So happy with all the work completed and the care put into doing everything the right way.read more

My air conditioner quit cooling while we were the heat bubble. Matt contacted me right away after I…read moreleft a request on Nextdoor. Very easy to communicate with. He came out, knew within minutes what the issue was. My unit was frozen. We had to leave it off for the day. He came back the next day, fixed the issue quickly. He communicated throughout the process. I will need to replace my unit soon. This company will be first choice

You won't find a more honest, hard working, customer oriented company, especially in the HVAC…read morebusiness. Meticulous workmanship. The owner is a self made, hard working man, who set high standards since the beginning. Jewell Mechanical hands down is #1.

Called these guys when my thermostat suddenly went out at 10:30 and got a callback shortly…read morethereafter from a gentleman named Reed. He scheduled a tentative appointment for the AM but suggested I check the drip pan at my AC unit. It was full, so I used a shop vac at the outlet to clear the clog and drained the excess water. Problem solved, and not a penny spent!

Quick response to my HVAC issues. They were focued on repairing the unit as quickly as possible…read morewith fair pricing on the repair. They also stand behind their work. They will make it right. Very professional and customer oriented. A+.

Back in Jan 2021 Paschall Heating & Air came out and found a leak on the expansion tank and instead…read moreof telling me I needed a new HW Heater, fixed the problem and all has been good since. Unfortunately the HW Heater started leaking again from inside the tank. Called Paschall again and Jason came back out and tried to find the leak but no success. They gave me a quote for a new HW Heater and I felt the price was reasonable and didn't need to get estimates anywhere else. Jason installed the new HW Heater and everything went smoothly with no problems. Highly recommend these folks...they do good work and make sure the job is done right!

Saved me $500+ and didn't try to upsell me!…read more I cannot recommend Morton's Plumbing enough. I needed an emergency water heater replacement in a crawlspace and another company quoted me a massive price. Morton's came out, beat that quote by over $500, and did a fantastic job. What impressed me most was their honesty. I thought I needed some expensive electrical work (a junction box fix) based on another quote, but the Morton's tech looked at it and confirmed it was actually fine--saving me even more money. They even threw in a new quarter-turn shut-off valve at no extra cost to make things easier for me in the future. If you want a Nashville plumber who is actually honest and does great work, call them.

Do not use this business. They messed up and flooded my house. And their response was to blame me…read morefor their Plumbing. When called to make things right his response Mr. Morton was to hang up. Childish man.

Highly recommeCalled at 10am they were here around 120p. Ashley was the guy who fixed my issue…read morequick. I had a bad dual capacitor (both the start up fan and the cooling function). Replaced that and was good to go. In and out about 20 minutes. ~$200 for the service call and part install. 1 year warranty on capacitor. My real estate agent recommended them.

I noticed that my a/c wasn't cooling. McCarroll was able to send a tech out the next morning at…read more8:30am. They ended up having to replace the 12 year old unit and were able to send a team out within 2 days to have the new one installed. Further, Mike M. provided me a Carrier unit for the same price as the Payne by Carrier unit I requested because it wasn't readily available. I would recommend their team for technician repair and replacement.

The owner does not stand behind his work or his word. This compnay told me i have a leak in my…read moresystem but cannot find a leak in my system. when i call to ask questions Mr Terry Alsup states to never call his business again as he will not service me. He is upset because his wife told me i was a liar and was proven 100% wrong when their company gave me teh same story about not being able to find a leak for the 3rd time.

Cory was just great. Came promptly on time, fixed things quickly and charged a very fair price for…read morehis work. Very polite. I highly recommend this company.

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

I had a clogged AC drain that caused the drain pan under my unit to overflow, triggering the safety…read moreswitch and shutting the system off. With temperatures around 90 degrees outside, we needed someone to help as quickly as possible. I called a couple of the larger HVAC companies for emergency service, but they all told me it would be the next day before they could come out. Then I called Highlands Cooling. Cody was already on his way to an appointment in Clarksville (I live in Nashville), but he told me he'd come by afterward and guaranteed we'd have air conditioning that night. He kept me updated the entire time, arrived when he said he would, quickly diagnosed and fixed the problem, and got our AC running again. Just as promised, my wife, our newborn, and I had cool air that night. And did it for a very fair price! I can't thank Cody and Highlands Cooling enough for coming through when we needed them most. I highly recommend them to anyone looking for honest, reliable, and responsive HVAC service.

WONDERFUL FOLKS! ....PROMPT!!! Tiffany at the office always helpful, professional and got answers…read moreI needed.