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    6 years ago

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    Arlinghaus Plumbing Heating & Air Conditioning - Brian & Heather Arlinghaus - Owners of Arlinghaus Plumbing Heating and Air Conditioning

    Arlinghaus Plumbing Heating & Air Conditioning

    (76 reviews)

    We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

    A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

    Maven Air Care

    Maven Air Care

    (4 reviews)

    College Hill

    Do Not Use this company! I have so many complaints and not sure where to start. They did not do the…read moreservice I paid for. I actually felt threatened by the 2 guys that showed up so I was nicer than I should have been. They kept saying "we can just leave!" I wish I would have just let them go. I've emailed the company but no response from my complaints. Here's my email to them: Hi Josh, I had my air ducts cleaned yesterday by your guys. I have a few things that I need to let you know about. * I asked them if they had shoe covers and they said no and that they would leave if I wanted them to. I asked them to stay. * They did not turn off the unit prior to cleaning which has now caused multiple issues with my unit. * I put in a new filter on Sunday. Today it is completely dirty. I expected a little dirt but not to the degree that it is now. * Because they did not turn off the unit prior to cleaning, all of the debris went back into my unit and it is now froze up. I have to have a service call to fix it because the air is not working. * I stayed with your guys to ensure they were doing their work properly and they kept making comments about me watching them saying "we better do a good job, she watching". They were not professional and I would like to be compensated for their work and attitudes and now my ac unit not working. I see there are no reviews on Yelp and I will probably be entering a poor one unless you can find a way to make this right. Also, they did not do an HVAC check or mold test as indicated in your quote.

    One of the worst company that I have ever know.. They didn't have equipments needed to conduct the…read morework. And told me that they will before and after pictures but never got those photo. I would not recommend this company to anyone, please. Worst service ever....

    Combined PHCC - hvac - Updated August 2026

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