My old computer died; I needed documents on that computer. I bought a new computer and still in the…read morebox, brought it to these guys, they recovered all my documents, and set up everything for me on my new computer, and they did it in one day!! I was so relieved and so happy, I am 76 years old and am computer illiterate. these guys took so much stress off of me. I would absolutely recommend them to anyone. Really nice, professional and understanding guys.

Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

I can't say enough good stuff about my experience. I took mycomputer init was ready within 2 days…read more actually it was ready earlier I just couldn't get there. he spent a lot of time with me talking about tips and tricks. somehow after he had my computer I quit getting put into Instagram jail, which has been so nice. he fixed my computer, and gave me knowledge. I highly recommend Kevin with your computer needs.

Got the job done quickly and explained everything beautiful job made sure I understood his my new…read morecomputer worked

Horrible Apple care service. They refused to let us drop phone off early. No reason makes sense…read more Then our appointment wasn't honored waiting 40 minutes. Even we asked a guy and he said 4 more minutes and still nothing. Vast vast majority of my reviews are 5-star. Only do 1-star when service absolutely fails. Apple fails again Ok so they were late, then let us know it would take until the end of the universe to fix the phone, oh but here's the trade in value so instead of a simple $30 screen replacement, we want you to drop $500 toady on a new phone. Actual scam. Beware

Made the mistake of taking my iPhone to verizon ... it was not a good experienc! Thanks to BROCK a…read moret The Jordan Creek location all is now fixed. Great service and super helpful- thanks Brock!

Schrock Innovations replaced my old hard drive with a solid state drive improving my computer's…read moreperformance considerably. And when it is time to get a new computer, they can just put this solid state hard drive and the new ram from this computer into the new one. When changing the drive, they were able to clone the old drive so it not only still had all my software on the new drive but it also knew my network. Just had to plug in the improved computer and get to work. They also installed a program that protects my computer from all viruses and trojans. The service was great and the tech very knowledgeable. Will call on them for all future computer needs.

I have an old Sony Vaio that was running way slow with Windows 7, with little security &…read moreprotection. I was ready to buy a new laptop. Kris advised that they could clean & transfer old files & pictures to a new solid state drive with Windows 10 & security software for less. I was very pleased with the service & professional advice from this business. Saved me some $ and I have confidence in the new system.

I have been going to Dymin for about 15 years for all of my computer needs…read more I have found them to be knowledgeable, friendly, efficient and reasonably priced. I am a senior citizen, and they have always treated me with extra attention. Each time I needed a new Laptop, the transition was seamless with the extra touch of locating special files and having them readily available on desktop-with verbal instructions and offer to help if I had any trouble accessing. My laptop died this Monday night, took it in AM Tuesday, diagnosed by that afternoon and picked up my new unit Wednesday. I plugged it in, signed in to some apps and downloaded per their instructions-and all was in place in no time! I do not need to go anywhere else! Thank you!!

Everytime I go here I seem to go home with a new problem. The problem I go in for has rarely ever…read morebeen fixed. I have to deal with explaining the same problem to 3 different staff members who seemingly don't communicate with each other, and they always seem to forget important details and deadlines. Avoid this place. I went because it was the closest to me, and that was a mistake.

I walked in with my mom to get a computer for college and instantly got greeted by Aiden When we…read morestepped into the electronics. He was super helpful and made sure to try and find the one that I wanted even when it was not in any of the lower cabinet storages. He was sincerely the best helper and a great communicator towards everyone nearby. When I got my computer back home I immediately got it out of the box and started getting all signed in and I believe I made the best decision and Aiden helped majorly.

Best Buy never ceases to disappoint. Save yourself a lot of hassle and wasted time and DO NOT buy…read moreany open box item. If you're thinking you're getting an "open box excellent" item think again. It'll most likely be an "open box fair" and they won't give any credit or replacement for items missing!

I usually use this place for scanning documents. they have a self serve area, but it's usually…read morebusy. the staff has helped me do it. today it was busy, the gentleman scanned them onto my USB drive quickly. he was polite and efficient. I've never had any issues with the store or staff. the line can be a wait for copying/scanning., but not a terrible long wait, and the staff was working hard at those times. from today's visit I get they're trying to push more people to use self service, but self service has been busy everytime I've gone in there They may need to rethink that or get more copiers.

I called on the phone before to see if the item I was looking for was in stock and and very kind…read moreemployee told me that it was in stock. The employee that I talked to on the phone and in person were very helpful. Everybody was was wearing masks and I felt very comfortable inside the store.

Out of ink. Rush on over to WDM Office Depot on University . They are always fully stocked for all…read moreyour office needs.

NEGATIVE 0!!! I placed an order on May 15th 2026 at the West Des Moines Office Depot location. The…read moreorder was to be ready the following day May 16th FOR WHICH I PAID IN ADVANCE! On that Saturday, I received a call from said Office Depot saying they COULD NOT complete my order due to an equipment problem. At that time the order was canceled. Now I have to wait "SEVEN TO TEN BUSSINES DAYS" in order to get my money back. That is pure BULLSHIT!!!

Ross and his staff do a amazing job! As my business grows they have been there every step of the…read moreway. They have assisted with monthly managed services to start. Then I needed better equipment and they assisted me in buying what handles my needs. I have bought several laptops new and refurbished. Recently a new desktop to handle HUGE files for high res photo files and editing programs. They truly care and treat you with respect. This I appreciate as I don't know much about techy stuff but need it to operate my business. I feel I have a great friendship with them! I would refer them to anyone who wants to feel good about thier IT support.

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied