I came in store by myself and I didn't receive much help until I was literally walking out, I found a beautiful modular reclining sectional with usb ports and I love it!!! I didn't buy it in store I went home and ordered it online with the 5 year warranty and delivery all with the help of MYSELF. Living spaces is huge but the fact I wondered around for 25-30 minutes before someone asked if I needed anything was odd but I love my sofa so it's G I guess. - Happy Yelping read more

We bought the KYNDALL II Grey Twin/Twin Trundle Upholstered Bunk Bed in December 2024, and the top bunk recently collapsed completely onto the bottom bunk under normal use. This bed was barely used. No jumping, no misuse -- just normal use. A bunk bed should not structurally fail like this after just over a year. This is not wear and tear, it's a serious defect. The most concerning part is the safety risk. If my child had been on the bottom bunk at the time, this could have caused a serious injury. What's even more frustrating is that Living Spaces refused to help because we are just a few months outside of the one-year warranty. Hiding behind a warranty when a children's bed collapses like this is unacceptable. This is not just poor quality, it's dangerous. And the lack of accountability makes it worse. I would not trust this product or this company. read more

I went to Living Spaces to look for a new sofa and coffee table. I was browsing online but need to touch/test/feel the items before buying. They have great selections of furniture in the store (from traditional to modern contemporary style). One thing I really like about this place was none of the sales person approached like sharks if you know what I mean. They let you shop in peace and I appreciate it. The sales person were there and available to answer any questions customer have. The sofa with chaise and coffee table were good quality and in my budget and affordable. I spent some time in the store looking for the perfect sofa and coffee table for my place. I purchased the sofa and coffee table online and they were delivered the next day. Wow!!! How cool is that? Fast delivery with friendly delivery guys. They texted/emailed the details and arrived on time. I paid for full delivery which includes set up and packaging removal. My first purchase from Living Spaces and certainly not the last time. Definitely will buy from Living Spaces again! read more

Living Spaces - Bonaterra II Sofa with reversible chaise in Sand. Lakeland coffee table in Brown. Rug not included. - Furniture Stores Near Me - San Leandro, California

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Terrible experience, as Living Space does not stand behind their shoddy furniture. We had had our couch for two days and it started pilling even though we had hardly even used it. But the store refused to honor their warranty, saying that it was our fault. We had even bought their extended warranty and they still wouldn't help us. There are so many better furniture options. Spend your money at a store that sells better quality and has some semblance of integrity. read more

I need to update my review to further warn future customers/victims. The company responded (as you can see) to my review and provided an email address to contact for further assistance. This LOOKS responsive and is designed to create the illusion that the company is being responsive. But it's all a front. That email address they provided is exactly the same one I used to file my original claim, which caused them to give me the runaround and ultimately resulted in me posting a negative review. So they are NOT being responsive. BUYER BEWARE!!! We wasted a ton of money on damaged furniture, and even after paying top dollar for their cadillac warranty, they didn't honor it!! read more

A somewhat overwhelming warehouse with all types of furniture (couches, beds, dining room tables, rugs, etc). They also have delivery, so need to rent a truck. One thing to note is the warehouse is giant and so it has a tendency to make all the couches look small (when they are not). They have different price points - a "fancier" side, as an example. A lot of the couches are customizable including A LOT of Options for fabric choices. read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

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If you are in the market for new furniture, please DO NOT buy from Living Spaces they, will lie and cheat and leave you for over a month with no furniture and no communication. I placed my order 21 days ago supposed to be delivered Friday and expected me to wait until mid June for delivery. Do better! You lost a customer on the first try. $4,000 worth of furniture. Horrible service and even worse business ethics. read more

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Great selections, staffs are very friendly and helpful. Jocelyne and Malik assisted me at store and now I am loving my new bed and mattress! Delivery team were amazing too! 2 men were very efficient and very tu fast at assembling the bed! I definitely recommend shop here and get delivered by them!! read more

Living Spaces - Cloud bed and purple mattress - Furniture Stores Near Me - San Leandro, California

Their inventory is both massive and attractive, besides being competitively priced. However, the reason I will never buy from them again is their disgraceful customer service. They use a third party for deliveries but everyone at Living Spaces is just anxious to pass the buck, using this as an excuse. Their online support is buggy and inefficient and their humans are, if anything, worse. Finally, their "white glove delivery" service is actually just a "dump and run" service! I would definitely not recommend buying from them. read more

