This place was one disappointment after another. It was not worth its price point, nor comparable…read moreto other Holiday Inn properties I've stayed at this year. I travel a lot, and this trip happened to be on my way back from seeing a medical specialist located over 9 hours from my home. The room and building are extremely dated and worn out. There were stains on the walls, bed and floor. The towels in the bathroom are kept disgustingly close to an exposed filthy pipe. I spilled my coffee on the floor and myself in the morning because the door sticks when you try to open it (a safety hazard). We asked for extra bedding and the person attending the desk when we checked in merely plopped a trash bag of linens on the floor for us to retrieve when we came back in from unloading our vehicle. The lady was friendly, but did not seem to care much. Also, I was traveling in a party of 5. I was given 2 water bottles upon arrival. The family that came in after me was given 4 bottles. The breakfast buffet was similar to other locations, except for the flies and non-working pancake machine. The worst part of all? The desk attendant who had the morning shift, Shaunn, stopped me when I came in from walking my service dog. He insisted that I sign a paper about my service animal and then said that this form is "required by Florida law"-- this was a lie, which has either been told to this employee as acceptable to say by his superiors, or it was his idea of intimidation to suit his doubts or judgment of my disability. I felt harassed and annoyed that he would lie to me. I told him I had never been asked to sign one before, but I signed to be cooperative so that I could finish packing up to leave. The problem is that I was inconvenienced and treated differently-- why? Because my disability isn't visible to this bored ableist man? I have had a service animal for several years, have traveled to at least 4 states with said animal, and have never ever been asked to sign a form such as the one I was handed. It asked what my dog did, and stated that I would be charged $250 should they find any "stains" when they go over my room with a black light. Do I get proof they checked it before my stay? I doubt it. Let's be serious- this is a $150 hotel in the middle of nowhere, near a prison in Florida. Do you think it will be clean when checked with this so-called black light? Or is this form a type of intimidation and discrimination? I know I won't be back. I don't recommend this place to anyone. Drive to Marianna instead. Or if you're going another direction, anywhere but here.

Friendly staffer checked me in. Put me in a ground floor, 2 queens. Clean room. Modern. Nice paint…read more Nice bathroom. Nice beds. Pretty greenery out back. Lots of parking. Clean lot. The hotel worker fixed my TV because it was on the wrong HDMI at first. I guess the WiFi needs rebooting. I would ask that to happen, but I am exhausted and don't have the energy to go back to the front desk and ask her to reboot it, because I already had to go there to get her to fix my TV. I am glad to have found this place. I am exhausted and I am looking forward to sleeping hopefully for 10 hours or more now. Bad phone signal on ground floor. No internet thru WiFi signal.

For $240/night for a king sized bed, I expected more…read more The peloton bike and treadmill were broken in the fitness area. The fitness area was so small with everything in there. It felt tight with 2 people. The thermostat on the wall was not working right. Our room was 73 and it would not go below that temperature. The front desk did come to assist, and recommended holding buttons here and there to get it to set at a lower temperature. While the temperature did finally get set to about 69, the air was stuffy. Also, the front desk was not wearing shoes which was odd.... The bed was not comfortable. The front desk had mentioned there was a recent renovation but I do not think the beds were in that renovation. The bed was hard and squeaked. You could feel the springs. The complimentary breakfast was okay but what I would typically expect for what I'm paying. Overall this is Dothan, AL and a room should not cost this much and you not have a working thermostat and a 10+ year old bed.

This hotel is under construction and we knew that when we booked it so we can't be too upset about…read morethe construction noise but it's fairly extreme during the day. It also reduced the parking available at night so don't be the last to get in at night. You may not have a spot. The staff was first rate from the time we showed up until we left. Friendly, helpful and professional. Our room was clean, well maintained and comfortable. It's located right on the main drag in Dothan and as such, restaurants, gas and shopping are readily accessible. The breakfast was simple and tasty. Plenty of warm and cold options to choose from. I especially loved their layout of snack items and drinks in their little store. I would gladly return to this hotel. My Diamond member status was oddly never recognized by the staff nor did they have Diamond Member parking. This was odd and the only reason they didn't receive a fifth star.

Jay, the gentleman at the front desk when we checked in was very helpful. We had two reservations…read moreat Bonifay Inn on our trip, one going and one returning. Jay was very accommodating during both stays. He was particularly helpful on our return trip. We had a problem with the credit card we had used to reserve the room. Consequently, our reservation was cancelled. Using the card would have given us a better price for the room, so showing up and having no reservation meant that we would be charged the walk-in price. After explaining our problem, Jay, compassionately, gave us the room for the same price we would have paid with the reservation. In addition, each morning Jay made coffee for his guests. This was not noted in the write-up for the motel. I would suggest anyone stopping in Bonifay to take advantage of the great hospitality offered by Jay. Additionally, the motel is well kept and very convenient to I-10 interstate.

The walls have paint chipping off and so are the doors There were bugs everywhere And the beds…read moresmelled like cigarettes and The manager was really rude 1/10 would never come back again.

