LOVE my smile!!! I am sooooo HAPPY with my smile!!! Thank you Dr. Robert Croft for realigning my teeth. I had braces in junior high school (1975 to 1977). But back then, my orthodontist at the time tried something relatively new at the time, a positioner (black rubber mold to put my teeth into), instead of a retainer, after my teeth were aligned (20 months). I had the traditional metal band braces back then. Wore the head gear. And so on. I lost that positioner several years ago. And, after having wisdom teeth erupt in adulthood, my teeth became misaligned, with small gaps, and one tooth hiding slightly behind another tooth. I am fascinated by straight, white teeth. As an mature adult, I finally decided to fix my smile. Much to my amazement, it took only six months to realign my teeth. I opted for the Sure Smile clear aligners. I am OVERJOYED at the results!! Dr. Croft even has finishing touches he will do, to make my smile PERFECT. Here's my smile nowadays, which looks pretty darn good already. This time around, I won't lose my retainers. I found Dr. Croft's "Columbia Orthodontics" add in the neighborhood magazine that's delivered to our home in Felida. I love that the office takes 4:30pm appointments, so that I don't have to take more time off of work. PLUS I love that their office is located only 15 minutes (in Salmon Creek). If you want to have a HAPPY SMILE, make an appointment for a complimentary consultation. Tell them that you read my comments on Yelp. You can even show them my profile pic. As a grandma of 3, mom of 3 kids in their 30's, and wife of a military veteran (been married 40 years so far), it's never too late for beautiful teeth! CHEERS to Dr. Croft and his wonderful assistants and office staff! read more

Columbia Orthodontics - My teeth - Orthodontists Near Me - Vancouver, Washington

My son's retainer was bent, and he was worried about teeth shifting. He wasn't a patient of Dr. Croft. He had all orthodontia done out-of- state. Dr. Croft repaired the retainer and did not charge for it. Wait. I just fainted. We had called around and one office wanted $300 no matter what, just to be seen. My son was seen the next day by Dr. Croft who was friendly and helpful regarding fit. We had no expectation that the visit would be complimentary. He just asked that we think of him for any future services. Who else would we go to after this POSITIVE experience? read more

We found Dr. Croft after another ortho recommended jaw surgery and three years of braces for my son. So glad we got a second opinion! 18 months of braces and his teeth look great. I liked Dr. Croft from the first visit where we talked about rubber bands and how if some patients don't wear them consistently, there is a different approach they could take, that it's his job to find the tool that works best for his patients. Appointments were easy to schedule, the front staff was always accommodating and appointments were quick and efficient. read more

Dr. Croft and his staff were very supportive and helpful in correcting a number of problems with my teeth and making the journey through "adult" braces bearable. Not only did he help me, but he is also helping my two children fix their smiles. I would recommend Dr. Croft to anybody who is in need of orthodontic services. read more

My son was so thrilled to get his braces off this past week! We have been going to Columbia orthodontics for the past two years, and what a difference two years has made! Dr Croft and his team are both professional and kind. My son never minded going to appointments and was thrilled that they were able to get him an appointment to get the braces off the week before he started high school. Prices seem to be in keeping with other orthodontic offices in the area. Overall, a positive experience :-) read more

In 5th grade, I was jealous of my classmates with head gear. I was the weird kid excited to get braces and show my crooked teeth who was boss. I'm in the minuscule percentage of people who obeyed the orthodontist's orders 100% and, to this day, still don't chew gum. I wore my retainers every night for 9 years straight, up until I recently misplaced my top Invisalign retainer. Enter two star review: The appointment-making process alone is a nightmare. They have multiple locations, so even if you're available on Mondays, you could have to drive 45 minutes out of your way to their Battleground location... Which is what I had to do... Because I work full time like a regular adult. I finally made it in after a previous failed attempt & getting stuck in traffic. The assistant had no interest in listening to my story. "I haven't been to the orthodontist in like 4 years. I just recently misplaced my top retainer... Here are my questions..." She relayed to Dr. Croft the following: "She hasn't worn her retainer in 4 years and wants a new one." Wow, no. That's so wrong. I didn't have ex-boyfriends tease about my nightly retainer-wearing habits to have this assistant slander me. So I let Dr. Croft know what's up, because from what I remembered, he was a pretty cool dude. I'm met with a distracted attitude; he literally adjusted my bottom retainer while discussing braces things with the 12 year old next to me. They made a mold of my top teeth- which have already slightly shifted - and order an Invisalign retainer. I asked if they could shift my slightly shifted teeth back with Invisalign (which those liars totally could have), but for some reason they kept trying to sell me on a second round of metal braces. Um, no. They haven't shifted THAT much. When I return the following week to pick up my $250 waste of money, I'm met with a snobby attitude by Dr. Croft. He talked down to me like a 10 year old who doesn't understand the concept of straight teeth. My breaking point was this remark in his most condescending tone: "Now, I want you to wear this retainer every night, okay?" I took time off work twice for this nonsense, driving 45 minutes each way. I spent $250 of my own money on a retainer that won't even straighten my teeth. I wore my old retainers every single night for 9 years straight. -And I'm met with this bullsh*t condescending attitude as if I was some snotty grade school kid chewing gum as my mother dragged me in. No. I'm done with Columbia Orthodontics. read more