Terrible experience with Living Spaces. In my opinion, their business practices feel dishonest and misleading. They told me one price in the store, but when I bought and used monthly payments, I was charged more than what was explained. It felt deceptive. Their customer service was awful, no one took responsibility, and getting help was a nightmare. I left feeling misled and taken advantage of. I would never shop here again and would not recommend this store to anyone. FRAUD, FRAUD, Fraud!! read more

Came to here to review two single recliners. Mr. Ocean assisted us in our search, carefully provided details that saved us monetarily as well as complimentary delivery. He also gave us a resource to remove existing furniture prior to their delivery. Visited another furniture business to do some comparisons. Living Spaces (LS) contacted us twice to give details on when our merchandise would be at our doorstep. We had purchased items from LS previously and was very satisfied. All in all, everything worked out well with the pickup of old furniture and delivery of our two new pieces. read more

Terrible quality furniture. Even worse customer service. I bought a sectional recliner from them for around $3000. The furniture seems nice on first look but 9 days into ownership the recliner failed and they put me through a very bureaucratic and lengthy repair process rather than that just sending me a replacement. Their customer service is very poor too with 30 minute waits between responses on their chat service. I tried to cancel an order that had not shipped yet and they refused claiming I had to wait for it to be delivered and then return it at my own expense. Also the bedside cabinets I ordered are also 9 days old and are already showing signs of wear. Avoid at all costs. read more

I purchased from living spaces a mattress that was manufactured in 2018 along with some other furniture back at that time. About one week ago I did some spring cleaning and carpet shampooed the headboard, mattress and rug next to it using my extender wand. Hours later when I got home from work the bed was still wet so as I was feeling the headboard that was also wet I noticed that underneath the mattress there was a zipper. I thought it would be quicker to throw the cover into the washer and dryer. You see a zipper, there's no warning on the label so you take it off. As I was putting the mattress cover in the dryer I noticed there was cotton batting, which made me concerned because I thought maybe it would shrink and not fit back on the foam. Suddenly online as I'm reading there are constant warnings from people like me not to take the cover off because of fiberglass contamination. Sure enough when I turn the lights off there's fiberglass all over the sides of the foam sticking out like little knives all over my rug, all over the baseboard, all over the floor and fiberglass dust in the air. I will have spent approximately $10,000 once this is all finished. My insurance won't take the claim because it's called contamination. The manufacturer of the foam because they didn't put the fiberglass sock on also will not take responsibility. I called the living spaces customer service after speaking to somebody in person at the shop. and essentially they told me we did not tell you to take off the cover and I said yeah, but you also didn't tell me not to anywhere. They won't help. This is a real issue that isn't warned about widely unless you do research. I also had to replace my dryer because when I opened the door from my insurance agent to get pictures of the tags, there was fiberglass soaked on the interior. The door, on the seals everywhere! I've ordered a new dryer, a new frame, a new nontoxic mattress. We will need to buy all new bedding. The only thing I think I'm gonna be able to save are my clothes because the closet door was closed for the most part except for a crack on either side which I did see fiberglass on some of the clothes but there's no way I can throw away all my clothes and because my drawers were closed the stuff in the drawers are OK. This is also very psychologically taxing because we've had to stay in the guest bedroom while this is going on and I go in every day in the dark with a flashlight and walk around the room I've cleaned and cleaned and cleaned after having an emergency service come out and remove all the stuff and clean by the way that was $3000. Somebody needs to take responsibility that they're doing these kind of things. It's absolutely a nightmare and I wouldn't wish it on my worst enemy. I still have fear about the blinds because I believe that it's settled in the blinds and I'm fearful that when I turn my fan on in the summer, it's going to stir up things that may have gotten into the cracks. After the professional team has come by and Stanley Steemer comes out for $1000 and cleans out my air vent and my dryer vent. I'm still gonna continue to wipe the walls down with wet towels until the new furniture comes and slowly try to mentally get myself back into that room because honestly, I'm afraid to go into the room. read more

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The largely negative reviews made us skeptical about our visit, but we wanted to give it a shot regardless. I have to say, the experience from start to finish was excellent. We were immediately greeted by Melissa, the store manager. We explained our goals for the visit and she paired us with am extremely knowledgeable salesman, Greg. Greg was excellent - kind, patient, knowledgeable, not sales-y. We originally planned to *just look.". After almost 2 hours, we left with furniture we are very excited to receive. I obviously can't speak to delivery, assembly, etc., but I did want to post about the in-store experience because the service (and selection) was very positive. read more

