This location is great. The people working there are friendly, and will offer upgrades without…read morebeing overly pushy. I like changing my own oil, but when the weather sucks or time is tight, I'll take my Jeep here. They do over-tighten the drain plug sometimes which does suck, but overall, my visits have been good.

Today I was searching and searching for a place to get my oil changed in my VW I bought from a…read morefriend of mine and so many places couldn't do it because I have lowered suspension. This was the 4th place I went to and they helped me out and made it work for me. I'm so thankful for the crew there that were very professional, respectful and understanding. I definitely recommend them if you need an oil change and other fluids refilled for your vehicles (especially if lowered and don't have the time to do it yourself). Thank you again guys and keep up the amazing work!!!

I had been a loyal customer for 11 years. Until recently, they provided consistently…read moreabove-and-beyond excellent service and always gave fair and honest accessments for all my car repairs needed on a mini cooper and mini countryman. When the countryman died of engine failure at over 110k miles, in June I purchased another older mini cooper. This is when our relationship changed. It was burning oil at an alarming rate, smoke was coming out of the exhaust, almost always after idling for a lengthy time and sometimes upon starting the car. I had it accessed by Murrysville Auto and a part replaced with the stipulation being that might and might not resolve the issue pointing to possible engine issues. Fair enough. I was glad to have honest information to make the decision. When it still exhibited smoke from the exhaust, I immediately made another appointment to have it reaccessed. This time, instead of Cody (owner) who always had relayed the information to me in the past, his mother, Jerrie (President) gave me info stating no further repairs were needed or recommended, that it was burning oil and the solution offered was for me to simply check the oil EVERY DAY. At this point, I questioned outloud to Jerrie in person if they were trying to tell me they didn't want my business any longer. She assured me that was not the case. We then talked and, with Cody in the conversation, as well, a rebuilt engine was found with a cost of installation being 15k. I agreed, thinking a total engine replacement would fix the issues. Before I could pay, I needed to transfer funds for next business day. In the meantime, a new light came on -- the engine reduced power light. This was a new symptom and my research showed it might mean more than an engine alone. I could not, with this new info, afford to pay 15k and not have a total solution so canceled the order for the engine. Now, Murrysville Auto lets me know the seller of the engine was charging a restock fee of 1600. This restock fee was not divulged to me on my paperwork which is unlawful and non-binding in PA. To just be done with the transaction and move on, I agreed to pay 1600. But then, Cody tells me it is actually more than 1600. I stand by the 1600 relayed to me and pay that. Soooo, bottom line I stand by my intuition that Murrysville Auto wanted to sever business relations with me, though I had been a long-time loyal customer and always paid my repairs in full, on the spot, with no questions on pricing or suggested repairs until this car purchased in June, less than 3 months and less than 1500 miles ago. By having Jerrie and not Cody give me the latest non-repair advice of simply checking oil EVERY.SINGLE.DAY which is ludicrous to charging and not divulging a restock fee (first, I would never back out of a contract except I had new vital info), it seems obvious that I will not be continuing my service with them for this car or any other. I have no idea what changed to come to their final ways of doing business, but it is what it is. They are not the same trusted business that I came to trust and rely on all these years.

I started out with my dog in the car to go hiking when one tire showed extremely low pressure…read more Robin told me to bring my car right over. in a matter of minutes, the problem was diagnosed , the spare was on and a new tire ordered. and my dog never left the car! a few hours later, tire was delivered and I was taken care of immediately. I found the charges to be extremely reasonable.The team at MAC is professional and always dependable.

Dan and his crew were excellent. Their customer service was very helpful and kind. They gave me…read moregreat information on my emergency tire issues, and they waited to make any decisions until they had the green light from me. A great experience!

My muffler needed re attached. I made an appointment, technician looked at my car (10) min. Quoted…read moreme for a new muffler over $900. When asked if the muffler could be re attached he said no. I went to a different muffler company and was able to get my repair completed for several hundred dollars less.

I have been to Pep Boys Murrysville a number of times and have received exceptional service each…read moretime! Danielle, Mark, John, Damon and whole gang do great work and I would highly recommend them if you need any work done on your car! Sam Park

They Inspected my car and told me it needed rear pads and rotors (brakes), both front lower control…read morearms and both sway bar links and an alignment. They said the driver side say bar link was broken and needed fixed before it can pass Inspection. Cost me $297 dollars. I took it took a Certified mechanic and Inspection station and yes it needed back brake pads but rotors looked brand new and did not need replaced. All the front pieces of equipment was tight and nothing loose or broken, the front Strut need replaced but no additional work. Scammers.

This place is a joke. I made an appointment for an oil change at 8:30am. Showed up and the guy says…read moredo you want to leave it or wait for it? I said I'll wait. He says I only have one guy here to work on it so it'll be a couple hours to get it done! They did this to my wife last time, she waited almost 2 hours for an oil change. Never again!

Came in a few months ago for tire replacements, guy there was awesome. Straight forward no bs. Gave…read moreme a good price on the tires and I got them changed out. I was quoted around 300 per axle to come back for brakes + rotors. Today I go in there and there is a short haired women behind the counter. I ask her how much it'll be per axle. She ignores me and continues to type away on the computer. She asks me which ones I want to change. I say both axles. SHE DIDNT KNOW WHAT AN AXLE IS. Continues typing on her computer and after 5 minutes prints me out the prices. Quoted $1,200 for brakes and rotors + oil change on a v4 Accord. Biggest joke and ripoff I have ever seen. Turned around and walked right out. Charging that much should be a crime. Maybe hire people who know something about vehicles and don't try to up-charge customers. As an owner I would be pissed off that I have people like that pushing away repeat customers. 2 vehicles in the household that need tires/brakes/oil changes. Instead of being a trustworthy business and retaining customers, your poorly trained workers are losing you money. Good luck!