Great service from the scale house ladies. Tipping floor guys helped me unloaded my garbage where…read moremost do not, Aaron & Chris are very helpful.

The automated garbage truck took the trash and my can. Clearly they were not thinking "green" for…read morethe planet. The way these trucks are designed, the driver would need to climb inside the truck to retrieve it and risk being crushed. This automated system does not appear safe and having to wait over a week for a replacement can is incredibly inconvenient. The customer service operators are rude, offer no apology or understanding of their company's mistake and sound like sarcastic robots reading from a script. This company needs an outside consultant to assist them with these deficiencies. They never informed me of what happened to the trash can and it was with my home security cameras that I was later able to see my trash cans demise. There needs to be a open and free competition market for trash collection, otherwise, your just forced to put up with this kind of trash.

Our body shop has used other companies in the Portland area and found them to not be responsive,…read moreunprofessional and they overcharged for their services. For the past couple of years I have been using WasteXpress. When I call WasteXpress, I know they will here promptly and will get the job done without overcharging. I am glad we found WasteXpress!

From the owner: We specialize in hazardous and non-hazardous waste cleanup and disposal including industrial,…read morecommercial, toxic, chemical, pharmaceutical, paint, lead, mercury, acidic, corrosive, retail, and e-waste. Other environmental services include waste transportation, fuel blending, excavation, demolition, incineration, remediation, oil spill cleanups, tank cleaning, lab packing, and more.

I pay a premium for service, yet my recyclables were not completely emptied. I was initially told…read morethe driver would return the same day to pick up what was missed, but no one showed up. I called the next morning and was told it was scheduled for that day and that the driver would arrive no later than 6 PM. Again, nobody came. I was then told they would come on the third day as well. By the end of the third day, after still seeing no driver, I had to call again to ask if anyone was actually coming. That's when I was finally told my pickup had been moved to the following week for a double pickup, something nobody had informed me about. I was repeatedly told "the next day" and continuously misled, while receiving no communication, updates, or follow-through. The biggest issue here is the lack of communication and accountability. If plans change, customers should be informed instead of having to repeatedly call for answers. This company seriously needs to improve its customer service and communication.

Recently used the bagster-dumpster in a bag service, which I previously in FL. There, when they…read morecame to pick it up, the entire bag was picked up and put in the truck and taken away. In CT two, I assume independent contractors, with rental box truck manually emptied the bag piece by piece into the truck until they could lift the bag into the truck. Because this was demo material containing screws and nails, loose items were falling all over the ground. The area was not swept or cleaned up. Terrible service, will not use again.

They make a mess and leave it. They won't pick up the cardboard I set next to the recycling bin…read morethat won't fit in the bin. Lazy ! If I see this I'll put it in the garbage truck myself. What slobs!

Lazy and lethargic service guy with long braided hair dump garbage bin on the street ,half ass…read morepicking them up and left lot of the debris on the street across from my house! If you hate your job why dont you quit !

Ahmed and his crew helped us clean up and repair after our water heater quietly died. His work…read morecrews were professional and competent, and Ahmed helped us navigate our homeowner's insurance in order to get the best possible outcome. Each step of the process was clearly outlined, and all questions I had were answered. Now that we have our home back, and we are living with the results of their work, I would not hesitate to recommend Ahmed and his crew.

What a nightmare. In buying a home, the inspection revealed high radon levels. A radon mitigation…read moresystem was written into the offer, with the seller covering the cost. I don't know who recommended Alpha, but I sure wish that they hadn't. The installer came out, saying there was only one place the system could go, which was outside a bedroom. He installed without hooking up the electrical, which has said he wasn't qualified to do. That meant that we had to engage an electrician, the charge falling to us, something that the sales offer didn't cover, an unexpected extra expense. When the system was switched on, the noise was excessive. Not just noise, but the vibration in the house. It was kind of like trying to sleep in the same room with a really bad 1970s refrigerator about to die. The only person from Alpha who came back to check on the system was the radon level test person, who said that he knew nothing about dealing with noise issue. I spoke with Arial on the phone, whose only response was: the fan is the quietest in the industry and, the system was installed in the only place possible on the house. When I expressed my dissatisfaction, he said he would look into it and call back. He never did. Doing my own online exploration, I found that possibilities include a defective fan motor, changing where the system was strapped to the house, adding padding between the strapping and the house, and/or adding sound dampening inside the system. None of these options were even suggested by Alpha. Service after the sale from Alpha was abysmal. I feel like they took the money and ran.