I recommend this office over and over again!!! My whole family and myself have been coming here for years. I've known Dr. Croft for over 15 years! He is very professional and friendly his staff is as well!! They go above and beyond in customer service! Always wanting to please! Thank you for all your hard work Columbia Orthodontics!! read more

Columbia Orthodontics - Beautiful smile!! Help from Dr. Croft!! - Orthodontists Near Me - Vancouver, Washington

Dr. Croft and his team are friendly, efficient and competent. All four of my children have been through the office over the past 5 years and we would highly recommend them. They sit you down in the beginning, process your insurance and work out a payment plan. They have fun incentives for the kids to take good care of their teeth and all the latest technology for X-rays and 360 3D imaging instead of impressions!! They also have 3 different locations. read more

My middle schooler got his braces on and as of today off from Dr. Croft. Everyone in the office was so nice. Scheduling was easy. And most importantly, we are very happy with the results. read more

Dr. Croft and his team helped me with my orthodontic needs. His team is professional and compassionate. Throughout the course of my treatment I felt that Dr. Croft was sincere and provided excellent care. I recommend Columbia Orthodontics, their care team of professionals will meet or exceed your expectations! read more

I waited a long time to post my review. I wanted to give Dr. Croft the opportunity to make things right. He chose not to. He chose to be dismissive and refused to even offer a solution other than to go get fillings in healthy teeth. So I'm leaving this review reluctantly, and hope that others do not find themselves in the same position. I went to Dr. Croft thinking I would have an excellent result based on the word of mouth I received. I wanted and expected excellent results. I paid a small fortune to get said results. I was told my expectations were reasonable by both Dr. Croft and his care coordinator. I expressed concerns BEFORE my braces came off about my results. My concerns were dismissed with "Well, your teeth look great! Aren't you excited to get your braces off?!" No. I was not in a rush to get my braces off. I made it clear I wasn't happy with where my teeth were, and felt that a little more time and treatment (which I had PAID for) were needed. I told Dr. Croft that. I expressed my displeasure at the results, and was told to go to my dentist to have a perfectly healthy teeth cut into and filled to close gaps. Gaps I paid him to close! When I tried to discuss my displeasure directly with him at my retainer visit, I was dismissed and rushed out of the office. I expressed my displeasure to his front office staff and were met with the same attitude of "Too bad, and there's nothing we can do." Long story short: I can get braces AGAIN at a huge cost with a different orthodontist, or cut into my healthy teeth and pay my dentist about $600+ to fill the gaps that were left after my orthodontic "treatment." read more

Three generations of my family have gone here. Now called Columbia Orthodontics. Great service. Really relaxed atmosphere. Not high pressure for parents and kids to stop in and get work done each month. The overview everything before you commit to getting braces. It is expensive to get braces! Dr. Croft is really nice. Nice family man and very easy to be around. Professional and appropriate with kids. My last kiddo will go here too...1 more to go! read more

Dr. Croft did such a wonderful job on my sons mouth! He just got his braces off today and fitted for his retainer! The staff is so friendly and amazing! I have one more set to go on my last child and I know where I'll be going!!!! COLUMBIA ORTHODONTICS!!!!! read more

We have had great experiences at Columbia Orthodontics for the past few years. Dr. Croft and his staffs were professionals and they answered all of our questions as they provide excellent services for our daughters at every appointments. We would like to recommend Columbia Orthodontics to anyone who wants a great smile! read more

Dr. Croft and his staff did a great job over the past 2 years with my son's braces. He is so happy with his smile now and we would recommend them to anyone. read more

The staff is AMAZING. They gave my daughters beautiful smiles at a reasonable price. Love them.

