Thank you Dr. Chapman and all the incredible, friendly, professional staff of Comfort Dental in South Pueblo. Our family feels so happy and confident with your services over the years. We greatly appreciate participating in the Gold Plan as well. I highly recommend this practice for Dental in Southern Colorado. read more

I would give the front desk people a -5 if I could. First off, I'd applied for emergency dentures from my insurance. Apparently I was awarded my request, but I was never notified. 4+ years as a loyal patient because of the excellent craftsmanship of my most recent set of dentures. Then with no warning, no letter in the mail letting me know. I just ran wdomly received mail one day with a cutesy letter telling me they will no longer see me due to attendance. Attendance? Spanned over 5 years I've missed too many appointments. Ha! As I called to express my anger and fear ((bone damage)) at being let go. I didn't curse at her or call her names. I did curse out loud as I cried. She hung up on me. So, with poor front office help and the constant change of policy, including the attendance policy. I need good teeth, not snooty office help. read more

I wouldn't not recommend this place for anybody do not have warranty on their work I've had fillings fallout caused the tooth to break in half. I've had crowns fall out and they won't do anything about it. do not go to this place and have your teeth worked on that is the worst place ever, if you think COVID was bad just wait till you have work done at this place. The Care quality of this place is worse than diarrhea. read more

Thank you Dr. Rose and Ms. Jenee for being the best team! God bless you. The two of you took excellent care of my beautiful teeth. Never a need to go anywhere else! Very soothing environment and everyone is always friendly and jenee is very informative as well as super productive read more

Thank you Dr Chapman for taking care of my mother, she is 88 yrs old and has a hard time because she has full loss of hearing in one ear and partial loss on the other so she has a hard time at any type of appt. You and your team were so gentle with her. And your treatment plan to fix her teeth is perfect for her. I'm going to send my family to you. Thanks Again! read more

I don't know how I found out about Comfort Dental but I'm sure glad I did. They charge about half what other dentist charge in the care is probably above the average. I'm 63, have diabetes and some failing teeth. Dr. Matthew Chapman has not only worked with my insurance to get me covered but has saved a couple teeth that insurance would only pay to pull. You can imagine at 63 I've had a lot of dentist and Matt Chapman is the best I've had. He's personable, has a great chair-side manner and is a fabulous dentist. read more

This place is horable. They make you pay and estimated price before they will even do the work or bill the insurance and when they charge you to much they will not refund the difference just an acount credit. They also do work and don't tell you what their doing like my wife had a root canal done she was unaware and may have to have it re-done by another dentist for it being botched. read more

They told me I had multiple cavities after never having a cavity in my life. I went to another dentist for a second opinion and they told me I have no cavities! They're just interested in taking your money! read more

You need to make sure they are billing your insurance and have an itemized detail reciept, so you can make sure to do your own work. The office will lie to your face about billing your insurance and how much money you need to pay for the procedures. This comfort dental is dishonest. I had to call my insurance a month later to find that the comfort dental never even sent a request through. My suggestion is to just go anywhere else but to this comfort dental. Understand a chain company like this is not looking out for your health or your for affordability, its a profit chain. How much money can they make off of you and how many people can they squeeze in to make the most profit for the day. read more

I don't understand why they punish people with insurance they charge you a lot extra for the service they give they take medicaid patients, and they cant ask them for more money its illegal so when you come in with insurance they charge you extra to cover the loss they took on the MEDICAID person. Its not my fault you lost dont take it out on us persons with insurance Someone needs to do something about all these crooks, their is no dentist in pueblo that doesn't screw you if you have insurance I worked my whole life and they come here or dont work and get everything for free W T F america is done if we don't do away with medicaid and crooked dentist and doctors.. read more

Avoid this place like the plague. They pressure patients to take the most expensive treatment route, even when that treatment is questionable. Four months ago, my wife went in to have a tooth extracted and was pushed to get a root canal on the tooth instead. This past weekend the tooth shattered, leaving less than quarter of the original tooth in place. Again, instead of agreeing to extract the remains of the tooth, they tried to push her into the far more expensive option of getting a post and crown to save what remained of the original tooth. read more

I called 6 places before I found someone that would take Medicaid and could get me in the same day(I was leaving for a 2 week trip next day). I had horrible tooth pain and haven't been to a dentist in at least 5 years, so I was pretty nervous. That all dissolved when I met Paulina. She was so personable and kind. She did my xrays very quickly, which I was grateful for because they are very uncomfortable. I was expecting to just get antibiotics and hopefully something for the pain to hold me over until I got back. Dr. Sean was very blunt and straightforward while remaining kind. I had a broken and rotted wisdom tooth, and he offered to take it out the same day on the spot, I was scared, but very motivated to get rid of the pain, so I went for it. Paulina held my hand throughout the process and I always felt in complete control of what was going on, Dr. Sean was more than willing to let me take a break or add more numbing stuff. I never once felt shamed for my poor dental health and habits, and I am so excited to get my teeth back in good shape with the help of Dr. Sean. I am so very grateful for them, and cant wait to see them again when I get back to get a cleaning and make a plan to maintain dental health. Thank you so much Paulina and Dr. Sean. You guys are absolutely amazing and I will forever be grateful for you and reccomend everyone I know to you. I'd give more stars if i could. read more

