Not expecting much from this CI but was pleasantly surprised. The place had been updated and the rooms were modern. Staff was helpful and it had a true handicapped room with walk in shower ( night before was a tub!!) . Would stay there again. read more

If you like your room smelling of an ashtray this place is for you. We had to switch rooms at 4:30am because the smell of coverup deodorant was so bad. It was like trying to sleep in a strawberry perfume bottle. Moved to another room.. no deodorant, just cigarettes. Had to sleep with a T-shirt over my face. So bad!! Bed was comfortable so... if you're a smoker... go for it!! read more

Very clean and quiet. Staff were very friendly. Breakfast was well stocked and good. I would recommend.

Lousy experience! The manager "max" refused to issue refund. Changed room 3 times I was so upset I didn't take pictures of the first two rooms. One with bugs dead and alive, broken a/c unit that had small opening to outside. Stains on carpet, head boards greasy and smudged with who knows what. read more

Comfort Inn Las Vegas New Mexico - Someone business was left on toilet seat - Hotels Near Me - Las Vegas, New Mexico

We were passing through and needed a place to stop for the night. We came across this place a little ways off the interstate. They were able to check us in as we got one of the last rooms available. The room was clean, and the bed was comfortable. They offered breakfast, but we left before it started. read more

I travel for work, so consequently, I spend the majority of my evenings in a hotel room somewhere across the country. That being said, the Comfort Inn & Suites in Las Vegas New Mexico is one of the good ones! The Hussle of restoration and progress is alive during the daytime hours however the nights are peaceful. The front desk, Renee, along with the rest of the staff, was incredibly helpful and polite. Anything that I have asked for has been promptly delivered. (and I was there over a month. read more

Comfort Inn Las Vegas New Mexico - Hotels Near Me - Las Vegas, New Mexico

This is the worst place we have stayed at in a LONG time. We asked for 2 rooms next to each other. Got one on 2nd floor and one on first. My wife knee replacement surgery, both knees, so stairs are not her friend. We got second floor. One ice machine, farthest away from our room on the FIRST floor. No security anywhere in the building, you just open outside doors and come in. Room not very clean. Had to reconnect TV to Direct TV every-time we turned on the TV. Online price $110 per night, went to book room over the phone and they said the price was $250 per night. I told my cousin who lives in Las Vegas about it, he called them and somehow miraculously told us we can get the rooms for $110. If you can't fully staff your motel, THEN DON'T RENT OUT ALL THE ROOMS! read more

TV didn't work and nothing was done about it. The room smelled like a dirty jock bag. No one at the front counter on departure to talk to. Night clerk less than helpful. Made 2 trips to the desk because the room keys didn't work. Would not recommend this place. Paid a ridiculous amount for these horrible accommodations And I am a Gold Platinum member!! read more

My son and daughter in law stayed here last night. The first room had fresh blood on the floor and beer still in the fridge. The second room smelled strongly of urine. At that point they gave up and just went to sleep after a long day of traveling. When they contacted the manager this morning he was very unhelpful and kept calling them back to argue. He said it wasnt blood, it was hair dye. Regardless, with Covid going on, these rooms should be spotless. Offering $20 back and arguing is unacceptable!! read more

Comfort Inn Las Vegas New Mexico - Hotels Near Me - Las Vegas, New Mexico

See all

We like this hotel in Las Vegas; there is not a lot of selection in my old home town. We will definitely stay here again, because the rooms are pet friendly, good breakfast, convenience, and quiet, even being next to the freeway. But. . . the chair was clearly broken. No reason why the maids would not tell management to replace this chair. Also, getting into bed, there is a major injury hazard in a sharp steel bar sticking out from under the middle of the bed under the mattress foundation. I hit my ankles on it several times. read more

Comfort Inn Las Vegas New Mexico - Chair has a broken arm. - Hotels Near Me - Las Vegas, New Mexico

See all

I was tired of driving so I stopped here to get some much needed rest. The fellow behind the desk who checked me in could use some happy pills. The room was ok nothing special but I slept soundly. I was up and on the road before the free breakfast so I can't speak to that. The exterior was clean and the grounds were maintained. I would stay there again when needed. read more

