Wow definitely the best place to buy OnCloud Brooks and Hoka for both men and women. Would love to…read moresee more sandal options. The store setup was impressive with lots of tech to get the right fit and Marco was so patient, good humored. And professional. Thanks so much, I wish we had found this store in time to buy all our On Clouds. We will definitely come find Marco in the future.

Fit2Run has the worst return policy of any business my wife and I have ever dealt with. My wife…read morebought a pair of shoes and then quickly returned them because they didn't quite fit right. They would only give a store credit which is not optimal but ok. However, several times my wife went back and they either did not have her size or a shoe she liked. Then she found out she could only apply $20 of our money, their store credit, to her purchase. So she had to purchase other items and spend more money to use up her credit on money she originally spent at the store. Needless to say, this is the last time we will ever buy anything at this store. We had joined their buying club and we had made purchases many times before. The manager didn't care about losing us as customers and even told my wife he was doing her a favor because their policy only allows them to apply $20 per day in sore credit...which means she would have had to go there 4 times to use the full credit! For your own sake do not shop at this store because if you have to make a legitimate return you will pay for it!

Horrible service they send me damaged shoes and I had to pay for shipping fees both ways zero…read morecustomer service. Do not purchase if you are in doubt about your purchase.

This review is about the stellar customer service. I purchased sandals online. The brand is a…read moreRieker a renowned German shoe company founded in 1874, known for "anti stress footwear". The shoes are adorable and comfortable. Sadly, after only 2 1/2 hours of wear the dye from the elastic straps completely transferred to the tops of my feet. I have never experienced this in a shoe before. I called Shoe Spa and Michael without a second of hesitation offered a full refund. I expected to send the shoes back so he could take it up with the manufacturer Rieker, and their faulty product. Instead, he said that would not be necessary and he offered some advice on possibly setting the dye. I offered to send him the pictures but again he offered and initiated the refund without a second of hesitation. I appreciate the amazing customer service, the owning of the issue and the solution to the problem. Business is hard these days, so to lose the sale and the shoes to provide the customer with a good experience is rare in today's world. Check out The Shoe Spa. Thanks again

I dropped in yesterday in hopes to find a new pair of shoes, I generally struggle as I wear a 16…read moreEE. Upon entering I was greeted by Danielle W. who immediately found the style and size I needed. She also helped me find a tee shirt as they were having an end of season clearance event. Exceeded expectations on customer service. I was able to get the shoes and shirt quickly and less than my budget.

Service I needed arch support sneakers, no one had a clue if they had or not. If they give u advice…read moredon't take it . Ok selection. Not a discount store really Prices ok

The service was OUTSTANDING!!! Tje Manager walked by me and stopped to onquire if i needed help and…read moreeven checked the shoes while on my feet for room and comfort. The selection is of the chain with good prices.

The shoe quality is great. The person present there is knowledgeable and he tries to satisfy the…read morecustomer. Most comfortable shoes are here like SAS, Comfort+, and Revere. I took shoes for my father and mother from here.

For Diabetics who are concerned about their feet, SAS provides sneakers that are comfortable and…read morespecialized for your feet that are compromised with sores.

Very happy with the selection and service. I would very highly recommend this shop. Having many…read moreissues with my feet and always finding it very hard to find shoes I went it her and found a pair of shoes that are fantastic.

I found this store looking for a specialty shoe. I wear a size 11, I have wide feet, I have…read morePlantars faciatis, Mortons Neuroma and an Achilles bone spur all on the same foot! It is extremely difficult to find comfortable shoes. I went in here and was greeted right away, I told the man my predicament and that I normally order 10 pairs of shoes to be delivered to DSW (another shoe store) then go in and try them all on and usually only walk away with 1 maybe 2 pairs. He brought me out so many shoes to try on (most stores do not carry female size 11 and its always special order) He listed to my feedback and for the first time since my feet have been giving me issues I was able to walk into a store and buy shoes without having to order online, wait to come in, then try them on only to have to send them back. Worth every penny. Thank you!

Only place I bring my shoes to be re-soled or fixed. Always fair and always good work.read more

They do great work and service is great. They always meet delivery dates.They wook with the Varead more

Footwear. GOOD. Brought a Family Member to this reputable Retail Store who specialize in Podiatry…read more A pair of PROPET Walking Shoes was purchased with PAUL providing very GOOD Service. RECOMMEND.

Recently took up running after I figured out my form sucked and I've been doing it wrong, literally…read moreforever, and actually enjoyed running instead of landing on my heel (boneheaded mistake made for 35+ years lol) and decided to get my foot analysis to get the correct fit. Came here upon store opening on a Saturday and there was already a queue (it can get busy so be patient). Didn't wait long; So was browsing the store before I got called 5 minutes later. Matthew assisted me in getting my foot sized, come to find out I've been wearing the wrong size all my of my adulthood lol! And I knew my foot was wide and the test determined that was not a lie. Big foot alert. I got a wide foot so I need a wider toe box. He brought out 3 different options, Brooks, OnCloud, & Hokas. I ended up going with the Hokas over the Brooks (only because I like wild colors and only options available we're kind of boring, sucks to have wide feet I can't be included in on the fun color run lol) Hokas had a better colorway option available. Personally OnClouds felt very cheap to me and not natural if that makes sense? But I'm so glad Matthew was able to assist me and show me all the options to narrow things down in my head. Loved the store & the service. Would recommend anyone and everyone to come here to get your foot fitted even if you don't buy anything, it's totally free and knowledge is power!

Great experience for a beginner runner looking for the right shoes. Free fitting process and it was…read morequick. Our sales associate was very knowledgeable and helpful during the process. My husband and I both left with new running shoes that we love. Not only do they have shoes, but tons of running accessories and gels for distance. Overall wonderful value especially because the personalized fitting is free! I highly recommend if you're new to running or have ever experienced cds pain during running (it could be your shoes)