Was told delivery on last monday, I had to call good thing because I was not going to get a delivery. Supposed to be delivered today and they have not shown up in the window frame promised. Received a call after the promised time and came up with a crazy unbelievable story of why they can't deliver today. Unbelievable!!!!! read more

This location has been one of my family's favorite stores for many years. They have a wide selection of furnitures from bed frames, drawers, and couches. I came here for a couch and I had a budget ready. Thankfully this store allows negotiating, because the couch I wanted was WAY OVER the price that I was looking for. The couch I saw was $2600 - Ashley Tisdale 6 piece sectional with 2 recliner , 1 love seat. My budget was $1900, since the couch I bought from Costco didn't work out, and thankfully they allowed me to return it... The owner of the store made a deal with me, and bought the price down to $2000 and free delivery if you lived in San Leandro area. The only downside about this is that 1) no returns 2) measurements must be accurate, so you know if it'll fit in your living space 3) cash for a better discounted price I'm glad I was able to purchase my forever couch :) During the deliver, the kind men brought it in and pieced it together ! Very convenient! read more

Great selection and customer service. If they don't have what you're looking for in store, they have catalogs of items they can order for you. I am in love with my new bedroom furniture that I ordered from one of their catalog. It took some time for it to arrive, but it was worth the wait. read more

I'm extremely disappointed with the service we received from this furniture store. My mom purchased two box springs on April 3rd and scheduled delivery for two weeks later. After not hearing anything, we called to confirm and were told delivery would be on April 25th. My mom waited all day no one showed up and there was no communication. On April 27th, we went into the store and spoke with an older gentleman who apologized and said the black box springs were out of stock, which is why delivery didn't happen. He promised they would be delivered that same evening. After waiting all evening, the delivery finally arrived close to 9 PM but they only brought ONE box spring, even though we purchased two. The next day (April 28th), I called and was told the missing box spring would be delivered that evening. Again, my mom waited all day and no delivery and no call. On April 29th, I called again and was told it would be delivered that evening between 6:30-8:00 PM. Once again, no delivery and no communication. On April 30th, my son called to follow up yet again, explaining how many days my mom had wasted waiting. We were then told it would be delivered that day but that someone needed to be there to help the delivery driver because he is elderly and couldn't carry the box spring on his own. This was extremely frustrating. My mom is also elderly and specifically paid for delivery service so she wouldn't have to deal with situations like this or find someone to help. The delivery was finally completed on April 30th, but the entire experience was unacceptable. The lack of communication, repeated missed deliveries, and unreasonable expectations placed on the customer made this a very frustrating and exhausting process. I would not recommend this store based on our experience. read more

The service was great as always the selection there were so many different types of furniture colors styles and the value was a good deal. I also got a massage chair amazing Sam is awesome. He's been around for many many years. I would suggest you check them out he has different catalogs order different items that you like that you want any and the style is different. He just has a completely different style. You can get leather vinyl whatever Soft plush furniture you just go see Sam if you haven't already been down there San leandro Comfort Living read more

Comfort Living - Massage chair yesssssssss indeed I love it. I love it. I love it. I love it. - Furniture Stores Near Me - San Leandro, California

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Dont buy here me and my family bought a sofa here and after 2 months reclining not working i called multiple times they always said someone gonna go or they will call me but they never did and they blocked my phone number too over price for the quality not worth it i spoke to peter if there is problem with the stuff they never fix it in just 2 months horrible I WILL NEVER BUY HERE AGAIN I WISH I CAN GIVE NEGATIVE 10 STARS read more

The store has alot of nice furniture. Good prices. Staff was very pleasant and helpful - welcoming you when you come into the store. My wife and I purchased a cabinet/dresser. We paid for it and were promised a delivery in four days. On the day of delivery I called the store about 12:15 p.m. for an ETA of our furniture. I was told Delivery was scheduled between 5 - 7 p.m. We only live about 10 minutes away, so I thought it would'nt be a problem. At 6:50 p.m. I called the store again inquiring about my delivery. I was told that the drivers were running way behind but they would be there. At 9:00p.m. My wife and I gave up on receiving our furniture. We received no call indicating they would'nt be delivering today/tonight, or what next plan of action is. This is not good customer service. There seems to be a lack of communication between drivers and store owners. There should not be, although store hospitality is EXCELLENT I have to say, the "No" delivery and the "No" call leaves a bitter taste in my mouth. My wife and I will be relocating soon and we were planning on purchasing furniture in this store to take with us but we will do no more business with this store. I dont feel I'm being valued as a customer. Its all about the relationship you develop. In the end is all about the Customer and tbe experience you give them. read more

