I called because I had cracked a tooth & needed dental care. The receptionist got me in ASAP…read more Kind Dr. Hoon saw me, I ended up needing an extraction. Concierge offers both implants & bridges. My insurance policy made my choice for me, but the pricing was in line with what my peers have paid recently. I wanted to also call attention to the Cherry app that they connected me with that can approve you for extended payments starting at 0% interest if that is more comfortable ;). Anyway, there was no pressure, no long waits and since it had been an uncomfortably long time since I'd had regular dental maintenance Dr. Hoon made sure that I got in for a good cleaning, the hygienist was super nice! I'm looking forward to returning.

I went there for a basic cleaning and check for cavities, because they were on my Ins. co. list…read more Once I got there I only saw a hygenist, who, ater a few minutes told me I needed a deep cleaning which would require 2 other visits. Also seeing a dentist was not to be that day. She perormed a little cleaning with a water pick and stopped. She would do the rest with the deep cleaning. I complained and she did a little more, but no scrapeing, polishing or dentist evaluation. I was shown to another room where a man told me that would be $1800+. He also told me they gave me a free cleaning. Not true compared to the many times in my 70+ years of experience. (That would have been covered by insurance.) They clearly are upcharging and i wonder if the hygenist works on commission. Let the patient beware! I would really like to give them zero stars.

When I have dental insurance, I've been coming here. I moved for a time and experienced another…read moredentist, which was totally great as well. After coming back here, I've noticed some changes. Yeah, they could update their office a bit - but if it works, it works. My issue is that, upon returning, I've had a newer dentist that doesn't have bedside manner. Very gruff, short and to the point, and not really explanatory. I can be alright with that if you're competent and good at your job. But, in the times I've been, it seems like he goes out of his way to activate my gag reflex. Yes, I have one and I warn people about it - but if you're in my mouth and then just start wriggling around, of course I'm going to gag. What was the reason for you to start doing that? And, if there is a reason, let me know - part of a gag reflex is a control thing. Also, if I've just gagged, don't ask if you can try again 10 seconds later - there's a process to gain composure and it takes time. I've worked with a bunch of dentists. The best ones operate on a consent model - "I'm going to do this now, okay?" is a very clear and powerful question. It makes the process easier and it is communicative. The hygienists here are usually pretty good. Friendly and probably trying to make up for the fact that they have someone who doesn't relate to patients well. Cleanings have been generally pretty good for me in the past few years. Quick, easy, and I'm out. I miss Dr. Burgler! Lastly, I sent in a payment a month ago yet got a reminder bill for the same payment. I'm pretty sure it's their office not processing the payment quick enough - not me having never sent a payment. So, how about a chill?

I've always been happy with Dr. Bob's - until today. Scheduling has been so difficult. I tried via…read morethe website & that doesn't work. No available appointments. Ugh!

Continued issues with the operation of this practice. Multiple location changes, a crown that had…read moreto be replaced due to not fitting correctly the first time, multiple appointments not taken on time, and today's was the final one. I schedule appointments at the earliest possible available time so that I can get to work. I had an 8am appt today, and was in the waiting room at 7:55. I walked out of the waiting room at 8:20. There were no other patients, and staff was present. If you cannot respect my time, you will not continue to get my business. I know that this is not an unfortunate series of events for just me, as my wife has had similar experiences with multiple appointments in a row being cancelled or rescheduled due to poor staffing levels/scheduling on their behalf. While we have had zero issue with Dr Blakely, the operational management of this practice is severely lacking.

Excellent care, reasonable prices, and it is easy to get an appointment. Thanks Jin!…read moreMy new insurance, Aetna, covered 2 crowns and a night guard. Wonderful.

So far so good. Fast, with good CSR especially love the beautiful receptionist with black hair who…read morechecks me in, and calls me regarding appointments. She is so very sweet, and kind. The dental work by the girl with red hair was amazing too. No pain or discomfort. Sweet and kind as well. I can tell kindness from nice. I saw kindness.

