Chad did a great job for us. We had a small cabinet that needed a granite top. He helped us find…read morea PERFECT piece of granite, and it looks great. He made the process really easy for us, between selecting the granite, measuring, then getting the Team to install it. We'd definitely recommend Chad and we would definitely use them again!

I would give The Granite Guy 10 stars if Yelp would let me…read more.. We had a fantastic experience, and would never - ever - work with anyone else again. We've even referred friends + relatives to them (high praise). Our salesman Chad Schirtzinger, his sales manager Chrissy Boasetti, and their fabrication + installation manager Toney Curry were all wonderful to work with - knowledgeable, professional, fair, reasonable, and genuinely nice. They have a big selection of slabs, and a huge room of remnants they can fabricate for smaller jobs, too. We weren't planning to, but found a rem to upgrade the countertop in a half-bath, too. This install was big and challenging - it took 3 huge slabs of matching Quartzite for a giant island and a full-height wall backsplash behind the stove. It took 8 strong men to carry and set the big island slab - I promise we were holding our breath the whole time they were carrying it in. There were a few small hiccups - that's going to happen with a big and complicated job like this. They fixed everything to our satisfaction - no hesitation, no complaints, no problem - they consistently "did the right thing" (which is refreshing and somewhat unusual these days). We kept changing our minds in the design process, and they handled our ideas and frequent changes with expert guidance, kindness and grace. AND... because hard surfaces aren't cheap, and Quartzite is quite expensive (2.5x-3x the cost of granite) - their prices were fair, fair, fair. They were fully 1/3 cheaper than another well-known granite fabricator I've spent a LOT of money with in the past (and never will again). The Granite Guy's prices were fair and reasonable for what we got. I cannot say this strongly enough - we recommend The Granite Guy 100%. 1,000%. 10,000%. Our customer experience with them was awesome and what you'd hope for, their prices were fair, the people are awesome, and we got exactly what we wanted at a price that didn't feel like we were being ripped off (if I show you the quote we got from "those other guys", you'll understand what I mean). This project transformed our kitchen, and our entire home. I've attached pix - check them out. Everyone loves our kitchen now. Thank you, The Granite Guy - you're a classy company full of classy people who understand customer service for a big, scary, expensive project. We loved working with your team, and love the results every time we walk into our kitchen...!!!

I can't say enough about how wonderful this company has been to work with. Matt was super helpful…read morein getting things organized and scheduled. Their warehouse/office has an absolutely amazing selection to choose from. Additionally, they don't screw around on timelines - they want to get the job taken care of correctly and promptly and it shows! Very happy with them.

We used Columbus Granite for 3 projects, two visits to our home. First time for kitchen counters…read moreand bath vanity top. We were so impressed, we worked with them again for another bath vanity top. It's easy to look at the inventory, Jen is always helpful and you know what to expect as far as estimate and process for completing the project. Everyone who came to our home was courteous and careful which can be hard to find when you have people working in your home. No issues we were not informed may happen and the site was clean when they finished. We'd use them again.

Test your water before they leave. For the expense charged, everything should be right and mine…read morewasn't. I have no hot water in my bathroom tub, something's not hooked up right. We're very satisfied with the job they did, looks great, but familiarity breeds complacency and the guys who did the job did this a million times before to the point they didn't think to check their work when they were done. The customer shouldn't have to bird dog the contractor to check their work and make sure it's right.

This company was great, seriously. Professional, courteous, polite, and on time when they said…read morethey'd be at our house. The installers were great and tolerated my yappy dog barking at them every time they went out to get things from their truck.....so annoying, the dog that is. I would have given them five stars but the boss I'm married to said they forgot the spare shower head! I hate when that happens....lol.

When I decided to put in a new kitchen I found L & E stone in a web search. Called them up and…read more Jennifer sat down with me and helped design my kitchen remodel. Price was fabulous for the cabinets and they are really good quality cabinets. To this day, 10 years later they still wow people! They built the cabinets and I installed them to save money. They installed the granite, sink, faucet and backsplash. I was absolutely impressed with the quality and workmanship, I have a window trim flute style with square blocks that I was nervous about the backsplash being cut around it correctly. Well, Fit like a glove! Really impressed with the details. What brings me to write this review 10 years later is my brother is about to do his kitchen and ask me where I got my cabinets and granite. Over the last 10 years I've redone my bathrooms and got granite countertops and sinks from L and E also. The only complaint I have the hinges on the cabinets are forever breaking. Self close ones are just terrible quality, I've been in a couple, three times to get replacements, but other than a bath the cabinets look the same as they did when I installed them. No fading, scratching, cracking whatsoever, still beautiful to look at. I do need to get my granite cleaned and polished back up.

