THIS REVIEW IS SOLELY PERTAINING TO BOSTONIAN CLARK STORE…read more When I entered the store, I was greeted by the associate at the checkout desk and began looking for the item I came for. I found the last pair of boots in this size i was looking for but they were in terrible condition--scuffed and beat up to the point that they looked like a return. I asked if there were any others in the back. The associate checked and confirmed this was the only pair. She kindly offered to use a product to clean one boot, which improved its appearance. I thanked her and asked if she could do the same for the other boot. At that point, what I assume was the store manager turned around and said, "Ma'am, it's just a demonstration. We sell the product, and we're only supposed to do one boot." I explained that I wasn't asking for a discount or a freebie--I simply wanted to purchase boots that looked new. Her response? "We sell the product, and we're only supposed to do one shoe." I was stunned. I told her she was missing the point: the boots looked worn, and I was asking for a quick cleanup so they looked like a new item. She refused. I walked out, deciding not to spend my money with people who clearly didn't want the sale. Later, because my brother really wanted those boots and time was short, I went back to buy them. Ironically, when I returned, the boots had been cleaned up and looked much better both pairs --exactly what I had asked for earlier. So, the store lost the sale initially because the manager refused to provide basic customer service. I cannot understand why it was such a big deal to clean both boots for a paying customer. I wasn't asking for a discount or special treatment--just a product that looked new. Instead, I was met with attitude and inflexibility. This experience was disrespectful and showed a complete disregard for customer satisfaction. The only reason I completed the purchase was because it was the only store with that size and style, and my brother insisted. Otherwise, I would have gladly driven an hour to another location or ordered online. Moving forward, I will never shop at that store again. This store needs serious training--especially the manager--to understand that the goal is to maximize sales and treat customers with respect, not to flex authority at the expense of service.

We live in the area so we have been here many times. The only thing I hate is the parking. There is…read morenever enough. Being able to park close to stores would be amazing.

was in dire need of new jeans. When jeans have holes that…read morearen't there for the style, then they need to go. Doing some digging, I found this place. With so many stars and good reviews, it was worth a shot. Soon as walked in I was greeted by Sarah who took me on a tour of the jeans section. Didn't think it was possible but I was instantly

Walked in this morning right at 10:00 when they open. Saleswoman said hello to everyone but…read moreme.Maybe 4 people in the store besides me. Decided to put my keys and phone in outside pocket of purse. Which point I look up and see the sales lady giving me a stink eye. Now I'm 30ish and dressed in jeans and a sweater. So I brush it off and cont. to look for some boots. While the sales lady helps everyone she cont to ignore me. Not once asked if I needed help. Just cont to look at me as if a criminal. I'll be contacting her district manager.

I like that they have bogo alot, it makes me feel like I'm getting a deal. This was the only store…read morethat no sales person asked if I needed assistance.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I Always have a good time at Academy Sports. This trip was no exception. Service was very helpful…read moreand friendly. Selection was a bit sparse. With not nearly the firearm variety I was hoping to see. I was able to pick up some inexpensive binoculars that I've been wanting for a while. So I got that going for me. What can I say? Sometimes it's the little things.

Come on folks. Every. Single. Saturday. Add more cashiers so folks don't wait an hour to checkout…read more I finally just left after waiting 20 minutes to check out.

I miss places like this where you as the customer feels welcomed and that your wants and needs are…read moremet. I walked in skeptical unknowing if I would find the right shoes. Let me say that the customer service was amazing without pressure, I am a tough customer and a bit of a pain when it comes to what I want. I was so happy that I wore the shoes out of the store. The knowledgeable staff was a wonderful experience and a comfort to help in the situation at hand. I valued this as a blessing, and I still am completely satisfied. I value them with being honest and committed to providing the very best.

If you're looking for comfort and something that will fit hour feet the way it's suppose to please…read morestop by. Very friendly and clean place. Shoes here are not your typical Nike adidas. Proper fitting for your feet for runners, joggers, hikers or athletic trainers. Owner is very friendly and helpful. Their sandal slides and sandal is aaaammmmmazing. Great for everyday walking or quick slip on to do errands. The place is clean and anything out of stock they will order for you. You're paying for a great shoe that will not only last but fit you the way it should.

Today I found a new cute shop in McDonough Square called Threads On The Square! The owner was quite…read morefriendly and very helpful with picking out nice things in her shop. Tracy's shop is clean and well-lit with plenty of nice clothes and cute items at a good price. Threads On The Square is a breath of fresh in McDonough Square!

Tracy (sp) & Team are Excalibur…read more Curated collection of unique finds plus some of your favs

Always friendly and helpful very pleasant and Clean environment and the sales be on point.read more

Jordan gave Fantastic customer service. I mistakenly bought the wrong size & she helped me find a…read morereplacement. Really appreciated her teaming up with me to get the replacement for my work shoes