Can't say enough good about this place. I had a tooth broke and hurting bad. I called and they got me an appointment that evening at 6. I was in the chair in 10 minutes. Got X-rays and a office visit for 19$ with no insurance. They couldn't pull the tooth because it needs a surgeon but they got me a referral and antibiotics for the meantime. Super nice staff. The doctor coulda been nicer but he wasn't mean. If you check around town you will find they are the best price on most dental needs. Everyone else wants 100 just to look at it. Just my opinion but I'll definitely be back anytime I need dental care. Also they hav Saturday hours and open till 7 during the week. I don't like taking time off work so that's perfect for me. read more

I've used comfort dental for years- I have always had severe anxiety with dentists and their team has gone above and beyond to help me work through it. Most recently I took my 7 year old daughter to have baby teeth pulled- adult teeth were growing in behind them. They were very honest about what they couldn't do. We decided to go ahead and have them pull the teeth instead of getting a referral to a pediatric dentist. Dr. Chapman and his assistant were patient, compassionate and incredibly kid friendly. My daughter didn't even cry because of how patient and willing to work with her they were. I'm so very very impressed with the whole experience. There was also a charge on my account that I didn't understand and the receptionist asked if she could do some research and get back to me. She called me back the next day with answers and corrected a mistake with efficiency and kindness. I would absolutely recommend them both for patients with anxiety and for kids. read more

This place is run like Brakes Plus. There's no rooms like you remember as a kid, there are multiple bays with dividers. You have no dentist just multiple people walking around to where they are needed. One dental assistant asked me if I minded if another dentist came over and finished up after the 1st dentist walked away halfway through my visit. That was the first visit. The second visit was the Last Straw. I go in because I have pain in my wisdom and also a few other cavities giving me pain. I k ow this is my fault and I am trying to fix myself up and dedicate myself to staying that way. Well I go in, I tell him I have multiple problems giving me pain. He xrays and tells me he cant help me, I have to go to Co. Springs to be looked at for my wisdom. I said what about my cavities, he says they have to wait until my wisdom tooth comes out. I call Co. Springs Dentist they referred and they said I can be seen on Nov.20,2016 and it is August now and I'm in pain, I cant imagine how bad it would be in November. Lol, not to mention that the front office looks like a DMV or Government Assistance waiting room, no where to sit , I was leaning up on the wall. Also there was no receptionist, If you have a question.....Good Luck!! There's nothing positive about this place, There probably fresh out of PCC. read more

Initially, I was impressed with this practice. However, when my upper partial denture began creating pressure on a tooth to which it attaches the adjustment was unsuccessful. Ultimately, it loosened the tooth to the point that it had to be extracted. Dr. Downey tried to claim that "we knew all along that we would lose that tooth" and claimed that I had stated that I wanted to save every tooth i could. Truth is, he was the one who had stated that he did not want to extract any healthy teeth when I asked whether we should just plan on a full set of dentures. When I inquired as to what he was willing to do to make this right, he said that "our normal extraction fee is $150 but if you want to pull it tonight I'll do it for $97. My immediate thought was that I had mistakenly gone to a used car dealership - the nerve! I declined and moved to Pueblo Modern dentistry after being told by Dr. Downey that my co-pay on my new dental plan was going to be $140 for an extraction but that he would still extract the tooth for $97. The fact is that my co-pay is only $31. Either his staff did not do their research, or someone was stretching the truth. Either way, I am done with Comfort Dental South, and I understand from others that they have become disillusioned as well. read more

We spent approximately $5000 on braces here and our insurance took care of about $2000. A month before my daughter was to get her braces off we went to our dentist. She was worried about how my daughter's teeth were not lining up properly in the back so I took my concern to Comfort Dental. They adjusted her braces in order to move her 2nd molars. They ended up taking her braces off a month after that. Which means the problem most likely was temporarily corrected. After my daughter got her braces off, we were told good-bye and that if she had any problems to give them a call. That was it! We received just 1 plastic pair of retainers which in my opinion are not meant to last that long. I asked the receptionist if we could get an extra pair of retainers before we PCS (military move) to another state and she told us to come in before we move and it will cost $50 to get an extra retainer. Flash forward to when we are pcsing, I call Comfort Dental to make the appointment to get my daughters extra retainer. I'm told it cost $400 for a full set of retainers and that the $50 rate is only for the 1st year and that if I read the contract that I would have known that (even though their receptionist told me not to worry about it and that they would take care of us before our military move). I feel like once I paid $5000 for my daughters braces at Comfort Dental and her year was up, they no longer care about us and only want more money. Most dental offices look at their patients as free advertisement of their work. I've sent people to this office for braces, but once again I guess we are no longer appreciated. I'd rather pay my actual dentist $80 for retainers then go back to this place and pay $400. I think they got enough of my money!!! read more