I would never buy a couch from living Spaces or recommend anyone to buy a couch from living spaces. I spent over $3500 on the couch and within the first few months, the fabric began piling like crazy. The complete texture of the fabric has changed dramatically and it's so uncomfortable to sit on. Feathers poking out, lumpy cushions. I'm honestly heartbroken over this. :/ read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

Zero star, the store manager was rude to me and the sales person was deceptive and lied to me about the return policy, he seduced me to buy the bug and inform me the flexible return policy for 30 days, when I returned it on the 8th day, they told me it is out of return windows, called customer service, was told 'bugger off' & 'bad luck', this company is a SCAM, they treated their customer like a piece of shit. read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

Poorly made furniture that claims the warranty will cover up to 5 years, but the warranty changes their terms to they don't have to replace faulty, broken, chipped or mechanically flawed pieces. I won't be buying from them again. read more

My issues post purchase: The only delivery day offered to the area of my home only occurs one day of the week (Thursday) without choice of morning or afternoon delivery. I was not aware of this at the time of purchase. I was told this at scheduling. I had to schedule after purchase because the closing of our home was pending. I had originally scheduled and requested a late delivery time but a day prior to delivery I was given a morning delivery time. I had to reschedule the original delivery date because of a conflict with morning delivery. I rescheduled to the following Thursday with a rescheduling fee ($108). I thought about cancelling this purchase but was told there would be a 25% restocking fee. This fee on a purchase of over 6g that would have been over $1500. I decided to go ahead with the delivery paying the rescheduling fee. The delivery team arrived and did not communicate on how sectional was to be set up and attempted to place it blocking a sliding door. When wife asked to move the sectional there was eye rolling and frustration coming from the delivery team. Not professional! If this was based upon attitude I would have given this rating a 1 but since they did fix it I gave it a higher rating. Over all ratings could have been higher if there was better communication and customer service after the purchase of the product. The store salesman was helpful! At the end because of post purchase experience I can only describe It feeling like buying a used car from a shady dealer and left with buyers remorse. I will reevaluate further purchases in the future if I can ever get this sour taste out of my mouth from this experience. read more

Pierce Espresso California King Wood Panel bed DO NOT BUY THIS BED! TERRIBLE CUSTOMER SERVICE If I could rate this 0 stars!!! False advertisement at the store they showed us a mattress that fit the bed. We ordered a California King and was told that it fit with this frame. When we received it there was a 8 inch gap and you can see the bed frame panels. We called to complain and they were so rude and said we get what we ordered. They told us to push the mattress to the middle and that the sheets would hide the space. But a sheet cannot hide 8 inches of a gap even with 100 sheets on. We went to the store and they couldn't help either and we were even told they had no notes regarding our phone calls. They told us we could order another bed-frame but we will be charged a 10% restocking fee. Do not buy this bed frame the mattress does not fit!!! read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

I wouldn't recommend special orders. I chose this store because I wanted to buy from an in-person furniture store, but I should have just bought some online furniture. I ordered a sofa + ottoman set as a special order (no returns) based on the store's spec sheet. The ottoman that was delivered didn't match the listed dimensions. After multiple calls and an in-store visit, they acknowledged the dimensions were wrong and arranged an exchange. The replacement ottoman was the same size. I later learned the ottoman size on the spec sheet didn't exist. I asked for a full refund since the sofa and ottoman were purchased as a set and I wouldn't have bought the sofa alone. After repeated follow-ups and delays, I stopped pursuing a full return. The ottoman was eventually refunded, but overall it was a frustrating and time-consuming experience. In the end, I'm left with a sofa I would not have purchased if the store had provided accurate specs. read more

We went in today and worked with Quentin and it was such an amazing experience! He was super patient, relatable, funny and realistic. I couldn't make up my mind at all and he smiled and cracked jokes with us. Honestly such a comfortable experience, I would hang out there all day just for Quentin! Super knowledgeable and gave me some great tips to figure out what I want. Thanks for hanging with us and making the trip in such a blast! read more