Comfort Inn Las Vegas New Mexico - Hotels Near Me - Las Vegas, New Mexico

See all

This hotel has no elevator. They told me I could have late check out. Then a cleaning lady called my phone 5 times from 10am-11am. When I finally answered she told me I HAD to leave now and that they don't do late check outs. After I told her I was told we could stay till 1pm she got mad and hung up the phone. They couldn't tell me name of who was calling my room and knocking on my door so they had the owner call me. He explained they do late check outs till 12. He didn't have an answer as to why me and another employee was told 1. Now I'm outside checked out and they haven't bother my other employee to rush him out the door. So now I'm waiting outside for my employee since he was allowed to stay till 1. This was inconvenient and not to mention unethical for a cleaning lady to be rushing paying customers out of the hotel. Sohan (owner) you need to do better and explain to your cleaning people we (the customers) are the ones paying so they can work. I would not recommend this hotel at all. There is a nice best western right next to this hotel and if me and my company is ever back that is where we will be staying. Cooperate is my next call. I hope getting me out 45 minutes erlier than what I was told is worth it read more

We've stopped at this location twice in the past month to utilize the charging station. The staff has been absolutely amazing!!!! On the last trip we had car trouble, and the staff was helpful and let us use the facilities, get a cup of coffee, and wait in the warm lobby. They made an unfortunate situation so much better!!! We will definitely be making this a regular stop on our road trips! Highly recommend! Clean, warm, friendly. Clean restrooms. Fresh coffee. Welcoming desk staff. Beautiful lobby. Right off of the highway. read more

I will not stay here again. We arrived late and the room was freezing cold. The worst part was the fact that the thermostat on the heater was broken. Then to top it all off when we pulled the cover back to get in bed at 11:30 at night we found that the sheets were wrinkled like someone had slept there and the sheets had not been changed. See the attached photo. read more

Comfort Inn Las Vegas New Mexico - Bed sheets at the Comfort Inn Las Vegas, NM! - Hotels Near Me - Las Vegas, New Mexico

Exhausted on cross country road trip for a family wedding, we stumbled upon this sweet little spot to rest up. My sister uses a wheelchair, and had additional medical equipment to carry. The clerk in front sent help to help me unload the luggage and get her settled. What a relief. What I didn't expect was how comfortable the beds were and the shower water pressure was fantastic. We awoke to a hot breakfast and left completely recharged. Thanks so much from a weary road warrior this summer. : ) read more

Unfortunate find! The outside perimeter is dirty and un kept and the inside is not a lot better. We arrived in our room and it smelled like something had died. The trash cans had not been emptied and there was food waste in them. I called the front desk and the girl that answered said they would be right up to take care of it and she would report it to...blah blah blah....... I sat them out side the door, we opened the window to "air" out the room and left to grab some dinner. Got back and the smelly trash cans were still sitting in the hallway and the smell in the room was still awful. We had no other options so stayed the night but left at 6 the next morning. And the trash cans were still sitting full in the hall way!!!! In addition to that, the outside security doors were broken and anyone one could just walk in and have access to the hallways. STAY AWAY! read more

We drove 10hrs overnight, with 3 babys, to arrive at 5am to find no employee. We rang the bell multiple times, called the hotel multiple times. There was a guy asleep on the couch so after about 10mins we figured he was the employee, after trying to wake him up a few times. He finally woke up, stated he was the employee and was very confused. We had previously checked in with Ashley who was very prompt and helpful. So we knew the room # and just needed the keys. We received 2 keys in which did not work. Hauling the baby's back to the front. We asked for a new key, which we were argued about and blamed for our keys not working. Mind you we had literally just received them. Highly disappointed and again CAN NOT believe the employee is being paid to be sprawled out, sleeping on the couch. read more

My husband and I asked if we could stay in the RV lot which was totally empty and we have done before several times, the rude woman looked at me and said we only allow truckers to stay there. I asked if I could pay a fee to stay and she stumbled across her words and shrugged her shoulders. I said if you can allow truckers why can't I stay too???? She became angry like she was on drugs and said I couldn't stay there, I wonder if she was racist?? I told her I would let everyone know how rude and rediculous she was being on a Yelp and on a Google review. This place had three RVs parked on the car hotel lot but she decided I could not stay. She can't pick and chose nor make up what rules suits her. She is unprofessional and rediculous. Do not stay at this horrible hotel with this nasty hotel clerk. read more

See all

Place needs renovations a bit run down bottom sheet on bed kept coming off during the night long black hair all over room painters painting Fumes were very bad !! read more

