Could not be happier with the guidance I received from Richard. I thought I had been fit correctly…read morefrom Roger Dunn in Orange County. Once he put the contact tape on and saw I hit every club off the toe he new what to do. Within 48 hours I had my club shafts cut to the correct length my lie angle adjusted and new grips all at a great price. I have played a round of golf since and could not be happier Shot an 83 on Champions course at TUKWET and if I could putt would have broke 80. Thanks again Richard why drive to Orange County when we have a pro right in our backyard.

Crappy area and not maintained at all. Everything is dirt and the Mats are so worn out which causes…read morea lot of jump to your club on the down swing. They say they close at 9pm but I have gotten there at 8:15 - 8:30 and they will tell you they're closing and won't sell you balls. Only plus side is the prices on the buckets of balls.

My husband and I had the worst experience with the Redlands Golf Galaxy Store. Saturday morning we…read moregolfed and my husband's Ping driver shaft broke right after he hit the ball. No biggie he thought he'd just take it back to Golf Galaxy in Redlands where he purchased less than 4 months ago. That's was our big mistake purchasing it from Golf Galaxy in Redlands. Lee, the Store Manager accused my husband of breaking the club intentionally by snapping it half. All my husband asked for was a new shaft not a new club just the shaft since it was in the one year warranty time frame. Lee could have given my husband a shaft off the shelf and shipped the broken shaft back to Ping no skin off this Company teeth just ship it back. But No Lee refused to assist my husband in obtaining a replacement shaft unless he purchased it. Well my husband and Lee went round and round about just replacing the shaft. Ultimately he asked my husband to leave the store and even after my husband explained to Lee he had a competitive tournament next week Lee was not moved. That's where I come in. We still had a broken shaft so I called Golf Galaxy corporate spoke with a really nice and helpful guy he advised me in order to get it replaced we would have to take the shaft to an authorized dealer. For me it was either Golf Galaxy 5 mins away or Roger Dunn 30 min away. Well there was my mistake I too had little conversation with Lee. He was the rudest Manager I've ever met. He accused my husband of slamming his broken shaft on the equipment repair counter at the back of the store and then he changed his story to my husband slamming it into the palm of an employee causing injury by leaving splinters. That's when it gets interesting. Then he said he had it on video. Well shot if my husband truly did this of course I'd want to see the video. So I said show me the video I want to see this video. When I said this his demeanor changed. I then realized this dude is lying to me to shut me up. Well he didn't want to show me the video and when I confronted him about lying to my husband about not being able to find the sale in his records, telling my husband it was his first day there at the store then changing it to being there 10 years he became agitated. We went around and around about customer service or lack there of and I told him how Roger Dunn would not treat there customers like this he told me to just go to Roger Dunn. I told him No we purchased the club there and I wasn't driving 35 minutes to Roger Dunn. He inferred he did not have to replace the shaft . He said once we make a sale it's on the customer. Finally he took the shaft but said there was no guarantee that Ping would honor there warranty because where the shaft broke. I explained to him again I was there and witnessed the shaft breaking. Husband hit the ball shaft broke and that's what happened end of story. He handed me a receipt for the broken shaft and here I am just a frustrated as can be. Lee needs to take a class in Customer Relationship and maybe do some mentoring with the Upland Store Manager we didn't get his name but great customer service skills.

I recently went to Golf Galaxy for the first time. I had my clubs re gripped and bought a new shaft…read morefor my driver. When I arrived to the Golf Galaxy I asked the registered representative (super nice girl) where do I need to go to make an appointment to get my irons re gripped, she instructed me to go in the far right corner of the building and someone will help me. As I arrived to the fitting dept the store was pretty dead, no rush hour. I was waiting for a few mins to get someone's attention at the fitting dept finally someone came out the back and the guy walked passed by me and didn't acknowledge or even greet me. Not even a "Hello I'll be with you in just a min" nothing. So I continued to look around the grip section to see what I wanted to purchase. I noticed the same guy that walked past me was in the middle of the isle next to the fitting dept talking to another associate and just mingling, not helping another customer. I walked up to him and asked nicely "Hello, do you work back here" he replied "Yes" but had smirk on his face as if I was bothering him. He finally went to the register and asked me "How can I help you?" I said "I'm looking to get my irons re gripped and get a new shaft for my driver" I asked "May I have your name" he said "my name is Hunter" I than asked Hunter if he had any recommendations on brands for a shaft? He really didn't seem enthusiastic to help just sat on his chair and continued to enter in all my information on his system. So I just proceeded to look at what they had and went with the same brand I originally had on my driver. Normally with this service I would've just left but I was planning to head out to a golfing trip and turn around was pretty fast (24 hours) I wish I would've caught the gentleman's name when I picked up my clubs because he was more friendlier and seemed to that he was willing to help. Hunter, I didn't feel like the level of customer service matched what I was expecting. It came across a bit dismissive. I'm sharing this because good customer service makes a huge difference, especially in a place where people are looking for guidance and expertise. Taking a little extra time to listen, engage, and be approachable can really improve the experience for customers. I hope you take this constructively and use it as an opportunity to improve. Thanks for hearing me out.

