Got shoes we needed. THis worked out no problem and it was easy to shop. There was just rows and…read morerows of shoes. Price was okay, service was lacking but with the way things are right now, everyone is doing what they can with what they have. People helped us when we really needed it but that's okay. Selection was good, my son got comfy school shoes, my other kiddo got fun sneakers, and we were off. Thank you Shoe Carnival, that was pretty easy.

I'm in town for my birthday and needed some water shoes for the beach. I called to see if they had…read moreany in stock and spoke with an employee named Savannah. She informed me that they didn't have any on the shelves but may have some in clearance. I told her my size and she placed me on hold to check for me. She found my size (in my favorite color) for only $10 and held them at the front for me! As soon as I walked in, I told Sherri at the front that I had shoes waiting for me and she responded with "oh, you must be Alix" and cashed me out immediately. They were both so friendly and helpful! Thanks ladies!

Horrible service they send me damaged shoes and I had to pay for shipping fees both ways zero…read morecustomer service. Do not purchase if you are in doubt about your purchase.

This review is about the stellar customer service. I purchased sandals online. The brand is a…read moreRieker a renowned German shoe company founded in 1874, known for "anti stress footwear". The shoes are adorable and comfortable. Sadly, after only 2 1/2 hours of wear the dye from the elastic straps completely transferred to the tops of my feet. I have never experienced this in a shoe before. I called Shoe Spa and Michael without a second of hesitation offered a full refund. I expected to send the shoes back so he could take it up with the manufacturer Rieker, and their faulty product. Instead, he said that would not be necessary and he offered some advice on possibly setting the dye. I offered to send him the pictures but again he offered and initiated the refund without a second of hesitation. I appreciate the amazing customer service, the owning of the issue and the solution to the problem. Business is hard these days, so to lose the sale and the shoes to provide the customer with a good experience is rare in today's world. Check out The Shoe Spa. Thanks again

I purchased shoes through the store and unfortunately they weren't my size when I tried to return…read morethem. I was told about their final sale policy that was not made aware during the initial purchase. I tried to escalate the situation to their customer service As I left the shoes at the store when they denied the return, and unfortunately they have not responded. Very unprofessional and Unethical sales. Spend your money in places that value your business, especially in these hard times!

Okay price wise, maybe a bit high. But ask for a break, or if they match. I think they may help you…read moreout. Clothing was reasonable. Used shoes were reasonable compared to Stock X. The service is what you are getting. These guys are super nice, helpful, knowledgeable. We had a problem with a used sneaker when we got home and sure enough, they allowed a policy exception and we were able to swap them for something else. They have a good selection, and it is viewable online which makes it easy. I believe they also ship. We purchased three pairs of shoes here.

I was very impressed with the great customer service I received. Scott and his coworker were very…read moreknowledgeable and beyond helpful.They have a nice selection of shoes. The employees aim to please and I was very happy with the service I received. Thank you very much.

Great selection of shoes to meet a variety of occasions. Great selection of many types of…read morecomfortable attractive shoes. Also picked up a high end pair of very attractive sandals on sale for $19.50! Shoes are in the higher range but worth shopping there bc of the selection and attention of the sales staff.

They don't even deserve one star. There is a elder lady that worked on 8/24 at 3:48pm the manager…read moresaid her name is supposedly Stacey if I were you please take your money somewhere else and don't waste your time this lady is so rude and lazy and clearly doesn't want to work and is behind the counter doing nothing. When I asked for help she walked away and said I don't know. If you don't want to do your job don't come to work simple. Worst customer service ever. The store was empty so there was no excuse. Once that nasty worker walked away another nice young girl came and helped me. She deserves a raise the other one needs to be fired.

Love Bernice! I'm in this store all the time and I absolutely love her. Shes always so upbeat and…read morepolite. Her energy is unmatched! Famous footwear please recognize her. Shari

This store is a bit overwhelming…read more Going, Going, Gone is the outlet/clearance center for Dick's Sporting Goods. This one has rows and rows of clothes, shoes and accessories. Went with our friends after a nice Sunday brunch. It was sort of organized, in sections, but not exactly. Socks were in multiple places and the shoe section had shoes in the wrong box or just one shoe not a pair. I wanted to find a pair of HOKAs, which I did. I also got a cute pair of flamingo socks for my dad and another pair of SmartWool hiking socks that were marked $22 but rang up at $6. Nice! Definitely ask for the prices at check out. They had discounts on top of discounts, so a few of the SPF shirts that we bought were heavily discounted and a few we left at the store. Still, Going, Going, Gone is a nice place to hunt for a bargain in South Florida.

This Dick's outlet store can be helpful if you happen to find a deal on sneakers or gym shorts. It…read morejust has to be ones you're interested in purchasing and in the correct size. If you're looking for a sale, you can find one here, so long as it's something you're looking for. I have gone there to browse a couple of times now, and I may pick up a pair of shorts. What I really went to look for were sneakers, but they usually didn't have the brand I was seeking, let alone the size.

Amazing Service by the staff at this location, clean , friendly and Manager was very helpfulread more

I've been to this particular DSW a few times, so I was surprised that I didn't have a review from a…read moreprevious visit. Lately, I haven't been very successful finding shoes at this company. I usually go to their store in Coconut Creek at the Promenade, but we were nearby, and I decided to see if they had any different stock here. Just a note: If the guys in your family are coming here and looking for shoes, as well, it seems that there are less and less men's shoes here -- in both stores -- as the men's sections is getting smaller and smaller. I did the usual tour of all the aisles and also the clearance racks. I'm on their loyalty program from the time the warehouses opened in Florida and for the last couple years, I haven't really been able to take advantage of most of their sales or discounts. It is strange to WANT to give them money, but there's nothing that appeals or fits. Either they don't have my size in something I like, or they don't have what I like at all. In any case, I had previously purchased a pair of flats at another DSW and was hoping to buy another one just like it. The brand is their own, but they had no sandals like this at all in this store. I even went online afterwards -- following a staffer's suggestion -- but they don't have them there either. I'll keep trying now and then as I know their stock changes; However, soon they will be having most of their fall closed shoes for sale -- which here in Florida we don't need as much.