My experience with Columbia Orthodontics was amazing. I had my braces on for about three years and I never had a bad experience. Getting braces on can be scary but Their staff are very nice and make you feel comfortable! read more

My daughter has been going to Dr. Croft for over two years now, and now two of my sons are being seen by him as well. She just got her braces off and her smile looks so beautiful! Their office is very accommodating with appointments and very friendly and helpful. My kids LOVE collecting the coins each visit and saving up for special prizes. I wish they had prizes like these when *I* had braces! One time, my son's appointment got forgotten, and we sat in the waiting room for a while. Once they realized what had happened, they gave us Starbucks gift cards to apologize for our inconvenience. We look forward to many more years working with their office with our boys. read more

I had an overall great experience! Everyone's so sweet and helpful. My treatment time was a year and a half and now I'm never not smiling. He took the time to perfect my smile till the very end. Traveling from Seattle to here wasn't terrible because each time they've made it enjoyable and it was worth it in the end. read more

We had a fantastic experience with Dr Croft and his staff. My daughter just got her braces off (early!). Each time she was given very clear instructions to follow. read more

Have never posted a Yelp review before, but I am very sorry to say this was one of the worst experiences I have ever had. I was very excited to get my braces and have straight teeth. Unfortunately that never happened At the beginning of my journey at Columbia orthodontics, I had a bit of crowding on the roof of my mouth, so Croft decided to pull both incisors, "otherwise it will be be too crowded." If you don't know, these are the teeth that chew your food. I was reluctant, but Croft has done this for years, So we did. Come to find out, that according to several other orthodontists, pulling my teeth was not necessary. In fact, it was harmful. An oral surgeon told me that because my teeth were pulled on the top and not the bottom that my bite will never properly line up. And it will likely cause problems. If the top were pulled, the bottom should be too. This is something my dentist also agreed with. However, my bottom teeth are now straight and fit in my jaw well so I don't feel its the right move. When reaching the end of my experience w Dr. Croft, I was very open about the fact that I was not happy with my teeth. I had a lot of flaring and my top front teeth were still crooked. Even after two years, and regular flossing. Dr. Croft insisted they looked good, and urged me to take my braces off. Being, 16 I did. It has been 5 years since I've had braces, and because my jaw is now fully developed, I have just shy of an under bite. Meaning that the teeth on my bottom jaw match the ends of the teeth on my top jaw. In order to bite down, I have to pull my jaw back. This has left me with quite a bit of jaw pain. Because it's my front teeth, my front lip also droops. I get regular cuts on the end of my tongue from my top teeth resting on my tongue, since the upper bite is too narrow, and also from the bar that they put in on the bottom. Specialist told me even the built in retainer on my lower teeth was somehow done wrong (?) I shouldn't be cutting my tongue on it. (my friends who have had the same bar, don't seem to have this issue either). I also have space left between my back teeth because of the way the spacers put in. I have never had extra space in my mouth, so that kinda shows I could have fit those teeth in. At the end of the day my teeth were never ever straight, which is frustrating because I went through a lot to get them there. Including pulling two important teeth, which I cannot get back. Some people may not be as bothered by this, but Another thing is the second time I had gone in for my appointment to see Croft, he directly put his bare hands in my mouth with no gloves. Do not take your kids here. For the most part, the staff who work here are lovely. However, you will be getting better service else where. He is dismissive and not easy to work with once he is already paid. I do NOT recommend I will need braces again I do have to have the lower retainer removed.. so I have to go back in and will readdress these issues while i'm there. If anything changes, I will update the review. read more

I would highly recommend NOT going to this orthodontic office. I have been going to orthodontist since i was very little and i was treated so bad by this office, i felt very compelled to write a comment, so others will not go through what i went through. First off, the front desk reception seemed to not know what was going on most of the time. I would call to set appointments and it would take them 45 minutes to get an appointment booked. Then, when i went into my appointment, they kept trying to sell me stuff. Saying i needed more than i did. It was very irritating. I went in to get a replacement retainer for when i sleep. I went in again to get it fitted because it was causing me pain. The office did not bill my insurance for over 5 months. When i quit my job seven months later, the office called me and told me i need to pay the rest of the bill. when i asked for a reason as to why my insuarance was not billed, they replied "that is just how we do things." My retainer still causes me pain, now i have to go to a different orthodontist to get this corrected and start all over again. read more

This doctor will say anything to get your business away from other local competitors. He is dishonest and manipulative and after six months he quit following the treatment plan so I terminated treatment. That did not stop him from billing me for services I did not receive and for 90 percent of the treatment though I barely completed 50. That's even debatable as he told me 12 months but every time I was in the office the computer had me under an 18 month plan. The other 2 orthodontists I got a quite from told me 2-3 years for treatment and would not treat only upper as it is more detrimental than beneficial. Stay away from this office unless you like being ripped off and want to file a small claims suit to get back your money. read more

I had my insurance end before I supposed to have my braces removed. Dr. Croft said I would have to pay another $200 before he would remove them. Being recently jobless,I couldn't afford it up front like that. Since he wouldn't work with me, I had to give him my best Salmon rod in trade. I called and said my mouth piece wasnt working correctly and got the runaround about it. Seems like money is the main factor to this office. read more