I worked with Leslie and Hannah on purchasing quartz countertops for my kitchen and bathrooms…read more Great selections and prices! I was able to see the slabs for my selected stone. They have a great set-up for a showroom in the front and a warehouse in the back. They have a decent selection of stainless steel kitchen sinks and porcelain bathroom sinks. I shopped around - they are not the cheapest or the most expensive. But they have the quartz that I want and have terrific customer service.

What a great place to stop in when in the area. Great for just browsing and seeing incredible…read morecraftsmanship, but also a great place to buy gifts. I've been twice and both times found great things for myself and others, and the employees are always friendly. Definitely worth it to stop in and see what they have.

Loooved this unique store! There are so many neat things to look at. Take it all in! Definitely a…read moremust stop when you are in downtown Columbus. Tons of small gifts and unique furniture. Everything was priced well. I will make it a point to be back and get some furniture pieces!

least favorite supply house in Columbus. Careless and slow. Some of the people here are genuine and…read morecare, but others could care less. I've had to return on several occasions for different parts/materials because of things being missing and or broken. The worst part is I am met with a laugh when something is wrong with what I've gotten. Highly disappointed as always when I leave here. Even if it adds an extra 20 minutes to your drive, go somewhere else.

The staff here are very rude. In a business where your clients will be spending a lot of money it…read moregoes a long way to have kindness. Especially in early phases where people are pricing things and even want to look and see what the store has to offer. Being so rude so early on is a sure way to guarantee that people will walk away and not come back.

I run a small remodeling company and I have sent multiple clients here because the design service…read morewas outstanding with great selection. I love the idea of my clients having personal one on one care for their remodels. The selection is high quality which in turn gives value to the customer and their standards. I have used bath works for 10 years and give it 5 stars .

I would NOT recommend this business!! Customer service in the show room is terrible and…read moreunprofessional! I scheduled an appointment (otherwise you can't get help). Ok...got there at the appropriate time and my sales person Stephanie was with another customer. I figured she was just finishing up. I ended up waiting 40 minutes. In hindsight should have walked out! I had to finally tell the bookkeeper I was waiting, and have her relay the message. I placed an order for a product and scheduled another appointment (as she had another customer waiting) to add to the bath remodel and consider everything else I needed through Kohler. Another item I was considering I asked if I could call in to buy. So I called to confirm and pay by phone, to get ahead of shipping time. Had to leave a voicemail for a callback. Got the callback quickly to take the payment. (Spent about $3,900.00 by this time on the two products.)The receipt was to be emailed to me. Also needed shower and faucet fixtures and wanted to order them in person, reason for my next appointment, since there wasn't time on the first or second appointment. Called and left a message for a return call as I hadn't received my receipt and was trying to schedule another appointment. Left two messages on a Thursday morning, but call No back by Monday! I finally had to call the showroom manager, and leave another voicemail, for a call back from her. No one that answers the phone can do anything but transfer you to a voicemail! She called back and emailed the recipient. Now...picking two products up after they came in. Go to 'pick up and delivery' for two items...was/is the next hurdle! Got one item that I could fit into my SUV, but the other item (15x60) was on a skid, and (suggested for product safety, needed our truck to get it. Sent my husband to pick it up today and when he comes home says,"I could have gotten this in the SUV!" Well they gave him the WRONG item! Now they are... "trying to figure out what happened". Called the showroom manager, AGAIN and had to leave another message AGAIN! Asked who the overall store manager was and was told "the owner and he is out of town till Wednesday". This is Monday. No idea what they are having such a hard time getting an answer and getting my product is about! Sure took the payments on a heart beat! I finally ordered the fixtures from Robertson's heating and plumbing supply, Moen. Smooth process, Brooklyn my salesperson was excellent. Took time to make sure I had exactly what I wanted and needed, She checked the order when it came in to make sure it was all there. Took 5 days to come in. I also found a product at Ferguson's that was sent to my house in two days! Bathworks has been a nightmare to deal with! I will say, Josh in the shipping department has been trying to figure out what is going on. If you're not working with a large contractor (this is a small gut remodel with a one person contractor) I think the sales department discounts you as a customer, or they are just inept! Kohler may want to rethink Bathworks as a distributor. If I could give them less than one star I would!

All Seasons was really great as my partner and I purchased a hot tub this fall. We went in several…read moretimes and talked to multiple sales people, all of whom were patient, answered all of our questions, explained the differences between models, and gave frank options when asked. When we did decide to purchase, they were able deliver quickly, and on top of that, they called say they could deliver even earlier than originally scheduled. Bonus: the place is a total vibe. It's giving 1990s in the BEST way possible. Looking forward to going back to purchase chemicals, etc.

The sales, delivery and setup in October 2025 was good. Had an issue with the clips that hold down…read morethe cover when it was delivered and am STILL WAITING to get resolved. AS is deflecting to the hot tub top supplier but that's about it. No action. No status update. Nada. Having to put weights on top is not a good plan. Even with that we still get plenty of heat lo$$ by not being secured...Hoping for a call soon. Also hoping for a power all hit....