My experience at Sportsman's Warehouse was disappointing due to poor customer service and a…read morenoticeable lack of available staff. Finding someone to answer questions or provide assistance was difficult, and there never seemed to be enough employees on the floor to adequately serve customers. The store itself has a good selection, but the lack of customer support made the shopping experience frustrating. Improving staffing levels and placing a greater emphasis on customer service would go a long way toward creating a better experience for customers.

Love coming here but there's always ONE person on the register. Line of people...but there are…read moreemployees just walking around. Get more people on the register.

This is an average shopping experience for sure. But there's no way it gets more than three stars…read morebecause trying to find an employee to help you is far and few between. Only place you will get exceptional service is in the shoe department but, anywhere else, I wish you the best of luck.

Came for last minute shopping on the 23rd. Thank you Chase J for your patience! Very attentive and…read morehelpful, especially with being kinda alone in the shoe section.

Unresponsive to requests for service. They never called me back after I left a messageread more

I have worked in a couple of gun shops, and frequented many. The staff there is very friendly and…read morehelpful, not grumpy as in other shops.

I just signed up for my first iron man and am new to the whole running world. But they helped me…read morefind the perfect shoes and attire to feel good during training! Super nice and got me sized perfectly for my shoes!! Not to mention I got them on a really good sale. Will be coming back for any running needs!

Great selection, knowledgeable staff and great service. I was able to find the exact color and size…read moreI was looking for. Price point is same as larger stores but nicer selection!

Where I can buy my baseball/softball uniforms and equipment and browse at the entire store. Also…read morelike the camping gear and equipment as well.

Rarely shop here anyway, but they had something on sale that I wanted. The two teens at the…read moreregister were rude as soon as we walked in, so we just turned around and left. It's not worth it. We won't be back.

I arrived with my son to the store to purchase a Baseball mitt for my 15 year old son after several…read moreminutes of looking at the various mitts available a gentleman names Joey approached us asking if we needed assistance. I myself know almost nothing about baseball so having Joeys recommendations was so very helpful and greatly appreciated. He was absolutely kind and extremely knowledgeable and helped me chose the best catchers Mitt for my son at an affordable price. I absolutely highly recommend this place. Amazing establishment with such phenomenal staff.

Wanna thank Zach, Emily and Trey. Great customer servic! very helpful and polite. Thanks guys…read moredefinitely appreciated. Recommend this location to anyone

I want to start this review by highlighting the representative who helped me tremendously. His name…read morewas Hudson. At first, I got there and I didn't know my ass from my elbow. I walked in and immediately went to the firearm purchase lane. During the 5-10 minutes I sat there, nobody stopped me. It wasn't until I asked another associate who was in the ammo section if he could help me with ammo. He looked at me puzzled and said, "No." Of course I thought to myself, "Okay, maybe I should leave," but then he told me to go into the ammo line. Once I was in the ammo line, I didn't wait long before I was signaled over by another associate. This associate's name was Hudson. Long story short, we started chatting, developed a good rapport, and he ended up saving me a ton of money on range ammunition. What could have been a bad experience turned out to be a positive one, and like I said, I ended up going easy on my wallet, which was great. I highly recommend going to Sportsman's Warehouse for any ammunition or firearm needs, given the knowledge that Hudson had after speaking with him.

Wait time is ridiculous, first come first serve is not accurate waited 2 hours for service. Never…read moreagain canceled my order wont be back . Management couldn't give a damn .

Store was a little hectic and busy for a Sunday afternoon. The girl at the gun counter was nice and…read moreshowed me how to get in the queue on the tablet. I get that it is busy. it's Fresno and I'd be strapped too if I lived in a California city with over half a million people. A couch would be an awesome addition to the store for customers to sit in instead of staring at the same pistols and rifles for an hour. Albeit they do have a nice selection of affordable firearms. The salesman that sold me my rifle was Gabriel and he was kind and patient with me. He showed me the how everything worked and made sure I knew how to safely unload and operate it. He was able to find a way to make my real id work with my P.O. Box on it. If you live in a rural area and have a P.O. Box on your id, you need to have something with your physical address on it that has been issued by a state agency such as a fishing license, car registration, utility bill from your city with the state agency on the paperwork and address. It's a busy store and everyone is excited to buy their piece. Be prepared to wait awhile. It's California. Just be patient and have all your paperwork ready beforehand. This was my first time going to a Turners store and everyone there was nice. I read the reviews on here before going and I must say that it's not the staffs fault for the store being busy. They are under an extreme amount of pressure to make every single letter of everything perfect so that you don't waste your time or theirs. The process might be slow because they don't want to mess up your background check over a hyphen in your name or a number in your address. The only reason for the 4 stars is because they could definitely use another person or two at the gun counter to deal with the flow of customers. Also somewhere to sit while you wait your turn. Definitely do some research on the piece you want to buy before going in. You may find out you want something totally different.