Awful company. Awful people. Awful morales. Awful work quality. Awful environment. 0/5 if I couldread more

Rapid response bio clean is one of the worst companies that I have worked for. I worked at Rapid…read moreResponse for almost 2 years. They hire a bunch of drug addicts who they do nothing but screw with and run through the ringer while they are sober until they relapse, then cut them loose with a "random UA", while all of the supervisors that work there are coked out but don't get UA'd due to favoritism from their operations manager. If you complain about anything, they will target and harass you, until you quit, or until they finally fire you, and then they will lie to unemployment, so you don't get it. I have had multiple drivers, who they gave me who nod off, are obviously either A. Relapsed or B. going through withdrawals. It took me reporting that my driver almost hit a woman and her child, for them to finally let him go. On the private side, they had a driver, fall asleep at the wheel, who hit a parked car, in a parking lot, from the street, and the owner, Lance Hamel, gave him a brand new truck the day after, and let him go, 2 weeks later, after he did the same thing. They will rush you to get sites done, and even suggest provoking a fight, so you can get the cops involved, which in itself, is unethical. The operations manager, has intimate relations with multiple employees, and most of the business motion inside of the company, like raises, and promotions, are based off if you're friends with her, or friends with the employee that she is having relations with, you aren't getting anything. They play with your checks, with numerous people every pay day, having to go in, with missing hours. With their payroll lady, Nicole, who will give some excuse on why, with it either A. not getting fixed. or B. in rare occasion with all of the proof in front of them, they will fix it. Their so called HR, David and Nicole, both provoke fights, when it comes to situations that you are questioning them about. David originally came out saying I had to leave the property after I went in to get my last paystub from Nicole, which they did not put on my final check. Saying that 3 people have came in and said that I was causing a disturbance, and then later , on recording, said 30. If I could give them a 0/5, I would. I suggest you save your time and your money. And invest into a different Bio Clean company, so that their contract, can be taken over, by more ethical human beings. If you are looking for more professionalism, better work quality, and a friendlier interaction, while actually dealing with, whether its a family death, or getting rid of hoarding, look into Bio-One, or another company. This company is nothing but dysfunctional to work for, and deal with while not working for. From their owner Lance Hamel, who thinks addiction, is a life choice, to their operations manager, who abuses power of position, to their HR, who instigates fights, and is obviously not certified to be in any HR position. They are all terrible.

Really well run transfer station. Granted, it's a stinky place. It appears that Recology's regular…read moreAstoria garbage trucks dump here, so lots of kitchen waste. That's to be expected. But the folks who work here are total gems. Everyone is so nice and patient and personable. The place is efficiently run. Also, if you like seagulls, this is the place to see them. They're all over trying to grab a morsel from the trash. Decent prices. If you're a Recology garbage pick up customer, you get two free dumps per quarter, I believe. I took lots of trips here this summer dumping loads of sod from a yard project.

I've been a customer for 6mos now, and this is by far the best waste management company I've ever…read moreworked with. Rates are reasonable. I can hardly believe what a terrific operation they have here. Waste pickup service is very good; you get 4 cans: Recycle, Glass, Yard Debris, and of course 'garbage'. I've noted their drivers are careful and good at their jobs. A great perk of being an Astoria customer is they send you a window sticker that lets you go in and drop off consumer volumes of yard debris at this collection facility. We've dropped off dead appliances here as well for a fee. I've noted there is a standalone hazardous waste building as well, not sure of its time/availability. Terriific service with a wave and a smile here. Believe it or not, their website does not provide the address nor a map of where this is! I'd say their IT dept needs some help.

Daniel wasted our time and money! He was called for an emergency water leak / forced remodel--…read moreMajor delays because of this man and his shoddy service. He proceeded to perform mitigation. Or so we thought he did. We have to get additional mitigation out to correct his elementary work. There was a lot of moisture in the areas he claims to have mitigated. Please note: He falsely advertises he is licensed on Angi's list. Our discovery of his inexperience showed Daniel had an expired CCB license for over a year. He ripped us off and did not do the job he was hired for. There's a reason he has older reviews and nothing within the last four years. I advise anyone who comes across this review to look elsewhere. He will harass you nightly over the phone or for nothing at all. He will also reinforce his "customer service" and perform at a poor/mediocre level of service. Do not trust a word this man says. His "25 years of experience" claims are far from the truth. He will waste your time, money, and patience.

Description of work: We needed four things done: (1) resolve…read morea moisture and dry rot issue with our back door; (2) remove a built-in closet organizer, including any repairs needed; (3) finish a furnace/storage room with flooring and ceiling improvements; and (4) repair floor crawl-space insulation and clean up left over construction materials. Results: The work turned out beautifully. Daniel completed all of the work on time and on budget. He was very professional, clean, prompt, responsive to changes, punctual, cost effective, and completed to the highest standard and quality.

Avoid this company to save yourself a lot of trouble. They are very incompetent, rude and very…read moreunreliable. The person who answers the phone shouts, screams and hangs up the phone. We were referred to them to by the manufacturer of our fridge. We called them to come and replace the compressor which was still under warranty. They came here with another part that was not needed at all, replaced it and insisted that we pay $250 for it. When we asked them to remove it and put the old one back in, they said that we were blacklisted and they are not going to service the fridge until we pay the money. Complete disaster!!!!!!!

Terrible, unreliable service from this Portland company. We called them when our oven stopped…read moreworking. They sent out a technician, who said they would have to order a part. Fair enough. But then, several days later, they called and apologized that they had not ordered the part. Finally, they ordered it. They also insisted that we prepay not just for the part but also for the installation. But they did not schedule the visit to install the new part, even though they knew when it was supposed to arrive. Once it arrived, they told us it would be 8 days until they could come out. But then, on the day they were supposed to install the new part, they called and said the part was damaged and that we would have to start all over again. All the while, of course, they had our money. Who knows if we will get it back. We have contacted a different service that actually seems to know what it is doing. Fingers crossed.