I wish there was a putting place or a chipping place. But overall it's a good place to practice…read more They need to input like the yardage.

Owner is very rude, it's close to home and I shoot some balls here and there. The younger guys are…read moreso chill and are very friendly. Owner needs to update the whole range. Everything is worn and mats are warped causing inaccurate swings. Balls are worn and very damaged for the most part probably because of all the dirt. Only thing probably keeping it alive is the prices of buckets.... Overall wouldn't recommend coming here, there are way better ranges within the area that are better up kept.

Parts, ammo, gunsmithing services, the staff, everything is top notch. Evolution is the best!read more

Best store ever i bought few guns from them and a lot of ammo, Taylor is amazing he is helpful and…read moreknows his stuff, he answers all the questions and he always gives me the best advice and deals ever

Great store has everything and plenty of sizing and choices for a good road trip. Staff is friendly…read moreand pricing is good

I never thought that I would ever review a Big 5 in my life…read more But I just met Fishing Ollivander at this Big 5 and he helped me find the fishing rod. Or, I guess, the wand chooses the wizard, Harry. He spent time going through different rods with me. Then he pretended to be types of big fish and trained me to use my hip to catch said assorted fish. When I found my ideal wand / rod ... it was magical. Next came the reel and it was almost as expensive as a PS4. But my very own Fishing Ollivander recommended it. And I'm not some filthy muggle. Hooks? Done. Questions about Carolina Keepers and sliding sinkers? He knows the way. He was there when the old magic was written. I don't know if I'll catch that 100 lb tuna tomorrow, Dave. But I already landed the next best thing: magical customer service and the best fishing store on this side of the 10 freeway.

The manager at big 5 was the boss . Great customer service A-1 . Just forgot to get his name …read more Much love brotha

Before entering the store, I wasn't sure if they were open since there wasn't a open or closed sign…read morein the window. Although there was no COVID-19 precaution signage clearly posted, I liked that all employees and shoppers were wearing masks while shopping inside the store. Once inside the store, I noticed employees hard at work stocking shelves. I appreciated being asked by an employee if I needed assistance not too long after entering the store. I like that all sport area are clearly labeled although I think was annoyed that I was unable to locate running items since there was no clearly marked running section of the store;the closest I could come to finding running related items was in the fitness section. Another minor annoyance was that although there were boxes throughout the store, they were completely out of hand warmer packets. The store is vey well laid out and is great for most sports enthusiasts but if you're someone who's main sport is running, you'll definitely have to look elsewhere for running supplies.

We would never come back here to buy our child soccer gear. I gave this store a chance twice and I…read moreagree with the Yelper Diana, that the man who owns or works at this store is so rude and unfriendly!! Both times I was there he was awful. He was sarcastic, unfriendly and rude to my son. No thank you. I'll just go back to Big 5.

Made the drive here on Saturday morning. 10AM they weren't open. Called and no answer. No one was…read moreparked in front or back. Waited 15 minutes and no one arrived.

Robert is an amazing Coach that can break down the science behind every mechanic/movement…read morenecessary. Highly recommend for young to old!

From the owner: At LessonShop.com, Robert Christenson stands out from other golf instructors with his personalized…read moreapproach and cutting-edge technology. By analyzing each golfer's swing and focusing on the mental game, he provides tailored feedback that accelerates skill development. His supportive teaching style makes golf accessible and enjoyable for all skill levels, making LessonShop.com the ideal choice for anyone looking to elevate their game.

Wonderful customer experience, the female workers my mother and I encountered were such great help…read more One whom I may add lifted two incredibly heavy boxes all on her own, she insisted. Thank you so much.

Walking into the store the associates greeted me and my daughter. Walked into the store around…read more4:50pm to look for a shirt and shorts for my daughter. An associate by the name of Cristian had a great attitude and provided excellent customer service. Made our experience shopping at this store superb.