I work for Roots Community Health Center, in Mental Health . One of the many things that we do there is help our Clients get Housed and then we help them furnish there places, And from the first day I walked into Comfort living they went over and beyond to service our clients, there whole staff was really helpful, let's just say most of our clients comes from homeless or formerly incarcerated. So with that being said the joy that they got from comfort living knowing that their place was going to be furnished with good Quality furniture. Made me Love what I do even more! It's hard to find good customer service these days! I'm forever grateful for Loni and her whole Staff!! So if your ever in need of some New ,Good ,Quality furniture, stop by Comfort Living Furniture you won't be disappointed. Kim read more

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If I can give it a negative 100, I would. This place is a scam. I've purchased a dining table a year ago, and the table that Ive purchased was never delivered. They delivered the wrong table and promised to deliver my actual table. I've been contacting this company and also came into the store. They have always said it is out of stock or we will deliver it next week. I am asking for my money back or the table that I've actually paid for. Now they are saying that they can not help me. They are scammers. Please do not purchase anything here. I will most definitely see them in court. read more

i bought couches from here which I do not recommend they said 1 to 2 weeks and it came in 3 weeks in their delivery people were too lazy and they act like they couldn't bring it up the stairs and when I told him to take the packages off it were like no no we can't do that and they wouldn't give me my money back So I don't recommend coming here read more

My family needed a sofa and a few sofa chairs for our living room. I had always driven by this spot since it's on the way to the nearby gym and decided to walk in. We came across a sofa and a pair of chairs that suited our needs. Lani was very helpful and nice. Everything was delivered without a problem. read more

I was shopping around for a power recliner and found this set I kept looking after i found this one looking for a better deal because i really liked this one but no deal was better and Lonnie was great I will be back in a week or so for more furniture thankd read more

Comfort Living - Power recliner - Furniture Stores Near Me - San Leandro, California

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If I can give it zero stars I would. I went couch shopping in mid-December and happened to come upon this store. The staff was nice, greeted me, and offered their help. I was going to move into my new place in January so I wanted to go early couch shopping. Lani helped us and seemed like a really genuine person. Little did I know, I was being subtly scammed. The couch I wanted happened to be in her stock and she informed me that the couch was ready to be picked up. I wanted to pick up the couch when I was ready to move in so I gave her more than a month in advance just to make it easier for her since I know of the low inventory because of the issues with the containers stuck at the ports. She gave me an unbelievable price on the couch and it was not an offer I can refuse. I really wanted to work with her so I gave her the benefit of the doubt feeling like she will take care of her customers because of all the good reviews I've seen. Anyways, I scheduled a time and date to pick up the couch and everything seem to be going really smoothly. Unfortunately, it did not go well at all. The day came and I called her to see whether the couch was ready. I did not get a response until the next day and what I heard was not what I wanted to hear at all. There was water damage on the couch and it looks like the vendor does not want to release the couch to the customer due to the potential dangers of mold and mildew. I called her to see if she can send me a picture but she was reluctant to do so since it was at the warehouse. I wanted to just pick up any other pieces that weren't damaged but she said they were all damaged. I was willing to wait for another month to see if she can really help me out with my wishes but the whole time I was really trying, she kept pushing the refund back to me. I shopped around Sacramento instead, since that was where I moved to see if anyone can help me with the same couch and similar pricing. Luckily, I was able to visit another furniture store and he told me the truth about the furniture business. I didn't tell him anything except that I was getting this couch for a good deal. He looked up the couch I wanted and told me not to believe what I heard from Comfort Living since the couch I wanted was actually more than 2x the price of what Lani wanted to give it to me for. He said right now the inventory is really low and the majority of everything is out of stock. He also told me that what suspicious furniture stores are doing is that they will promise a delivery date for a piece of furniture after giving you a ridiculous price. Take your deposit. When that date nears they don't deliver because there was some kind of "damage" that was done or something out of their control happened. Funny...because that's exactly what happened to me. He also told me the reason for this is because that's how furniture stores obtain interest-free money that they can just refund when the time comes. Imagine moving into a new place and one of your biggest furniture purchases ended up falling through. Everything you have planned became a headache for you because now you're stuck looking for one of the main pieces of your living room, instead of having to spend the time more productively, especially if you already planned this ahead of time. I went straight to Lani and asked for my deposit refund and was able to get the same couch from another place in Sacramento and they actually delivered it. I paid more for it but it was definitely worth it because this time I have it in my living room and it took them less than 2 weeks to do it. One piece of advice I have for anyone shopping for furniture is that if the piece you want isn't on the showroom floor or if you can't physically see or touch it. Proceed with caution. read more

Comfort Living - Furniture Stores Near Me - San Leandro, California

Great service great quality! My family have been buying our furnitures from the owner for years so I know there is good quality in every furniture . My go to furniture store for years to come! read more

Daniel was extremely helpful. He helped us pick everything from our bed, to sofas, and even a dining table. Overall great service and not pushy at all! read more