The furniture at living Spaces is beautiful as soon as you walk in your greeted, then they send you to an associate that shows you around the store to help you find what you are looking for in your price range. The customer service at living spaces is great. I would highly recommend this place! read more

Reasonable customer service on site, furniture displayed on one spacious floor, furniture seems basic, not too fancy or high-end. Great place for every day furniture. Don't expect accurate information or a return call from any of their locations. Poor follow-up. read more

Pros: 1. They do not work on commission. 2. Ask for TOM - HE IS AMAZING and accommodating! 3. Selection is vast! 4. We were in and out in 40 min with everything we were looking for. Cons: NONE Tips: They have a coffee bar in 5he back for customers! read more

Nice stuff. Very pricey and no clearance items. Nice couches but not sure if it's worth the price tag.

Not sure about the bad reviews here - this place was great. We're looking for a good recliner and we spent so much time here when we left I was a little seasick from trying to many recliners. Tremendous selection of furniture in this store. Why anyone would go to Ikea at this point when this place exists is a mystery. Wonderful store. We did get every sales person in the store come up to us and say "hi" and we made it clear we didn't want any sales pitch, they walked away, although the one guy said hi to me three times. I will say a couple other stores chased us away because of pushy salesmen, we didn't see this here. We're looking at a couple other places but will come back and if we buy here, I'll update my review. read more

Came to buy a sofa. The salesperson's name was Ocean. He took really good care of us. He gave us knowledge, service, and was very attentive. If compared to other salespeople and other stores we've been to who only wanted to close sales, Ocean can't be compared at all. In terms of price, it's satisfactory. As for after-sales service, I don't know if it'll be good or not. It will take time. But let's hope it's as good as when we bought it. Right now, my wife and I are read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

This review is about their online shopping experience and customer service support line and not directly targeted to this specific store. We purchased a dining room set from Living Spaces, which included a table and eight chairs. Upon delivery, I immediately noticed that one side of the table was not aligning correctly. We contacted customer service right away, and they sent a technician a few days later to assess the issue. It was determined that a replacement part was needed to fix the defect. Shortly after, we were informed that the part was unavailable, and the table model was out of stock for an exchange. The company offered three options: (A) exchange for a different model, (B) keep the defective table for a 15% discount, or (C) return the entire set. After discussing it with my husband, we decided to return the entire set, as we didn't find another table we liked and didn't feel a 15% discount was worth keeping a defective product. Customer service assured us we would receive a full refund. However, when the refund was processed, we were shorted. Upon calling to clarify, we were then informed that the delivery fee was non-refundable. I questioned why we should be responsible for a delivery fee on a defective item that should never have been delivered in the first place. Their response was that since the delivery service was completed, we had to pay for it--regardless of the defective product. When I asked if their team inspects items before delivery, I was told that three people check each product. Clearly, they failed to do their job. I am extremely disappointed with Living Spaces, not just because they refused to refund the delivery fee for a defective item, but because their quality control and customer service failed at every step. I will never purchase from them again. If you're considering buying a dining set from Living Spaces, I highly recommend looking elsewhere. Save your money and shop with a company that values quality and customer satisfaction. read more

Almas is amazing! She helped us with everything we needed, on the showroom floor, and went above and beyond. Great experience.

Bought a sofa and the extended warranty which covers minor rips . I submitted a ticket and they closed it because they said it was open too long. I kept asking them to review the ticket and eventually they just closed it. Feels like a scam read more

There is a lot of furniture to choose from at Living Spaces. The sales associates were friendly. When I told them I was just browsing I guess I did not look like I was able to shoplift a sofa no one followed me around, or maybe they thought I was just looking and did not want to be bothered. I visited the store several times and found a sofa that would work for me. The salesperson came up and started my order, she told me they were out of stock. I told her I could wait, and then she said they would not get another delivery. I asked if I could buy the floor model. She told me that would be impossible. A few weeks later I returned and saw it was still sitting in the showroom. I ended up not buying anything. The store had a lot of furniture to choose from that was reasonably priced. I was disappointed that it appeared that they did not want my business: they would not sell me what I was interested in and they did not point out anything similar that might appeal to me. It would not have been a difficult sale. I was ready to buy and I planned to pay in cash. read more

