Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

The quote for installing a $23 part in a toilet that took Five minutes was over $600. The guy said…read morethey have a set price list. Did not use. We fixed it ourselves in five minutes after watching a YT video. Ripoff.

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

Amazing history with this company service,sales, and installation crew! they get the job done clean…read moreup after install and are very professional. I recommend this company to all that read this review this comment.

My technician Chad was very helpful and managed to perform preventative maintenance on our A/C and…read moreFurnace on the same day. We had some blockage in our A/C drainage tube and he diagnosed it and blew the blockage out of the drain tube with compressed nitrogen and then poured some warm water in the tube to clear it. We are also grateful to be able to support our local business instead of having to hire a company from Farmington hills or Howell to complete the work.

I called American Heating & Cooling this morning at 7am Don called me back by 7:20am letting me…read moreknow technician would be at my home by 8:00am. The technician was over the top friendly, knowledgeable and a pleasure to deal with. I will 100% hands down recommend this company to anyone in need of their services. Thank You, Candy Kirchner

From the owner: Need an Air Conditioner installed, repaired or serviced? You can count on us. Call Today! (734)…read more968-2999 Licensed and Insured Mechanical Contractor

I had no heat. I was presented with options for a repair that would've costed a bit much for my old…read morefurnace but since it has been on its last legs for a while now I opted to get a new one. Tyler explained everything and offered the choice of financing through the company or however I felt comfortabl. He also explained what was included and priced the job from beginning to end. He brought in the new furnace and took away the old with the old parts. There were no hidden fees tacked on and he is coming back in spring to check the AC. Everything went great. I highly recommend Tyler and this family owned business. He was prompt and efficient.

From the owner: Call us for your HVAC needs today!read more

I have used 365 for a boiler and new A/C system in the past couple years. I have always been very…read morehappy with their services. Great communication as well.

Very professional! Great service from the start. They were able to help us get our air running…read moretemporarily until our new unit could be installed. They quoted us a good price. We love supporting local businesses. We are now sitting in our air conditioned house 2 weeks ahead of schedule!

My home heater broke down when it was below freezing outside. I contacted my home warranty company,…read moreand they assigned Cody from Northridge. Cody reached out 24 hours later and asked if I still needed service -- why would you ask that? I told him yes, and that my home was at 60 degrees. When he didn't respond, I followed up, asking when he might be able to come out or if I should contact another company, as I needed help ASAP. Below is his response. "You haven't even found out our schedule and you're already asking to contact another company. At this point I think this will be a learning lesson for you. I will be contacting the insurance company and having someone else out. Take care." This is how you treat a customer? By teaching them a lesson in a situation like this? WTF is wrong with you?? See the text exchange attached.

Worst "Service" I've ever had The owner, Cody, was aware…read morethat me and my family were without air-conditioning in 90° heat for WEEKS. Including a senior citizen. It was hard for me or the home warranty company that was also working with him to get ahold of him. Even after paying a service fee he refused to answer calls. He would only text hours later. When he WOULD respond, he was often dismissive and rude. He was also very lax about providing necessary information to move the process forward. He was so non-responsive that the home warranty company eventually had to drop him and chose a different company. The NEW company responded immediately, over the phone, even while in the middle of another job ON THE WEEKEND. They came out the same day. Turns out we'd been waiting on Cody for weeks but when the other maintenance worker arrived he just reconnected a few wires and it worked. What a SHAM. I'd be very cautious using this "service" company.

These folks are great, friendly and professional. We recently had a new furnace and AC installed…read more The inspector was very impressed with what a thorough job the installers did. He actually raved about the job that was done.

We have used Efficient Energy over 25 year for commercial and residential HVAC. They are honest and…read moretrustworthy! This is a locally business and we give them the highest recommendation They maintain the 11 HVAC units on our commercial building and the one at the house. Great people! Great company!

I requested to have my hot water heater drained and have my furnace serviced…read more My technician came out and was closer on the end time of my window. He called me and stated he was on the way but didn't show for almost another 45 minutes. No biggie. He got in and started. He told me if I wanted to be come a member to have my units serviced, I could join and I did. I paid after my service. He told me about the hot water heater and gave me a suggestion. He was very clear in his communication. He didn't try to upsell me on anything. He gave me options and I listened to him. All in all, I had a great experience with Dion's.

Would not provide a quote. Then obsessively emails asking how their service was and if they can…read moreearn my business. I have asked them to stop repeatedly and they continue to email me. They call it "salesmanship"