My Experience is always Awesome great Staff very kind and courteous works with you with scheduling,…read morethey explain everything to you with your procedures and gives options that's feasible for there patients, Dr Steve Fabiano I can truly say is very professional and his spirit is Awesome, I have a phobia of the Dentist, once I started with him he helped me a lot with my anxiety of even going to a Dentist, I'm excited with All my experiences since I've started with Dr.Bobs on Maple, I have definitely referred others there as well, Secretary at the front desk are great great energy when you walk in. Dionne Hunter..

What started out as a good experience turned poor after actually getting my teeth worked on. The…read morehygienist was great, thorough and explained her process. The doctor was nice but I walked out in pain which was expected. The pain I still have over a month later was not expected. I've had my teeth worked on before and have never been in this much pain post-operation. My gums surrounding one particular tooth are still swollen and red. I still cannot brush/flush without my gums bleeding. The tooth feels jagged and my filling is too tall. I still am eating with my front teeth because it's too painful otherwise unless I take 600 mg of ibuprofen beforehand. Also, this particular tooth has become a food trap with a large gap at the back of my tooth which catches everything. I never leave reviews but hoping this will come as a warning for anybody coming here for anything other than a teeth cleaning. Friendly staff and doctor. The actual work done is the problem. It's hard enough finding/trusting dentists and it was disappointing to have a poor experience after years of not having dental insurance available to me.

I have been a patient with Dr Perison since I moved to Buffalo about 12-13 years And have always…read morereceived exceptional care. I had to cancel at the last minute and was told there would be a hefty fee and when I asked to reschedule an appointment, I was treated rudely and then given an appointment 6+ months out plus. I'm am surprised that staff person was not only red but ccondescending. I am now debating whether to go back. As a health care professional, you do not treat patients in a rude condescending manner.

After years of anxiety over the dentist, I made an appointment! Dr. Sullivan and his staff were…read moreamazing! My hygienist Renee is amazing and very caring!! I made my next appointment and I won't skip anymore in the future!

I have a long history of dental issues stemming back to when I was young. I've always had extreme…read moreanxiety and worries, and dealt with a lot of pain from visits. Dr. Sullivan and his staff are absolutely amazing!! Extremely professional, not pain whatsoever. When you need to get in, the staff get back you really quickly. I highly HIGHLY recommend them!!

This review is for both Dr Laura Littman and Dr Brendan Fallon and their office staff at both the…read moreAmherst location and the Orchard Park location. First let me say that I have no fear of dentistry at all so you can read the review with that in mind and imagine how it would be for someone who does have these issues. Recently I had something ,other than my usual every six month cleaning year after year, occur and I needed it handled as soon as possible. I called my usual Amherst office and explained the situation to the office staff who were very nice and had me speak to Dr Laura Littman. Dr Littman was absolutely wonderful. She understood my concern and wanted to get me in the correct situation as soon as possible. She was so very helpful in getting me in to the Orchard Park office that day. When I arrived at the Orchard Park office their staff was so welcoming. Nikki ( assistant) and Dr Fallon never made me feel like I disrupted their schedule. Dr Fallon asked questions and listened to the answers. Asked if the angle of the chair was comfortable for me, generally was very conscious of me as a patient my comfort and any possible concerns. He resolved the issue and gave me all the information I needed. His chair side manner was above and beyond doctors in any science. The checkout staff was equally thoughtful and helpful topping off the whole experience with kindness. I can't express my thanks enough and how impressed I was by everyone from my first phone call to the Amherst office to checking out at the Orchard Park office, by everyone.

No words to describe the awesome care & staff Over 20 years…read moremy wife and I have received the best dental care ever!!!

I am in the process of getting implants to stabilize my dentures. It's definitely a process and…read moreit's not the most pleasant thing to go through but Dr. Jammal is so gentle and compassionate that my anxiety level when going is almost zero. And that's really saying something. The staff is always friendly and courteous and they really make me feel like I'm the only one in the office when I'm there. And I never am!