This store is so nice and clean! I also like that the sales people here are not pushy at all. I hate when sales people are breathing down my neck while shopping. The sales people here leave me alone and when I needed help they were super nice and helpful and didn't try to upsell me anything! They just wanted to make sure I got exactly what I wanted. The delivery went super smoothly and I am in love with my new furniture! I would definitely come back here again in the future! What a great find! It's in an area with a lot of other furniture stores but I didn't like any of the furniture in the others stores and the sales people in other stores weren't very nice or helpful, so I'm so glad I finally found this one. Definitely is gonna be my go to furniture store from now on. read more

We have been shopping at comfort living furniture for the past couple of years. They have great selections of furniture at really good prices. We were looking for for a couple of items that were not on the showroom and they were able to find them in the catalog and ordered for us. We definitely would come back for future purchases. read more

I needed a couch and tv stand for my new place and the staff was extremely helpful in finding one within my budget. They were patient and weren't pushy. They delivered my couch and tv stand within the agreed upon time frame. I would definitely come back for my furniture needs. read more

We decided to go with this place to buy our sectional couch because of their offer of a lifetime warranty. After a week of barely using the couch, the cushion on the chaisse is already sagging. We contacted Daniel right away and he said that he will contact the manufacturer and send the replacement. It's been about 8 months of going and back forth with him and still no replacement! read more

I was looking for a couch and mentioned it to my friend. She took me to comfort living and introduced me to Lonnie. I sat on a sectional / custom made in November . I mentioned to Lonnie I needed this couch prior to my surgery in January and she made it happen for me. It was delivered Christmas week. It's the best Christmas gift I've ever had. Thank you so much Lonnie for making this happen for me. I love my couch, Kim Nagengast read more

I purchased a coffee table, two side tables, a tv stand, and a nigjt stand, Lonnie is wonderful to work with. She will work with you and meet your needs. I live my new furniture. Thank you read more

My wife and I went in to the store in search of a dining room table. We saw one we liked, but the table was too high. Lani was very helpful and let us now that other table height options were available. We bought our table that same day (at a great price) and had it delivered and assembled within a week! Highly recommended! There are plenty of more options than what's displayed in the store. read more

Comfort Living - Furniture Stores Near Me - San Leandro, California

I came here looking for a futon. There's so many furniture Stores in the area That I was a bit confused and overwhelmed at first, but I'm really glad I ended up here. They had a couple futon floor models but when I didn't find the particular color I wanted, the staff were really great with showing me alternative options from their catalog. I believe it was Lani that helped me and she was super patient and nice (lol I'm really indecisive). Anyways, I was able to find the perfect size futon and color for my small apartment and got that ordered. I opted for pick up and everything was ready in about 2 weeks. I had a great experience and will definitely be back for any future furniture needs. read more

WORST Customer Service - I purchased 6 seater dining table set from Comfort Living in Hayward on December 10th 2022. Lani is the sales person who sold dining table set to me. They came to my house a week later as promised to deliver the dining table. Glass top of the dining table has many scratches. I didn't purchase floor model or one with scratches. These guys said they will replace the glass top and left the house. Then after multiple calls to their showroom, They sent new glass top to my house and after coming to my house, They realized it was for different model. These people were so inefficient and cannot even look at invoice details for the correct model and replace the faulty item they delivered initially. I am still waiting for them to replace the glass top. Whenever I call them to check about status, They don't even give tentative date on when they can deliver the replacement. They keep saying they will call back when the replacement arrives at the showroom and never give the update. When I asked for refund, they even denied refund for this faulty item. I got cheated by these people. Please stay away from this place. read more

when I buy a stuff the lady lani was very nice. when I pay full amount they still not delivered my full furniture, not even answering my phone. She is very smart , it's more than 3 months am still waiting for my furniture. Never pay full amount before delivery. read more

I came by this store just to look around and ended up leaving with a new couch and loveseat and a new bed as well. The quality of the products and the great customer service mad it easy to make these purchases. I am very happy with the whole experience and would recommend Comfort Living to all! read more

The worst experience ever. Long delivery time, bad customer service, dishonesty, ... Don't recommend. I wish I can give zero star.

Excellent service, value and products! 5 star for sure! This is the second trip we have made to comfort living and walked away happy both times. We got a couch, recliner and table for our house and recently come back for bed sets and mattresses for the kids rooms. We worked with Lani who was very knowledgeable and easy to work with. If it wasn't in the store she had many options in her books to purchase from. We have let my friends and family know about this great find and will continue to come back to this store. Highly recommend read more

My friend had referred me to Comfort Living Furniture store in San Leandro and indeed i had a great experience purchasing a sofa sets and a king size mattress. They had a variety of styles at a low price and also worked out deals when buying multiple items. I'm very happy with the service provided. Overall, highly recommended with excellent customer, friendly, professional service and fast deliveries! read more

My whole family shop at this store. They always very nice and courteous. Excellent prices and deliver on time. They also have catalogs to order from if you cannot find what you are looking for in their showroom. read more