559 Armory: Unprofessional, Predatory, and Utterly Disgraceful Business Practices…read moreI recently attempted to complete a firearm purchase at 559 Armory, only to be met with egregious overreach, blatant opportunism, and a complete disregard for customer rights and basic fairness. Due to a minor name discrepancy between my prior purchase record (under a nickname variant) and my current identification--fully documented and legally updated--the California DOJ indicated that the dealer retained discretion to proceed with the transfer. This is standard procedure in such cases, allowing responsible dealers to exercise reasonable judgment and facilitate lawful sales. 559 Armory chose instead to categorically refuse, citing internal policy preferences that appear rooted more in personal or political bias than in any legitimate compliance concern. Rather than honoring their role as a licensed firearms dealer committed to upholding Second Amendment rights, they elected to block the transaction entirely--despite the firearm never leaving their inventory and no actual restocking or handling being required. Compounding this refusal, they then imposed a staggering $300 restocking fee on the full refund of my prepaid purchase (including additional magazines I had legitimately acquired). This fee is patently excessive, punitive, and--based on California regulations limiting such charges in firearm transactions--potentially unlawful when no genuine restocking occurs. The result: I was denied my constitutionally protected right to acquire a means of self-defense, lost significant funds to an unjustified penalty, and received zero meaningful assistance or accommodation from staff who seemed more interested in retaining profit than serving customers. This is not the conduct of a reputable firearms retailer. It is the hallmark of a business that exploits regulatory gray areas for financial gain while cloaking itself in selective compliance. Their website touts "lowest fees and pricing" and "best customer experience," yet my experience reveals the opposite: predatory fees, arbitrary gatekeeping, and contempt for paying patrons. To prospective customers in the Central Valley and beyond: Avoid 559 Armory at all costs. Their practices are not merely inconvenient--they are unethical, anti-customer, and fundamentally at odds with the principles they purport to support. Seek out dealers who demonstrate genuine professionalism, transparency, and respect for the law and their clientele. One star is generous; zero would be more accurate if the platform permitted it.

I had to give a review of this store, because it is one of my favorite places to shop!!…read more I've purchased so many items here, from Nike shoes, to Nike apparel,; hoodies, shorts, leggings, tees, sports bras, socks., Fanny pack, back pack, head bands & UnderArmor gear as well as Fresno State gear and accessories. I recently purchased my son some Nike Air Force1, he usually buys online, but I like to go into a actual store lol. I wasn't able to find these anywhere else in Fresno! The customer service here is excellent and if you sign up for points rewards, you earn $10 off with every $300 you spend, and that's easy to do here lol.

Needed to get socks. Wanted Nike black short socks. Mine have holes in them from wearing so much!…read more Great music right when you walk in. Masks worn by workers and required. I was greeted by a nice worker who was happy to help and show me where the socks are located right when I walked in. They have a large selection of socks in different brands. Got my Nike short socks. Of course looked around too. They have tons of great stuff. When I went to checkout Nate, the same guy that greeted me checked me out. Very kind and easy to talk to. Wished a good day too! Great Nike socks & great service! Highly recommended!

I was looking at some bicycle racks for my new eBay and some accessories as well. They had a nice…read morearray of selections. I do wish they had more bike bags and lock choices but overall great to see and check out. I also really love the used section as you can get great deals For things such as shoes, roof, racks, snow, gear, and everything else in between that sports

Nothing is ever in stock, they say you can order it online but if that was the case I wouldn't have…read morebothered to drive across town! What a waste of time and energy! I will order it online but definitely not from you!!