This place is like no other outdoor store you have ever been to, unless you have been to another…read moreBass Pro Shops store. It is truly amazing. There are waterfalls and streams outside the store and inside the store. You can buy almost anything for the outdoors here. They have an amazing selection of everything they carry whether it be boats, sunglasses, fishing gear, hunting gear, boating supplies, hiking gear, dog supplies, you name it! They have a huge sale going on right now that takes another 50% off everything they already hade marked down. There were hiking booklets that started at almost $200.00 that were on sale for $35.00. I don't even need or want another pair of hiking boots, but at that price, guess what? I came home with another pair of hiking boots! Lol!! My dogs got some new chew toys out of the deal too. They had those at great prices, not even on sale! The service was good too. They had knowledgeable people helping out in the various departments throughout the store. Great experience, but I need to come back when I can spend more time!

Love this place. Prices tend to be better than the competition, and they have a great selection…read more The staff are very knowledgeable.

Thank you guys for the great tour in your hunting store…read more The binoculars and scopes are amazing! Look forward for the new generation to buy this winter !!! PS. Thank you Mike for being so responsive to my my dilettantes questions)

My new ATN thermal scope lost its USB cover during a night hunt last weekend. Concerned about…read moredirt/dust getting into my scope, I requested a quote to replace the cover. ATN graciously mailed the replacement to me free of charge the same day. Now that's great Customer Service from ATN, especially the service representative nicknamed "MY"!!!

Great service from very friendly and attentive staff! Huge selection, especially if you are…read morelooking for shoes or bikes. They have a price and performance guarantee that increases the value of your purchase, so you can be confident of anything goes wrong they will take care of you. I really enjoyed my shopping experience here!

Sun and Ski always has some good deals on the clearance items, this one being int the outlet makes…read moreit a little better. Just a little tho. Most everything was 20% off, which is nice, and some of the prices were already a little under MSRP on some items. CotoPaxi was not one of the brands that's less than MSRP tho, tho they had a good selection of CotoPaxi items. This store has its own section for Kuhl clothing as well, which is another favorite. Some of the Kuhl pants were a good price. This one is a bit larger than other stand alone stores. They have a really good selection of shoes and they aren't all merged together in one area like the other S&S stores, men's was on one side, women's on another. I was very impressed.

I was today years old when I learned that the parent company of Champs Sports is The Foot Locker…read more I have shopped both for years, but never knew that until one of the employees informed me of that during a conversation we were having. This is a really nice Champs Sports store. It is well designed and the employees are friendly and engaging and helpful. They have Men's, Women's, and Kid's selections of clothing, shoes, caps/hats, and more. I was shoe shopping and while they carry Asics, they did not have the pair I was looking for, but offered to order them for me. Like I said, Great service! They had some sales going on and actually I think their prices are already pretty decent, but sales just increase the value in my mind!! Can't wait for my shoes to come in so I can come back!

This is my go-to REI and I often find myself here on accident with no intentional shopping list!…read more This type of experience has occasionally led to me buying the best gifts due to the ever-present associates that are always waiting (and asking) to help! The staff are outdoor-experienced and knowledgeable and friendly, but if you like shopping without being bothered, you may want to get creative or hide when you see them, because they truly are trying to help! (Yes, the membership is worth it...) The value is great and sales are typically pretty good (in-store and online), but what's really great is the dividend members get at the end of every year (like cash back on purchases), PLUS the really lenient return policy, they know you have to try some of this before you know it's a good item for you - gotta love the co-op! Note: they recently when bagless, apparently except for the holiday season as I saw they had paper bags for those gift-purchasers this weekend. So, in a non-holiday season, if you plan on grabbing a haul (like I do, apparently), you'll want to bring your own bag(s) or plan to take a few trips to the car! (They will hunt down a bag for you if you need it, or they'll help you to your car!)

Quick review to call out great customer service and an easy returns process! This is not my local…read moreREI, but I stopped in for a post-Christmas return when a gift didn't fit quite right. We were able to hop in line at the cashier, and make our return in less than 5 minutes. This might not seem like a big deal, but this simple transaction during the holiday hustle and bustle is worth shouting out. We had a paper gift receipt for our return, but you can also use a barcode in the REI app if you're a member of the Co-Op for returns. P.S. If you're not a member of the REI Co-Op, it's well worth it to sign up. It's a one-time $30 fee, and the benefits are great, even if you only shop here once or twice a year. (Free standard shipping forever? That alone is worth $30).

Cadence is one of the best shops I've ever been to and I've been riding road and mountain for 35…read moreyears. They have a lot of knowledgeable staff and will take quick walk ins when they can which is great. Nice people and great prices also help the consumer experience as well. Will continue as a loyal customer referring my friends to cadence!

I brought my son's electric bike in for yearly maintenance and the service and cost was reasonable…read more I was a walk in and they assessed what the bike needed right away, gave me a quote and only took a few days to fix it.

They're very accommodating bc I was interested in a pair of work boots that their store didn't have…read morein my size. Salesperson located them & gladly refunded my original purchase at the Justin store. Went to the other location & purchased them! Thank You Academy Staff!

