Brandon at Optima made our home the bastion of safety that it should be. We were very pleased with…read moreBrandon's responsiveness and attention to detail. The pricing is very fair and the work was excellent. Both Brandon and Tom were extremely professional and knowledgable. Every point of entry is now monitored with a sensor and my wife feels extremely safe even when I'm not home. Thanks to the Optima Home Security team. I'll recommend them to everyone.

I had a brand new trailer stolen out of our driveway. Needless to say I was freaked out that…read moresomeone was that close to my house. Tom came out to our home, walked the perimeter, suggested where to put camera's, and sensors on the windows. His installer arrived two days later, and the installation was a breeze! They connected the system to our I'phone's and I can easily arm and disarm! Cynthia followed up with us within 2 days to make sure everything was working for us! Don't hesitate to give them a call!

Max Security has been contracted by me for twenty years without issue. We recently upgraded our…read moresystem and they did a great job without hassles. Tom, CYNTHIA and Brian are experts in security systems. Craig & Angela FALES

I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

Rip Off Alert!!! Ok so Reliable does a good job installing, but the deal is that they sell your…read morecontract to Brinks Home Security. I suggest you go read reviews for Brinks Home Security, it's terrible. Reliable signed a contract with me and violated that contract through a rate hike, I called and they can't do anything about it and so you have to go through Brinks which is horrendous. Beware of what you're signing up for. It's 2018, do yourself a favor, use NEST aware or one of the smart home devices company. These legacy companies should seize to exist.

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

If you're searching for a cleaning company that not only meets your needs but exceeds your…read moreexpectations, then you better hope that Marcell's Cleaning has any openings. As a meticulous homeowner with discerning standards, I've has the pleasure of experiencing their exceptional routine services firsthand and I am always thoroughly impressed. Zariah and Diamond are always accommodating to my schedule plus they have both cleaned multiple businesses that I work for too. What sets them apart is their professionalism and friendliness throughout the entire process.

WARNING: THIS IS A SCAM!!! DO NOT UNDER ANY CIRCUMSTANCES BOOK WITH THIS COMPANY!!! In "four hours"…read moreall they did was vacuum the carpets and wipe down the bathroom sink. Below is the email I sent to the company to express my dissatisfaction with their service. After I sent it, I actually found MORE things to be upset about. For example: PERSONAL trash that the "cleaner" left behind (not trash that was already here). I have also included Zuriah's response, which as you can see, is abysmal. MY EMAIL TO THE CLEANER: Hi Zuriah, I just returned home and was able to inspect the basement. When I first received the cleaning receipt and saw that I was charged for 4 hours of work, I was extremely surprised and skeptical but wanted to give you the benefit of the doubt. I typically do the cleaning myself, and it only takes me 45 minutes from start to finish. Given that I am very familiar with the space, I expect it to take strangers longer. However, I have previously hired another cleaner from Task Rabbit, and it took her one hour and fifteen minutes. When considering the 4-hours I was charged, my first thought was that you had misunderstood the task and actually cleaned my entire house, as that is typically the time it takes my regular cleaner to do the main floor, which includes 2 bedrooms, a bathroom, a full kitchen and living room. After receiving your before/after pictures and confirming that you had, in fact, only cleaned the basement, I then thought that maybe you did a deep clean, which could potentially explain the long time frame. However, after coming home and inspecting the basement, that is clearly not the case. Spaces I would expect to be cleaned in a deep clean, such as the oven, the windows, and the refrigerator, were clearly untouched. In addition, surfaces that should've been cleaned in the most basic job were still dirty, such as the tables next to the beds. All of this is to say that I will be disputing the charge with Task Rabbit and filing a formal complaint with your cleaning company. I do expect to receive a refund for the services for which I was charged that were clearly not performed. Natalie THE COMPANY'S RESPONSE: Our apologies Natalie, it is awful to hear that you are disappointed in your recent experience with our team. When booking with our cleaning team, we send multiple technicians when we can, to make sure quality work is performed and did inform you of that. It is very unfortunate you do not feel the job was quality work and worth the price. The reasoning behind the charge was that is took two of our cleaning technicians 2 hours, slightly over, to finish the task and completed what would be 4 hours of work with just one cleaning technician. We tried to get you a different pricing option by booking directly through us, as the apps do make pricing more complicated for our team. We do not want you to be dissatisfied. We prioritize your input and your time and would like to offer a cleaning for you at 50% off, booking directly with us at our much simpler rates, for the next time you need one! Once again our sincere apologies, have a good rest of your day.

My wife and I had a great experience with Paramount!! Jason did a fantastic job coming to our home…read moreand scoping out a top of the line system. After we agreed to the system, Jason's team (Zack and Fernando for the speaker, rack, and screen setup, and Brandon for the wiring, network, lighting, and projector setup) did an AMAZING job over the course of several days. All three of them had a great attitude and were always down to answer questions. Additional positives were Brandon helping us move a very annoying couch to the room, and Brandon and Fernando putting up our chandelier. One of the reasons I chose Paramount after talking to several companies was because they planned ahead of the chip shortages and actually had control systems and other equipment on hand. That kind of proactive thought impressed me. My wife and I strongly recommend Paramount and will be continued customers as we build towards a smart home!

Paramount AV is amazing! We called and they were able to come the day of. We are new home owners…read moreand needed some AV equipment, security system and some lights installed. He gave us some great professional advice about what would work best in our space. And we were able to customize our setup and it fits perfectly into our home. We were going to install some blinds ourselves, but were able to order some Hunter Douglas blinds from them instead. Love this company and their services!l

Four Star Drywall is working on a large project in my community. my garage door was off the track,…read moreand several screws were loose or missing. Being an older woman, I did not have the strength to fix it. Two supervisors, Manuel and Chris, were by their truck, and I asked if they could try to pop it back in for me. They did, and also tightened and replaced screws. They were so kind, and solved an issue that would have cost me a good sum of money. if I ever have the chance to recommend a drywall company, it will certainly be Four Star. Thank you again, Manuel and Chris!