Dr Jean Hua is nice, professional and I like her staff a lot. She listened but I left her office frustrated because she measured my eyes fine, but she did not give me any solution, nor figured it out why my vision continues to get worst. She gave an x-ray and determined I do not have cataracts which I felt relieved, charged $39 extra. Eventhough I told her I had a deviated nose, sinus, she did not connect that eye is connected to nose. Dr Hui called next day to tell me she will give me an EyeMed referral for contact lense fitting that she charged me in advance. I suggested her to get connected to a researcher from Spain sent info via email clearsightmethod.com/wake-up-your-eyes, you tube video. I hope she is open minded. I asked her if there are ways to clean the eyes, then she recommended ocusoft lid scrub plus. I heard her saying she took like 1 hour with me, again most doctors want to be too quick and do not give you advices unless you ask, showing you are not Special. read more

I was left optometrist-lite after my usual doc decided to shutter her downtown practice and leave town...without notifying patients or arranging to transfer records. So I thought I would try Columbia Vision since they are in my building. I am now glad my other optometrist left town! Dr. Hua and her staff were great, very professional from check-in to check-out. And Dr. Hua listened to and answered every question I had. There was absolutely no pressure to buy glasses, either. Unabashedly, 5 stars. read more

Excellent service. This has been my go to vision center for the last 20 years. Anna has always been wonderful helping me choose frames to fit my face. Just love Columbia Vision Center. read more

I went to Columbia Vision for several years when I worked downtown. I've now been working remotely and went to two more local businesses. I felt better taken care of at Columbia, so I made an appointment to go there for this year's exam. Yes, getting downtown and parking is a bit of a challenge. However, I was not disappointed in the service and just staff at Columbia. Such a great team all around!! read more

Dr. Hua was really great! Reception staff was incredibly friendly and warm and Dr. Hua is very skilled and offered information and insight to help with my eye health. 10/10 would recommend. read more

The whole team is caring and helpful. My eyes have changed with my age. Dr. Hua worked through a couple adjustments to the prescription until we got it right.. Rachel helped me with my glasses. She was great. I couldn't be happier and very pleased with my contacts and glasses. I can see again :) read more

Easy scheduling process. Consistent communications and follow ups. Very thorough explanations and exams provided by the doctor.

Great office staff and the optometrist was thorough, communicative, kind, and great at answering all my questions! I purchased a new pair of glasses and I was helped with trying on a bunch of frames and had support with trying different lens types. The office was clean and spacious. I highly recommend! read more

Was antsy returning to an optometrist after having to go a few years without one; they made my experience so wonderful! I can't wait to keep coming back. read more

I was a patient for about three years and was generally happy with Dr. Jean. There were two front staff (optician and reception) women who were friendly and helpful though I believe they left and were replaced . The long-time office manager Anna was consistently curt with me, especially after I inquired about purchasing glass frames they didn't carry in their store. I mentioned buying them from Frames Direct. After that she was rude at every turn. I emailed them to tell them why I was taking my business elsewhere. read more

The receptionist are great, very friendly. The doctor was very professional but nice. Very clean office. I would highly recommend this Optometrist. read more

I've purchased frames and lenses here before and was impressed by the staff's friendliness and customer service, so I decided to change optometrists. I am very happy with Dr. Hua, who addressed some eye health concerns I had very thoroughly. Having met her, it's easy to see why the staff is so good. read more

I've been seeing Dr. Hua for over fifteen years. My son recently started seeing her for his eye care needs, too. Dr. Hua and her staff are wonderful and exemplify all the best qualities of health care and apparel services. "Health care and apparel...?" You might ask. But, the truth of it is, appearance and health are both extraordinarily critical when it comes to eye care. You want to see clearly and look good when you are seen seeing! Columbia Vision Center hits it out of the ball park in both arenas. Dr. Hua stays on top of her profession. But, more importantly, she thinks holistically and does a better job of tuning into you and helping you understand the interrelationships of eye and vision care and overall health than any other health care giver I've seen. In fact, she takes such a personal interest that I can say she knows my family and me better than any other doctor I have ever seen. Her office staff are extraordinary, too. I have come to trust and rely on them for their assistance selecting frames and accessories. They have an excellent selection of products. If you don't see something you are interested in, don't forget to ask! They will go out of their way to be helpful. read more

What a lifesaver! While visiting Seattle, one of my contacts was lodged in my eye and I was unable to get it out. They were able to squeeze me in to assist me. Everyone there was incredibly kind and so helpful. read more

