Colwright recently moved us from condo to condo. They we very helpful in rescheduling during a very busy time when the elevators were unexpectedly out of service. The employees were polite, prompt and hard workers. Each piece of furniture was blanket wrapped and carefully protected. Navigating two different elevators during a move is a lot of work. All of the kitchen items were unwrapped and put into our new kitchen cabinets. Artwork was hung and they even made our beds. They hauled away all of the boxes and wrapping material. Our new unit was left neat and ready for us to enjoy. The new owners followed with a phone call after the move. I would definitely recommend them for any upcoming moves. DSR read more

If I could give ZERO stars, I would!! This company, by far, is the worst delivery/installation service team that I have ever worked with in the 15 years I have been in this industry. The owner and scheduling person could not be more inept at running this kind of business in my opinion. We had a team scheduled for 4 full days of delivery and installation. The 1st day, one (1) guy showed up at 4:30 pm with no help...mind you, they were scheduled for that morning at 9:00am, and the same time each morning that week. We had an extremely difficult time reaching the office for updates....we were at the house each morning waiting for hours for them to arrive. When we actually DID reach someone at the office, they were so rude and matter-of-fact about being late....that its completely normal and that it is basically not their problem because its a "busy time of year" and they overbooked themselves. Honestly, why should that be our problem? I understand a couple hours late...its the nature of the install process and being holiday time, but 6-7 hours late? That is unacceptable, especially when flew 5 hours from home to Florida to complete this project....time away from family and children....AND had to extend our trip an additional day just to be able to finish everything. We also ended up having to hire a 2nd company to come in and help with the installation, just so that we could finish and leave in time to catch our flight. One of the most upsetting issues.....on the last day of the installation (I believe it was the owner), contacted his employee on the phone, right in front of us, and told him to not bring any of the remaining furniture inside the house until we paid their delivery/installation bill....the project wasn't even completed. They basically were holding our furniture for ransom. It was crazy; so unprofessional and almost seemed that they were desperate for money...I could not believe what I was hearing. We explained that with all of our projects, we review the receiving/storage and delivery invoicing to verify that all of the furniture items have been accounted for, delivered, etc. My colleague and I work for an extremely reputable design firm, with projects all over the country....we have worked with dozens of receivers/installers with great, hard working guys, and an extremely respectful administrative team, and we have ALWAYS worked this way with the billing once the project is completed. All I could gather from it is that they knew that they did not fulfill what we had hired them for nor put in the hours to complete the job, and were concerned we would dispute the billing. We reluctantly paid for everything in full right then so we could receive the rest of our furniture. Now that the project is over, I am reviewing the billing and they have charged for almost 40 hours of delivery services. I can count on 2 hands the amount of hours that we had a crew there during that 4 days we had scheduled for. We truly feel that this company couldn't have cared less about their service. Other than being a warehouse to ship items to for receiving, they DEFINITELY should not be recognized for specializing in "Designer Delivery Services". read more

I have been doing business with Colwright for over 3 years now and have never had an issue. They are the utmost professionals. From receiving to delivery to hanging artwork or setting up furniture - I trust them with all of my projects and furniture. They place everything where it belongs, clean up all trash and bring all tools for an productive delivery and install. read more

the people who work in the office are extremely rude and condescending. I would not let them service me again if my life depended on it. They are definitely in need of trainlong. read more

Let me state this is only the second time I have left a bad review. I also would not give them one star but to leave the review I had to! I normally make the effort to leave great reviews! NOT THIS COMPANY!!! Do not use this company. First their prices are ridiculously high. Mark the managers tells me this is my final bill and later says no we missed an invoice. There is no communication within the company. I was suppose to pick up everything on a Saturday. The front girl said the time I said yes, the manager said yes to the time. I was very upset with the price and he passed me on to the account. Needless to say if I wanted my items I had to pay almost $2,000 more than what I was told was my final bill. So I was stuck paying this high priced storage unit. The front girl knew I was coming, but she went to a wedding so no communication, the manager knew I was coming and the accountant. No one was there! I had a moving company and 2 other people helping, out another $950.00. There is no communication within the business, they do not return calls and very rude! I just looked at the other reviews, no call returned or emails, no communication and were not there with a scheduled pick up! DO NOT USE THIS COMPANY!!! read more

They are the best! Very efficient workers and they know what they are doing. They have been in this industry for a long time and whenever we hire them, they are fast, great with our customers and just get job done! Always very pleasure to work with them and they do a great job. read more

I have never used a more incompetent company! First they delivered a painting that wasn't mine and it took approximately a month for them to deliver mine and to take the other one back. Then they didn't deliver my card table and they said they never got one from us. It was only when we threatened them with litigation that a few months later they found the card table and delivered it. We are still waiting for a shelf unit they lost that they promise to replace. Worst of all they don't have the courtesy to return phone calls or keep you up to speed as to what is going on with your belongings or if any progress is being made......... COlWRIGHT IS WRONG read more