The owner/manager is very nice but the rooms are truly under health conditions. The rooms smell…read morestrong of mold and mildew and the lamps and all metal items have rust all over them. The toilet under the seat was covered in urine and was very clear that it had not even been cleaned. The lamp shaded and curtains are strongly stained.

When I checked in the manager was on the phone arguing with another customer. Should've been first…read moresign. Get checked in and check the room. Bugs was present on the mattress as well as lots of stains. The manager demanded me show him and when he couldn't find a bug flipped the mattress into the floor, called me a lier and refused me a refund.

Staff were very cordial and accommodating. Enjoyed the room & it was spacious & cleanread more

Pit stop at this holiday inn as I visited defuniak springs to look at a property. Conveniently…read morelocated off I10 and 20-30 minutes from wonderful beaches. Staff was friendly and check in and check out was a breeze and hassle free. They offer great cookies in the evening with grab and go individually bagged Otis Spunkmeyer cookies. Clean and nice rooms for great prices. Nothing fancy but nice and comfortable. Also hands down the best breakfast I've had at a hotel. Seems simple but everything was tasty and awesome and you can taste the freshness of everything. Made to order pancake machine is so awesome and innovative!

Super clean hotel- comfy bed, clean beds. Easy check in and wonderful breakfast spread!read more

The house keeping services are horrendous. Multiple days, we had house keeping come by and take all…read moreof our towels without replacements. When we asked for new sheet, they would just make the bed with our existing sheets and not refresh anything. For the price of this hotel, this is a JOKE. I can't imagine how filthy these rooms much actually be if the house keeping is this lousy. Would be interesting to see what a black light would reveal... YUCK

Located @ 1140 Motel Drive Chipley, FL…read more Reserved this Hotel for the weekend to attend a Wedding. We booked a two queen bed suite. The room was spacious with a Flatscreen TV, Microwave, and Refrigerator. Penny checked us in and she was super professional and friendly. Very nice lady. It was the Excellent Customer Service for me. Thanks so much.

Everything! This place is a dump and front desk welcoming not very warm... I would stay anywhere…read moreelse

We love the Hibiscus! Its vintage Florida decor will take you back in time to Old Florida. We have…read morestayed there 5-6 times, and every room or suite is very nice and always clean with much attention to detail. At our last stay, we reserved the Romance room, and really loved it. A trolley runs about every 10 minutes to beach in Grayton, which is a beautiful beach with dune lakes that my grandchildren love. The Garden of Love is in back and is also beautiful and enchanting. Trust me, you will love the Hibiscus. Owners and staff are always very nice and helpful.

Good and not so good. Location is amazing. Not as crowded as Rosemary or Seaside, much more quaint…read morewith an old Florida feel. Walking distance to Red Bar and Chiringos as well as the beach. But it is noisy with the only bar around that stays open past 10pm right next door. Plus we stayed in the hibiscus room which sits right over a small eatery. Bed wasn't very comfortable and linens left alot to be deposited. Bathroom had a step in tub/shower. Not easy to navigate. In short, charming but could use some upgrades. Location is great, especially if you're staying up for the party. Priced fairly. Clean. Parking can be a challenge. So like I said. Good and not so good.

We are still here and having a great time. Lisbeth and Tom are great, the location is wonderful,…read moreand our accommodations are wonderful. Great home cooked, sumptuous breakfast each morning and helpful recommendations whenever we need some. This has been a great introduction to the Gulf coast / panhandle / Santa Rosa Beach. Very highly recommended! Home now! Great visit to the Gulf coast. Highly recommend Lisbeth's B&B.

I am mystified at the plaques on the wall from online review site(s) claiming how great this place…read moreis. I was not impressed by the treatment I received. The breakfast was good but I was on vacation and I didn't read the plastic laminated rules and felt like I was treated like a kid. The rooms are nice but small and you are paying for the view out the front windows. How i felt, I couldn't wait to leave and that makes me sad since I was trying to relax there. There is a park across the street with beach access. When you're on vacation and you stay at a place where you can't relax because of how you are treated AND you paid a lot of money to stay at? I should have gone to best western.

Plenty of parking !!!!! We have stayed here at least eight…read moretimes or more since 2008. Always clean, quiet and friendly staff. Plenty of places to eat around. Beaches are 30 min away. DeFuniak Springs is a nice friendly place.

Midnight manager from India has no empathy for travelers who pay via Expedia at 12am to stay the…read morenight & then tells traveler that they cannot check in until 3:00PM in the afternoon. Even though hotel has 75% vacant rooms. Will not allow weary traveler to stay without paying twice even though he knows the booking is non-refundable and the hotel will absolutely be getting paid by Expedia. Lack of business acumen and reasonableness, therefore this weary traveler will NEVER book another Best Western hotel stay in his lifetime. Please hire your managers more carefully, because even though you did get paid twice for one (1) nights stay, this type of poor customer service will hurt your bottom line in the long run. Displeases Customer on March 22, 2026