I went there to buy my mothers plane ticket for mexico. The lady who helped me was ok, I mean nothing special she could def be more professional in the way she carries herself or should I say in her look. She is straight forward and doesn't come off as a nice person but then again I am like that to so its okay it doesn't bother me. It is not the nicest travel agency but its in a good location. My mother only buys her plane tickets here so they must be doing something right because she is a very picky person. Give it a try its not bad read more