Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

Thank you Rohan!! Absolute life saver...after seeing so many glowing reviews (whenever you see 4.9…read morestars and over 50 reviews you know someone is doing something right) I immediately reached out to Rohan after our HVAC heat stopped working on the coldest day of the year (so far!). It was after 5pm, and within a short time Rohan called me back that night and set up something that next day. I so appreciated that because not everyone returns calls after hours, and we (well I) was panicked. It's an old system and thus had multiple problems that Rohan diagnosed, one by one. Each time he did he called me downstairs so I could see what was going on. Not only did it build trust (which he didn't need to do - I could feel from the get go his trustworthiness) but it helped me to understand and learn. All of this troubleshooting required multiple trips and additional parts needed (some where he didn't leave until 9:45pm, one on a Sunday - his off day where he insisted on coming). It also required work arounds for an old system, and finding parts (who knew a Trane doesn't use universal parts?!). But all along he kept a really good attitude, and always went the extra mile. We got a new thermostat and he opened it up to make sure the wires were all put on correctly (when he didn't have to) as just one example. He cleaned everything out - coils, etc. as well. He just deeply cares about his work and clients. He even checked in later that night once things were all finally fixed to make sure all was still good. When you have a problem that you know nothing about you have to rely on others. You hope they know what they're doing, are really good at it, and are truly looking out for you. Welp, we sure did find that. I am so grateful to Rohan and yelp. Thanks Yelpers for writing up about his stellar work - you are not wrong!!! Thank you Rohan!!!!!! You are our one and only now!!

Easy and transparent is Joe I would summarize this team. Really appreciated them answering my many…read morequestions, get to the root issue and resolve it

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

We recently had PV Heating, Cooling & Plumbing out to our home because we needed to replace our old…read morewater heater. Due to the location of the water heater, it was a complicated removal and installation, but PV did it quickly, professionally, and for a terrific price. From the first phone call to the installation things went smoothly. My husband called PV on a Sunday and the very next day they had a crew on the way to our home. The techs, Devin C and Christopher Jones were amazing. They arrived exactly when they said they would, walked us through our options and always kept our budget and best interests in mind. Once we had a plan, Devin and Christopher got right to work and did a complicated demo, installation and clean up quickly, efficiently and best of all with quality workmanship. We couldn't be happier with our new water heater and will definitely be using PV for all our plumbing and HVAC needs moving forward and will specifically asking for Devin or Christopher because they both went above and beyond to make sure our family had hot water quickly and safely. I'm editing my review to add that yesterday we had to have PV back out, this time to address an AC unit that was not cooling and the tech that they sent, Andre M, was also terrific. Just like Devin and Christopher, Andre went above and beyond to try and fix our issue. PV is 3 out of 3 in our book in sending out qualified friendly technicians that care about their work and their customers. Thank you so much PV Heating, Cooling & Plumbing and especially Devin C, Christopher Jones and Andre M.

The so called professional work and expertise that they say justifies them given me a price $1,000…read morehigher than others, it's not worth it. I had a water line leak and PV came out and looked and the price was way too high. Even after I told them the price range of my other estimates. The other company gave me 3 options, PV Heating only gave me one option and didn't include doing any sheet rock repair of the walls. They were going to install piping on the outside of the walls, insulated of course, because they do not do wall repair after opening up the walls. Instead of inside the walls out if sight. I don't think they do carpentry at all! And they were still much higher. I've used them before and they do my HVAC maintenance they're good with that, but major work, they are just too over priced. The price to clean the blower fan on my furnace was so ridiculously high. I don't think I will be calling them for any more estimates. I'm not rich. I'm sure they will do good work, but these days with the price of EVERYTHING being so high, they don't fit my budget.

These guys are excellent. Great service by Eder and James today for my dryer duct cleaningread more

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

This company installed my HVAC system in 2021. I have had problems with the air conditioner since…read more2023. They have attempted to repair 3 times resulting in $600 in payments. I still have a non working air conditioner in 2025. The owner stated they were going out of business last year but I see they are still in business. I see that another customer was told the same thing about going out of business. Beware, I initially blamed the manufacturer Lennox for my issues, now I am also disappointed with the Arctic Blast as they installed a system that was a lemon and has done little to resolve except repeat charges and no fix and lie about going out of business. Lennox has been a joke in getting help with this matter. So buyer beware!!!

What a great company to deal with, last month (Sept 2020) I called Clay when my HVAC system was…read moregiving me a big problem, and to add to the problem temperatures were averaging in the 90 degree daily. My system was over 20 years old and using older R22 freon! He was able to come out and give an assessment within 2 days. I knew that my system was at the of it's days because it was producing very little air. To my surprise I was quoted (2.5 ton AC, furnace and coil) a very reasonable price and installation date. Within days a profession team came out and installed complete HVAC system. Both Air and Heat is working great. Highly Recommend Artic Air. Homer, Duluth GA

I've been a customer of GB HVAC Services for years, and they've consistently been on time,…read moretrustworthy, and there whenever I've needed them. When my HVAC system recently failed, I obtained quotes from six different companies. GB HVAC not only came in with the best price, but they were also, by far, the most professional throughout the entire process. I did a lot of research before making my decision, and one thing became very clear: the quality of the installation is just as important as the warranty. While some companies advertise 10-year labor warranties, I'd rather work with a company that stands behind its workmanship and does the job right the first time. The installation was flawless. The crew was professional, respectful of my home, and cleaned up so thoroughly that I couldn't even tell they had been there. To top it off, a senior HVAC technician came out afterward to perform a final quality inspection, which gave me even more confidence in my decision. In a market where choosing an HVAC company can feel overwhelming, I can confidently give GB HVAC Services my highest recommendation. Whether you need routine maintenance or a complete system replacement, they're a company you can trust.

Still in love with this business!…read more Brandi and Alex are AMAZING! Despite me being a delinquent on using the plan I signed up for, Brandi patiently follows up with me to try to schedule maintenance checks that my service plan includes. I've never been so happy nor grateful before for signing up for a service plan. Thank you for treating your customers so well. It's truly comforting knowing that there is a company one can rely on for homeowner adventures with heating and air conditioning!

Needed two new AC systems to replace 27-year-old units that, of course, broke down at the height of…read moresummer. They laid out a plan for a 21st century AC and heat pump system. The Weldon team was fabulous, fast and knowledgeable, and I highly recommend them. It wasn't cheap but it was the system needed for the house.

Technician was quick and professional. explained everything and knew the part was under warranty.read more