Sarah Alger and her team are at the top of their game. We trust them completely because they…read moreprovide sound advice, prompt turnaround of documents, etc., and fair prices. If you need assistance with real estate transactions, estate planning - or anything else - on Nantucket or Cape Cod, the Law Offices of Sarah F. Alger are tops. We wish all attorneys were as competent and responsive.

I'm one of the first customers Kiirus had in its test phase. I can say that it's been as fast as…read morecan be. See ya later Verizon! The lack of TV and a home phone was easy to adjust to since I pretty much just watch Netflix and YouTube for video entertainment and I have a cell phone which makes up for the lack of phone service. Installation was really speedy and they even gave me a fancy little router which has wicked fast wifi! The best part is that the antenna they install is so small that nobody notices it, pretty cool. A+ little startup, they need more business!

From the owner: Nemasket Fiber is a wireless internet service provider that specializes in fast, reliable home and…read morebusiness internet connections. We provide service with far greater speeds for a fraction of the cost of the cable companies. We also don't sell you a landline and television package with your internet, we're nothing but net.

Redemption! They…read moreactually DID work w/ their engineers to update our building to the higher speed internet, and they did it over a month before they said they would. This is probably the single most impressive customer service turnaround I have ever experienced in my 30 years on this earth. So, thank you netblazr engineering team, and thank you random condo in east boston that was built and enabled high speed internet to be beamed to our building. Now happily getting 300mpbs and living the comcast free life I have always wanted.

They easily rank first as the worst provider I've had in the 30 or so years of Internet. My…read moreapartment building of 50+ units uses NetBlazr. We've had a building-wide outage since Thursday morning. It is now Tuesday morning (that is, five days later). They only now sent a technician, despite hundreds of calls from residents and property management. A noxious combination of apathy and incompetence.

The only challenge was getting an appointment, only because Starry is so popular now. However, once…read moreit was installed, the service is excellent!!! Such amazing fast and consistent speeds (200+Mbps)!!! AND for an amazing price! To top it off, the customer service is superb. I got an in-house tech install visit from Greg who was super nice, accommodating, and personable. Wow...definitely such a stark difference from the other ISP (whom shall remain nameless). Infinitely better! ;) Also, they're employees seem exceptionally happy. Happy employees make happy customers...sounds like there's great leadership and culture at Starry. Other IT/Tech company may take note. I've been recommending them to everyone.

This is another outage and somehow they avoid down detector and pretty much everything elseread more

We lost a phone and unfortunately didn't write down the passwords. our mistake but we are not…read moreyoung people. Anyway, salesperson happy to sell us an $800 phone and stuff we don't need but wouldn't assist with trying out a few passwords to see if they worked. said "three strikes you're out," "other people in the store to wait, no time to do it.". there were 2 other people in the store at the time and other staff. We continue to try to replicate the info on the phone. thanks a bunch customer service . you are useless.

We went to upgrade two phones. We wanted a specific model iPhone (16e smaller size) because we…read moredon't like carrying around a iPAD size phone. Salesperson tried talking us into changing our plan to save money. But we would have to add two "ghost lines" to our "new" plan. This is the point where the red flags started to show. He told us that he just came off a couple of days off and he would check with his manager to see if this "special" was still offered. I thought to myself this guy is going to come back with something like 'oh, that's no longer available' blah, blah, blah. Sure enough. He says "we can't offer the special in that model." But he can offer it on the laptop size iPhone 17. I felt like I was at a used car lot. He then went away again to check on something. This is when I told my wife that I'm leaving now and I'll be in the car. We left feeling so frustrated. Ghost Lines? why would any carrier want to give a customer a couple lines / phone numbers on there system that aren't even being used? This is a corporate owned store! we have been loyal customers of Verizon for almost 25 years.

My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

My response back to Astound:…read more I made over 7 attempts to have by quote fixed to no avail. Astound kept increasing the price from $177 to $208. So happy I am not a customer. I saw their true colors on how they didn't care and they didn't want to fix the issue. Also, ASTOUND kept saying they don't have this information on the quote. I sent their own email to them 3 times with no resolution. I believe all the bad reviews on this and other websites. ASTOUND is merging with another company if you haven't heard. ASTOUND has 3 emails from me so they have the documentation. I asked to speak to a manager and they said 24 to 48 hours wait. I have notified the Better Business Bureau as well as the Secretary of State Office in Massachusetts with complaints about their deceptive sales practices and fraud. This is the response I received from Astound. Hi, Ann! Thank you for taking the time to share your experience with Astound. We strive to provide transparent and accurate information to all our customers at all times. We take your feedback seriously and are committed to addressing these issues internally to prevent similar situations in the future. If you have any further details or documentation you'd like to share, please feel free to send us a private message. I'm sure we can get you set up with a package that is the right fit. Thank you again for reaching out, and for your interest in Astound. -Jackie Review of ASTOUND Astound engages in deceptive advertising. I was quoted one price and called to get it corrected and they didn't honor the price. I was quoted a price of $177 and when I called customer service they said price was $208. in addition, they didn't believe me as the customer even though I have a receipt of the amount. Customer Service said we see $0 dollars in our system since you haven't received your bill. How can Astound expect people to accept a service without a quote. I was quoted 4 free cable boxes and remotes and that wasn't honored. Overall, the worst experience ever and happy I am not going to be a customer. Clearly, they don't care about the customer and don't know how to provide sales quotes. Don't believe their sales since they will charge you a separate price. Be aware, you are not locked in for 5 years on the price. That is only internet, so be prepared for large increases. DONT TRUST ASTOUND SALES OR CUSTOMER SERVICE. THEY LIE ABOUT PRICING AND SERVICES.

I went in to get a new cable box that was stolen out of my rental house this morning, and a…read moremiserable man waited on me. I felt like he was determined not to help me. The plus side is that he treated everyone equally crappy all around.

ZERO rating is what I would choose. Horrible customer service. He didn't even ATTEMPT to help me…read morefigure out what I needed to do after I was told by numerous customer service reps over the phone that I had to go to a physical location. This is the only Xfinity location on the island, otherwise I would NEVER choose to go there again. Super frustrating!

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

I called last week because my internet would go in and out. It's been fine since. After about 10…read moredays somebody came by. The guy, Marko did a super job finding out I had worn out lines, they were here for over 40 years. He told me the problem would return if he didn't find the worn out wire. He hunted down the problem and fixed it. Great service in a day where that is an afterthought .

I like this family owned company although I believe they just sold out to someone else. The service…read moreis fair however now they are closed on weekends making it impossible to get any help with their service outside their banker's hours. Sad to see them go, at least their not owned by Sinclair, or are they...

Adrian is outstanding. He's knowledgeable. Our previous carrier was Ver$@n and was constantly…read moreripping us off with hidden charges. Happy to be with Xfinity and get the support Adrian and the staff bring to the table!

We needed assistance with our current bill and Dion was very professional and full of knowledge. He…read morealso was very polite and considerate of our problem. He gets 5 stars for a rating from my wife and I!