Dr. Hua and the team at Columbia Vision Center are wonderful. They were able to work me in to their busy schedule to evaluate an emergent eye problem. You can't find a better place for eye care. read more

I was having the worst left eye pain - like a piece of glass stuck in there that I couldn't get out. CVC was able to squeeze me in two hours after I called to try to get a last-minute appointment!!! My experience was amazing - Dr. Hua is super thorough and helped me diagnose a problem I had no idea was not normal (double vision) whenever someone relaxes their eyes. Really excited at the thought that I may not have to deal with this anymore!!! All in all super positive experience with everyone on staff at CVC. Looking forward to referring them to friends and family. read more

I have been going here for several years and always have a pleasant experience. Both doctors and staff are so kind and welcoming.

Been going to Columbia Vision Center for about two years now. Their office staff is friendly and they make it so easy to schedule a visit even with a busy schedule. The new optometrist is great--professional and efficient! Their glasses selection is diverse so I always find what I want. I certainly recommend! read more

So I'm walking past McCormick's and Schmick's just outside, head in, take 2 escalators up, and right in front of me is it. The Co-lum-bia Vi-son Cen-ter. Pretty nice man. Great first impression. Soft ambience in a cool tower. Great selection. I expected above-average prices - obviously because of it's location and selection. Clean, cool, subdued colors. The service was satisfying. Anna (I think her name is) ensured me to always come back if I have any problems with my new glasses. The ladies were friendly, looked nice, and seemed professional. If you come here for your glasses, I think you'll get what you pay for. read more

Staff were very helpful, polite and knowledgeable. It is a long wait for my glasses though, 3 weeks. At the end it turns out that the frames I chose were on back order so it will be even longer than 3 weeks. However they have offered to let me use the display frames until my frames come in. Very nice! read more

The staff is amazingly friendly, helpful, professional, and fun! They always tentatively listen to your situation or need and find the best way to accommodate you. My favorites!! read more

The doctor and staff were super friendly and incredibly knowledgeable. I would recommend them for sure.

The office staff is extremely pleasant and kind in person and on the phone. The opticians are great! The first time an optician was able ti pick out glasses that everyone liked on me. It is always very hard to find glasses that fit my smaller face. So much so I jumped on the opportunity to buy two. Dr Hua was great and very thorough and explained everything. She got a very thorough background that ended up pertaining to my exam. Coming from a daughter of an Opthalmologist, ai have grown to be picky im that area. Everyone was very kind and professional and covid protocols were great! Ohh and I they carry they newest Maui Jims which I had to call around to a couple places read more

Everyone is friendly and treats you like a friend. They don't try to sell you the most expensive thing, rather what they think you'll be most happy with in the long run. In they end, what they care about is your ability to see the world with beautiful clarity. read more

Dr. Hua is great! Not only is she friendly, but she's extremely thorough. The staff members are welcoming and they have a great selection of glasses. Glad I found this place! read more

Amazing staff! It was my first appointment there and they helped the process move quickly and painlessly. The examination was thorough and well explained. They have a great selection of frames and the staff helped me make a decision on the perfect pair, offering good advice, not merely agreeing with everything I liked, which is greatly appreciated and makes you feel like they care. A true hidden gem! read more

Columbia Vision Center submits fraudulent claims and keeps the money! In May 2017, I went there to look at frames, curious about the cost and my options. Their prices are expensive but not over-the-top. I asked if they take American Express and they said "No." I wanted the points so I decided to take my business elsewhere. I went to another optometrist that takes AMEX, when they submitted the claim to my insurance, it was denied. I had my insurance company call them on a three-way line. They first said there is no one to talk to, and then they said there is an office manager. She stated that I have the glasses, when I told her I never ordered glasses, she waited and then said "Oh, I see, we made a mistake." Regence asked for them to send the money back. She said it would be processed and takes 2 weeks. This company is not to be trusted and should be avoided! read more

I was in a jam last Friday! I had an event to attend. I ran out of contacts! As for my glasses? I forgot, my dog had smashed them a few months back. I ran around for days with duct tape holding them together. CVC, was the closest optical near me. Unfortunately, our networks didn't play well together However, Le & the Front Desk (MA)?(Concierge)?, Saved the day! They went over, above, and beyond, exceeding stellar customer service. Both, Were genuine and kind, going out of their way to help me out and make sure I didn't show up to my event looking like an ass. Plus, super personable. I wouldn't mind going in for the day just to shoot the the breeze with these ladies. You Rule!.Thank you read more

Columbia Vision Center - Nope. Wasn't gonna happen. Thank You CVC - Optometrists Near Me - Seattle, Washington

The staff at Columbia Vision Center are very knowledgeable and efficient. Rachel helped me find just the right frames for me. She is very pleasant to work with. Since their office is very conveniently located, I will surely use their services again. Thank you. read more

To start, parking is horrible. Nothing nearby besides $18 per hour parking across the street. Also, Dr. Wa started off very pleasant and sold me all the extra x-rays and dilations ect even though I don't have any insurance currently.. sure fine price sucked but I care more about customer service and it was beyond poor. Once I mentioned some dryness with my eyes, the optometrist insulted my current carrier of contacts and didn't renew and give me my perscription for them even though I asked!!! I am trialing these other contacts for her but I still wanted my old prescription renewed in case I didn't like these new ones AND I've been using the same eye contact brand since my teens!! She rudely said "those contacts aren't good for you". And didn't even offer to prescribe eye drops or something to help with dryness but then proceeds to tell me I have possible glaucoma from a "suspicious optic nerve" but did not explain what she meant by that until I asked and still she couldn't explain other than it's from birth or developed. Ok??? So what now? Honestly the worst eye appointment I've ever had in 20 years.. in a professional overpriced building no less. read more

Columbia Vision Center has a vast selection of frames and impeccable service! I had to have my glasses adjusted several times, but the staff made sure I was happy. And they really know what they are talking about. Wonderful people and wonderful service. My glasses are great too! read more

They were really easy to find, very friendly and efficient. I was in and out. Apparently I don't need glasses! Hurray!

I went in looking to update my style, and they encouraged me to be bold. Unfortunately my glasses gave me headaches. After going back, we realized they needed to be adjusted, and they did so gladly and free of charge. I've never gotten so many complements on my glasses--6 at my boyfriend's holiday party this weekend! So glad I went there--they do a great job and everyone was suuuper friendly! Much much much happier with the glasses and service I got over a mail-in place--really customized my support. Worth the price. read more

Excellent customer service! I've been getting my eye's exam here for 15 years and never had a problem. Highly recommend any of my co workers or family. read more

Dr. Hua and her team were so accommodating to me. I accidentally broke my glasses over the weekend and they got me in on a Monday for an exam and helped me pick out a new set of glasses on only a few hours notice. They were so nice and the office environment was so welcoming. read more

Every time I call or visit this office they are helpful, friendly and quick with anything I need. I feel like they really care and take time to listen. Great office! read more

Staff is AMAZING here! They are very welcoming and helped me pick out the perfect pair of glasses! I cannot wait to pick them up! Was a bit nervous at first but they made the process so nice and made sure I understood everything every step of the way, highly suggest going here! read more

I really enjoy the way I'm treated by the staff here. Everyone has always been polite, the store is clean and I'm usually in an out relatively quickly. The consistent challenge I've experienced is when it comes to the financial transactions. It feels like going to a used car dealership where I'm being pressured to buy a bunch of products and services I don't need. I came in the other day because I lost my eye glasses case and wanted a replacement. One of the staff (doctor) overheard my request for a replacement case and immediately came over to whisper something in the ear of the staff member who was helping me. Soon after I was told the cases were $×× each. Now, there are a bunch of vision care centers around that would have offered the replacement cases as a courtesy and, although I very much appreciate CVC's perogative to turn a profit, I felt a bit put off by the push to make my pockets lighter. I probably will not be returning to Columbia Vision Center. read more

The eye exam was ok but it felt overall - really disorganized. This was my first time here. On walking in, no one greeted me, I didn't know which of the 3 disinterested people I should go to. After doing paperwork I had my eye-exam. I felt the optometrist rambled a bit but the eye exam was quick and efficient. I opted to get a retinal scan. The person operating that machine (not the optometrist) didn't seem to know how to use it competently and kept getting dark images. The machine itself was placed in a not-darkened room, I think it's supposed to be in a dark room. After blaming the room she then blamed my eyes. Then the optometrist came over and took some more dark images. Ofcourse, they charged my insurance for the retinal scan, but said nothing about the condition of my retina. I can still see, so I guess it must be intact. I'll go elsewhere next time. read more

So grateful to Dr. Hua and her staff. I had a critical issue that needed to be looked at the same morning. They juggled things around so that I was able to be seen that morning. As always, Dr. Hua was professional, quickly diagnosed the issue, and provided a prescription. I am feeling so much better today and just incredibly thankful they were able to fit me in. read more