Got a reservation for two rooms and paid in advance around noon. After driving for 7 or so hours arrived to be told our rooms were gone and all that was left were pet friendly rooms (we did not bring a pet). We run to the store to get some Benadryl and go for it. Get into the room to find a wet spot at foot of bed, some sort of fungus growing on our blinds and a smudge on a chair that look an awful like blood. Complained to a nice man at front desk but honestly they have a customer service policy of "no way in hell are you getting a refund, discount, or a free room in the future." I think they bank on one and done guests. If you are foolish enough to stay here they don't really care if you ever come back. I mean we paid $159 per room to get bumped to a place were people can bring their dogs or cats into without a bat of an eye from them. I gave it a two because the beds were comfortable. I did bring up all the gross things in the room and the man was nice enough to "make a note." read more

Comfort Inn Las Vegas New Mexico - Blood or some substance on chair. - Hotels Near Me - Las Vegas, New Mexico

See all

Dude was rude we made reservations and he said oh I forgot and lefted us high and dry wouldn't recommend this place for nobody dude was really un professional don't go it has bug bugs read more

Worst customer service ever! Stayed for work for a month. rude staff and antiquated computer system. not one person behind the counter knows how to actually print a folio/receipt. The cleaning crew were polite and kind. the Staff at the front desk made my friend cry when she was just trying to get a clean towel after requesting room service 3 days in a row with no service. The food was so inconsistent. some days they would have fresh fruit in the back room and never put it out for paying guests. most days had rotten fruit in the bowls. Terrible place. overcharged my coworkers 2500 to 3000 dollars. So filthy in the rooms thick coat of dust and cobwebs behind the TV/ dresser and the bed. Never stayed in a place that bad. The Management should be ashamed read more

Had the displeasure of staying at this hotel for one night. Luckily, it wasn't anymore than that. Unfortunately due to the wildfires in the area this hotel was the only one with a room left for us. There were stains on the sheets, hair on the bathroom floor, and literally mini m and ms on the carpet. The price you pay for this place $230 a night is absurd because I don't know what they do with that money; they certainly don't renovate the facility with it. read more

Comfort Inn Las Vegas New Mexico - Hotels Near Me - Las Vegas, New Mexico

We decided to go with the breakfast at the hotel to save time and get on the road faster. The time for breakfast was 6 - 9 a.m. At 6:30 a.m. the only thing left was yogurt - there wasn't even any coffee. There wasn't anyone cleaning up or replenishing the food. Our room was supposed to be handicapped accessible. The toilet was so low it was difficult to get up from and there was no grab bar accessible while using the toilet. Also, the way the door was situated if you closed the bathroom door and sat on the toilet, the door couldn't be opened if you needed assistance. There was mold in the bathroom, and there wasn't a shower head on a hose, so if you used the bath chair you had no choice about getting your hair wet. read more

Rooms need work. Very basic. Bathroom tub and tiles in bad shape. Television has no guide to find what few channels they have.

Best hotel in Las Vegas, front desk was very help ful. Let me stay in the back. The owners wife was super friendly and was cery helpful in the hotel room when I called for her. Very great hotel. Will stay again. read more

Pros: For starters the lady at the front desk checking in & out was super nice. When we checked in, we ended up talking to her for a little because she was pretty friendly. The breakfast was pretty good. Waffles, sausage, yogurt, cereal. The usual at a hotel. No complaints. Cons: This hotel is pretty gross as all the other ratings say. I really hope the manager takes this into account before people stop going there. The room we checked into was super gross smelling. There was dog hair in our bed. So clearly the sheets were never washed. There was stains all over the room. I think the bathroom was OK. The towels for showering were still wet.. Not sure if they were just never washed or they were not dried long enough?? Either way. I don't understand why anyone would not know folding them that they're still soaked. For staying one night, this place is OK. If I had to stay longer, I would've lost my mind. Lol. read more

This is the worst hotel I have ever stayed in in my life and I have traveled the world and that is saying something. When we checked in there was no elevator we went into our room and there was mold up and down the walls the ceiling looked like it was going to cave-in and the carpet was stained and sticky you couldn't even take your shoes off to top it off the toilet did not flush and someone had Peed in the toilet before we got there and left it there. The sheets were dirty black and all of the bedspreads were terribly stained with food stains and they had not been washed. To top it off the door did not lock so random strange people could walk in at any time! This truly is a drug and crack hotel, very unsafe and EXTREMELY EXTREMELY dirty! They also charged me $100 a night for that dump. Do not stay there! read more

