Amazing place to get a great massage. Not pricey. Very reasonable. The only thing I would say is…read morethe forcefulness of giving a tip. Please come with cash. Also they do have a bank machine inside but you will get charged.

I took my mother here for a Mother's Day massage. She got the combo package (30-minute body massage…read more+ 30-minute foot massage) for $90, which we paid for upfront. Before the session, they gave us a form where we could choose the pressure level, mark areas to focus on, and note any areas to avoid, which I appreciated because it made the experience feel more personalized. When we entered the massage room, the therapist did not want me to stay in the room with my mother, even though there were clearly two seats available inside. At first, they said, "Someone is sitting there," which made no sense because it was only me and my mom in the room. I asked who would be sitting there, and they went quiet before repeating that I couldn't stay. I explained that my mother does not speak English and that I needed to remain there to help translate if necessary. Instead of showing understanding, the situation became awkward and uncomfortable right from the beginning. As a customer, especially when bringing a parent who cannot communicate easily, I expected a little more patience and professionalism. Despite that interaction, my mother did enjoy the massage overall. It was her first professional massage, so she did not have many expectations going in. The therapist did pay attention to the areas she marked on the form and seemed attentive to the pressure and focus points she requested. My mother said she felt relaxed afterward, and I was happy that she at least enjoyed that part of the experience. Unfortunately, the ending completely ruined it for me. After the massage ended, as we were walking out the door, the therapist stood in front of the door and blocked me from exiting to ask for a tip. I understand tipping culture and I normally do tip for good service, but making customers feel pressured or physically stopped before they can leave is extremely uncomfortable and unprofessional. It left a very bad final impression on me, especially after the earlier issue about me staying in the room to help my mother communicate. Overall, while the massage itself was decent and my mother enjoyed it, the customer service and handling of the situation made the experience feel uncomfortable and stressful rather than relaxing. For a place that provides services meant to help people unwind, I think they should work on making customers feel respected and at ease from start to finish. We will not be returning. I would only come here if I spoke Chinese, came alone, and don't mind tipping bad service. ‍

Great massage for a competitive price. Clean rooms, professional staff, adjustable headrests and…read moreeasy parking. I had Tina who used a combination of kneading, acupressure with some stretching.

Poor front desk management. First time there and was super aggressive about payment before even…read morereceiving any service.

Floating on a cloud of bliss. Words really can't explain the experience but here I go: I walked in…read morewith the stress of a thousand Mondays on my back and walked out feeling like warm butter sliding off a pancake. I'm pretty sure at one point I transcended space and time. The therapist had hands blessed by the massage gods. Firm, intuitive, and possibly psychic because he found knots I didn't even know I had. The space was clean, smelled good and had calming music and even calmer vibes. 10/10 would melt again.

Healthway Spa is no longer honoring the Groupon where they advertised. So much for trying them out…read more Not a good business practice.

Best massage of my life. Go see Will, you will not regret it! His spot was welcoming and so was he.read more

Will, the massage therapist and owner, is incredibly knowledgeable and professional. At the same…read moretime, he's kind and relatable. He truly listens and addresses exactly what I need. After a recent automobile accident, he took his time and provided exceptional care--I felt so much better after the session. I honestly can't maintain my daily life without regular visits. Will knows exactly what he's doing and always works so hard. What I love most is that he genuinely cares about his clients and puts in extra effort to meet their needs.

I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

Zero stars. My doctors did not acknowledge that my two surgeries were related to improper dosing of…read morebioidentical hormones. I do NOT recommend Nava. I would never go back.

Kerrie is amazing! Went to her for a lymphatic drainage massage post a SmartLipo procedure. I…read morefelt and saw a difference immediately after! She's the bomb! Highly recommend!

The best massage you'll ever have ! Kerrie is great, and highly skilled at what she does. Beautiful…read moreand comfortable space as well.

They would get no star but yelp won't let me do that..I like the original face place located in…read moreanother part of Columbia..The "newer" Face place has a bigger space..but the current owner who bought it and moved it...took away something it used to have. She expected all the old clients to stay and rode the wave of the name alone..There's aren't many practitioners left to chose from except for the amazing team estheticians that have been with the company way before Stephanie every owned it..

I have had several experiences at The Face Place Spa. It's my go to spot for a day off of…read morepampering. I've had massages, facials and my last trip a pedicure. The environment is small but calming and I've always left feeling refreshed. I enjoy the ease of booking, paying and they also occasionally send promos for your next visit. A great spot for some self care!

I've gotten massages before but Tarra really takes her craft very seriously. She asked me which…read moreareas did I want her to focus on, and she made sure to do just that. Her emphasis on making sure to give me the best possible massage. Money well spent I recommend her to anyone who is really in need of a serious deep tissue massage this is an appointment you need to make and won't regret.

From the owner: Local massage therapist offering high quality, results- focused, personalized care for each client…read moreusing professional therapeutic services.