As a former employee who use to work here during the summer, I would like to leave some tips and…read morepointers to hopefully help anyone present or future. When calling the store... I am not sure why the phone system takes you back and forth with the calls and transfers, INSTEAD, next you call dial '0' (zero) and it will send you straight to the store phone with someone immediately, NO wait time! Wanting to buy an item but want to make sure they have before driving to location or could be the last in stock?... Again, when calling the store always dial '0' (zero) to be sent straight to someone who has the store phone. It was crucial a manager or team leader would have the phone and must answer at all times. Now say you want to be sure possibly the item you want is actually there, depending on the item they will transfer you to the department needed and an associate will try to check for the item straight away. (Best Tip: depending on item, it is best to have a "SKU number" handy, this will help them best see the item you want in the system and all details for it.) Questions for online, curbside, in store pick up orders... #1 rule at Academy, THEY CANNOT PUT ITEMS ON HOLD! They will always suggest to order online, why is it best? You order will have a 7 days period to pick up, after that it will go back on floor, payment amount will be put on HOLD, not charged, until AFTER COMPLETED pick up. If order is CANCELLED, simple reasons are the item(s) are they DO NOT have them. Regardless of what the system says, system/online is NOT always accurate. Better to call and verify. Now since order is cancelled, you will NOT BE CHARGED! Depending on bank, it will take 2-3 business days for the full refund. I will admit compared to other stores, the emails TAKE FOREVER to notify you that your order is ready/ been picked up/ or cancelled. Merchandise info... 3 trucks arrive throughout the week, they do not know what they will get UNTIL IT ARRIVES. So any questions about certain clothes, shoes, ammunition, grills, play sets, etc. won't be truly known until they receive shipment. Wanting items built, shipped, or delivered... Many times people wanted their bikes, grills, and even play houses built and be ready for pick up for a certain day. Depending on item, it can be built but there is a third party builder, meaning they won't always be there and if so it will only be once a week. Certain items can be shipped or delivered to home, depending on item there may be a shipping charge, like a playground set or even a grill. IT ALL DEPENDS ON ITEM & LOCATION! Having to wait a long time, or no one there to help... Since the pandemic, every business has been affected one way or another, either short staffed or illnesses. In this case, many people are hired by what they know or are only trained to do for the acquired job. Meaning someone taking care of the clothing department can't say they know everything and anything about certain guns or ammunition. Or a cashier knowing every bit of information about a certain bike or athletic gear. Waiting a long time to get help will be one of the following: someone for that department is busy helping a customer or another associate with some task request, short staffed or no one is there for that department, getting held up with customer after customer. IT HAPPENS, but please be understanding many places are SHORT STAFFED, so someone can't always help immediately or be there in 2.5 seconds. Really want to grab managers attention by how your experience went?... After every purchase, BOTTOM OF RECEIPT! A survey to let the store know how your experience was, if you received help and if so who? (Name of employee) Was there anything good/bad about your visit, if bad then how can store improve? THESE REVIEWS ARE SEEN BY MANAGERS EVERYDAY! So they truly MATTER, even if you go for a simple purchase of a cup to a cart full of items, this will let managers know what happened and how to fix it. If you guys experience any issues or questions let me know, I'll be more than happy to help. I'm just trying to pass along advice to help anyone in anyway.

So they had a great sale going on a Smith and Wesson Shield, and I was happy with the purchase…read more When I got home, they had left the trigger lock on it, because it was the display gun. I had to go back the next day, and get them to remove it. After gas and my time, it took away from the great deal. They pack the weapon up, snd do not let you touch it until you exit the store, so you would not know it was still on there.

I came in looking for charcoal and seasonings. John was so helpful. He went running around the…read morestore looking for items to see if they were placed in different sections. He helped load up my cart and everything definitely would recommend!

First and foremost let's address the elephant in the room, my 5 Stars versus their previous reviews…read moredinging them on service. This store has stepped it up and they are straight up a 5 in customer service now. These employees were engaging without being a nuisance and friendly without being pandering. Straight up helpful and pleasant. The selection is huge at this place. If you are an Adidas fan, this is a must for you. They have clothing, shoes, bags, caps, sports bottles, and many other things. They have a range of styles, colors, and sizes, so if you can't find something for you, Adidas probably doesn't make it. The prices are pretty fair already, but then take another 50% off and then you got some serious value.

Went here to return a hoodie that we bought around Thanksgiving. Even though we were a day late…read moreafter the 90 days return policy, they were kind enough to return the hoodie and give us an equal amount in the form of a gift card. We used this gift card to buy a cute backpack and just had to pay a little on top of that! Great customer service though!

I came to Dallas for a business trip. My sons asked for something from the local sports teams. So I…read morelooked up a fan store and found this one just down the street from where I was staying. It didn't feel too hot, so I walked, and dang that was a mistake, but I won't hold Texas heat against the store! The store was nice and clean and had a ton of local sports gear! The woman working there was super helpful and kind, and made sure I knew what was on sale or not. 3 kids shirts was $90... which is bonkers but not their fault, any branded gear is just more expensive!

Great Service from Donnie at this place. We also talked over the Luca trade, and how their Luca…read moremerchandise is all on clearance now...so sad! But, if you are a Dallas sports fan, this is your place! Amazing selection at great prices. They have men's women's and children's sizes for Mavericks, Rangers, Cowboys, and Stars as well as FC Dallas. There is a lot of merchandise to choose from here so selecting the perfect thing for you won't be hard. Choose from jerseys, helmets, balls, pucks, you name it, they got it here!