The most unprofessional staff I've ever witnessed in all of my years. At 8 o'clock this morning they were beating on my door asking me to check out. Then I came back at 9:30 again knocking on the door. I went to bed at 1 AM and got woke up at eight Buy a maid knocking on the door. If you're in Las Vegas New Mexico avoid the comfort inn at all cost they're rude and unprofessional read more

So Soham and Christina were very accommodating and helpful. I forgot my comb and shaving cream and she hooked me up. The woman at the free breakfast was congenial and charming. They had Tesla supercharging stations so that was a huge bonus. I got a first responder discount as well. read more

I love the hotel here nice room come safe room for kids with summer poollove it from Javier blea

Very courteous service, nice clean quiet room. Stopped here after a monsoon and all the others showed as booked. This will be my first choice anyway. read more

Clean, modern, quiet. Didn't hear anyone last night -- pretty much the best thing when you're trying to sleep. Light fixtures are modern instant on LED; complementary breakfast was better than most hotel breakfasts. Sometimes, you get what you pay for. Tesla Supercharger out front. read more

Comfort Inn Las Vegas New Mexico - Hotels Near Me - Las Vegas, New Mexico

See all

Well.... bed and room was just ok...the toilet ran all nite long. Shower didn't get that hot. This was the only hotel with a room available...it's graduation weekend. ..ughhh. Can't wait to get to our 5 star hotel in Santa Fe. You get what you pay for....we will plan ahead next time. The girls at the front desk very nice and friendly. read more

Comfort Inn Las Vegas New Mexico - Small microwave and coffee in room. Nice. Also small frig for e ad term etc.... - Hotels Near Me - Las Vegas, New Mexico

There's nothing wrong with the Las Vegas Comfort Inn, but it was definitely a budget place. Everything seemed a bit dated, as if it was overdue for a remodel. It was reasonably clean with no obvious flaws, other than the extremely small bath countertop (not much bigger than the sink) that forced us to set toiletries on the floor under the sink. read more

While we were charging our Tesla, the owner came out to invite us in for coffee and fruit, stretch our legs and enjoy the lobby and facilities. Very friendly and welcoming. read more

This hotel is a disgrace! It's disgusting! There are stains on everything and the hallways are littered with trash. It's pet friendly and my first room stunk of dog urine. Yes, first room. I opened the window and crank the heat because I couldn't stand the smell but it was freezing out. Then the heater would not turn off! I asked to change rooms and they gave me one that was never even cleaned: No sheets on the beds, trash all over. So I asked for yet another room. Third rooms a charm. Well it seemed ok at first but then when I washed my hands the sink stopper was permanently stuck down so it would not drain at all. I wasn't going go ask for FOURTH room. I grabbed my things, put my key cards on the counter and left. Never in my life have I walked out of a paid hotel room. It's not ok that I lost my money, but at that point I just needed out of there. They should be embarrassed. And they've forever ruined the name Comfort Inn for me. read more

Comfort Inn Las Vegas New Mexico - There was a lot more trash strewn about the hallways than this - Hotels Near Me - Las Vegas, New Mexico

See all

Don't do it! Do NOT stay in one of the pet friendly rooms. Our room smelled like gallons of dog pee had been sprayed on the carpet. Seriously. Owner needs to use pet deposits to replace carpet. Just because we are traveling with pets doesn't mean we should have to be exposed to the noxious odors of pets who came before us. On a positive note... Staff was friendly. read more

Arrived late at night and they had the only rooms left in town. Front desk was friendly and efficient. Room is clean. Our bed was comfortable. Property seems well maintained. I-25 out our window but could barely hear any noise. Good traveler stopover read more

Front desk was very pleasant, helpful and funny. Lobby was beautiful! Room was nice. Looked remodelled. Poor painting and area where new wall lamps are. Turned on shower, big gob of hair washed away from drain. :/ Also noticed pillow card was dirty. (I check well as I was once a lead housekeeper) Tried to call after leaving hotel (830am) for forgotten item. No answer, rang a dozen times! No cordless for front desk?? Really great breakfast! read more