DO NOT BUY YOUR FURNITURE FROM THIS COMPANY. TAKE YOUR MONEY ELSEWHERE. We purchased a $1200 TV console here on 05/31 with a delivery date of 06/1. The delivery team delivered a packaged unit at 8:30am and left without unboxing the item, only for me to find out that the item they dropped off was absolutely not the item that I had purchased. The item that I purchased was never put on the truck in the first place and I was then told that I would have to wait 2 weeks as the TV Console I ordered and was told that was "in stock" was now on backorder. They told me I would have to wait "up to two weeks" for it. Today, 06/25, I called and they then told me that the item I bought and paid for was "dropped" from their inventory due to it's unavailability, yet no one called or emailed us to tell us this. So they've been just holding onto $1200 of my money just waiting for me to call back only for them to tell us this.... or hoping we would just forget? Like I said, TAKE YOUR MONEY ELSEWHERE, THIS COMPANY IS TRASH and invests nothing into their clientele. I asked if there would be any discount due to this inconvenience and they had the audacity to offer "free upgraded delivery" without referencing back to our original receipt that we didn't pay for our previous delivery option as it is. So you're going to offer me something for free to try to make me think they're doing me a favor, when in reality free means free. Freaking RIDICULOUS. read more

We just returned from Living Spaces and were met with very deceptive pricing. We were interested in a book shelf...sign said Sold As Is as a set only. Okay...we needed two anyway. When I inquired about it, I was told the price was for EACH Unit, yet you must buy the set. This made no sense so I spoke to a supervisor. While he was friendly and agreed the sign was not correct, he made no attempt to remedy the situation in any way. This is really upsetting as someone who has made several purchases in the past, I feel I will need to look elsewhere for any furniture needs. read more

I have many items from living Spaces and I have never been disappointed. They have great customer service a lot of locations and the variety of items is unbelievable and the prices can't be beat. II am looking forward to 2025 decorating another room in my house. read more

Living Spaces - I received two days before Christmas is so soft and nice and beautiful. I am so happy #livingspaces - Furniture Stores Near Me - San Leandro, California

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I admit, based on the reviews here on Yelp, I was skeptical of shopping at Living Spaces. However, my experience was actually pretty amazing. Walking in the store is definitely overwhelming so make sure you have at least an hour. It reminded me of a Costco-sized sojourn. I was impressed with the amount of variety all around the store; there were interesting rugs, a lot of different couches, and tons of recliners. They had very nice restrooms and the environment was very chill in my opinion. So for specifics, I was in the market for two leather chairs for a new place. I quickly found the ones I liked and was approached by a salesperson. It was nice because there seemed to be a LOT of them around; however, there was no pressure and she explained the shipping options pretty bluntly. I ended up ordering online from their website and was exceedingly impressed with their shipping and communication about the order. Two large recliners came in two days and their tracking system was really accurate. Compared to other companies that ship furniture, the experience of buying and having furniture here was great. When the chairs arrived the delivery folks set them up and also took the shipping materials like boxes away. All in all my experience was 5 stars. Now, let's see if the chairs last! read more

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Living Spaces !!! The commercial song . the place was nice I have been here before but never bought anything until now .. I was very pleased with the customer service and knew what I wanted .. the only disappointment was that there are items on the floor that isn't available..but I went through Acima and the items are on the site what are the odds.. but I kept moving on and I located the bed I wanted for my son ..customer service was on point didn't feel pressure to buy anything..the prices were cool but I have been to places where assembly was included but not here read more

Living Spaces - Furniture Stores Near Me - San Leandro, California

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Love this place. We bought furniture in 2023 for our daughter's studio. Came back this year and purchase more furniture. They were even able to match bed frame and night stand with previously purchased dresser. They have furniture in all price ranges. Customer service was excellent. read more

Poor customer Service, I'm still getting the run around from Living Spaces, they sold me a mattress that doesn't fit the bed I purchased from them. They even went & measured the bed then delivered the wrong size mattress. I would attach pics & a video but the "Attach Photos" section is not working. SMH, Piccola read more

Sweet talk to get their Warranty, then you get the run around once you have an issue within 1 year after purchase! I will never do business with this company! The 3 stars says it all but now 0 !!! read more

Every piece of furniture I have ordered from Living Spaces has faded, even after they helped me purchase a new couch with weather resistant fabric. Once you make your purchase their customer service is terrible, they are unresponsive and send you to a third party and offer no assistance, credit, or refund; even if your furniture is under warranty. read more