I can't say enough good things about Mission Valley Post Acute. My 89-year-old mom was admitted…read moreafter breaking her hip, and from day one the experience has been wonderful. Kimberly in admissions was incredibly helpful getting us started. Bambi (Director of RN) and Tammy (lead RN) have gone above and beyond helping coordinate my mom's discharge, along with Eric, the social worker, who's made a stressful process so much easier. Ciya, the physical therapist, and her team have been amazing -- making sure my mom gets PT and OT five times a week, which has made a real difference in her recovery. The facility itself is light, bright, and spotlessly clean, and every staff member we've encountered has been friendly and caring. We're so grateful for the whole team here.

Both of my parents are long-term residents here after first coming for rehab. Making the decision…read moreto place them in care was not easy, but I truly feel I've made the right choice. I didn't have the ability to care for them safely at home, and I'm so grateful this facility was able to keep them. From administration and admissions to nursing, rehab, social services, and housekeeping, the staff has been nothing but professional, compassionate, and kind. They treat my parents with dignity and respect, and that means everything to me. I highly recommend this facility to anyone looking for quality care for their loved ones. Shout out to Tammy, Kimberly, Kim, Eric and the team for everything they do day in and day out!

Choosing how to care for a loved one with memory issues is always a difficult and painful decision…read more It was a decision I had hoped not to have made but like many things, it became necessary for safety. My loved one has been a resident at Fremont Hills Memory Care for several years. With every visit I am impressed with the level of care she is receiving. My loved one always seems content. I know she is being fed, always dressed in clean clothing and receives the best attention. She has received nothing by outstanding care from Marta Galdamez(Memory Care) and Dorinda. I cannot express the peace in mind in knowing that my loved one is cared for so well, especially since I am hundreds of miles away. Marta anticipates my loved ones every need and makes sure that it is taken care of in the most exceptional manner. Fremont Hills always keeps me informed and up to date with what is going on with my loved one, especially since I live so far. I never need worry about my loved one because I know Marta and the team at Fremont Hills Memory Care is on top of it. Marta is like part of our family and despite the difficult circumstances of a loved one suffering from dementia, I wouldn't have it any other way.

Fremont Hills was a top contender when we were looking for a place for my mom. Eida not only…read moreprovided a wonderful tour, but she provided something much more meaningful. She was compassionate, understanding, and knowledgeable. She not only shared how Feemont Hills could provide comfort for my mom, but she also provided comfort and care for my sisters and I as care takers. The only reason we did not select Fremont Hills was because of the distance from our homes. Otherwise, it was one of the most beautiful and warm assisted living homes we visited.

My father-in-law, Bob, lived at the Carlton over 4 years (Sept 2021-Dec 2025). He was 92 when he…read moremoved in and was 96 when he passed away. He was mostly independent and mobile for the first 3+ years. He went down to the dining room for meals and enjoyed going to the cafe for snacks. He enjoyed hanging out in the living areas and chatting with other residents. Sadly, Bob did not take advantage of the many activities offered. However, he made extensive use of the shuttle to Kaiser. The shuttle was a life savior to him and also my husband and I. The facility is kept very tidy, clean and pleasant. Many of the staff have been at this facility for 8, 12, 17 and even 23 years. Bob fell on May 31, 2025 and went on hospice. He was 100% bedbound from June 2 - Dec. 29th. The staff took excellent care of him. They changed his diapers and kept him clean. They watched for bed sores. They took extra care and treated the two very small, minor pressure sores before they became an issue. The food service staff took extra care to send his favorite foods to his room. I was Bob primary family contact. The Carlton Staff was extremely kind and supportive to me and our family. We are grateful to the compassionate team at Carlton Senior Living Community, where Bob was cared for with kindness and dignity. Each day, a dedicated group of caregivers and staff made his life brighter and more comfortable. To all the members of the Carlton Senior Living Community who made a meaningful difference in Bob's life, our family will always remember their dedication and kindness with deep gratitude.

After much research, my mother and step dad as well as my mother in law are living at Carlton…read moreSenior Living in Fremont. We found Carlton's cost for studio, one bedroom and two bedroom rent which includes the room, all meals and snacks, housekeeping weekly, laundry weekly, electric, cable, internet, activities, parking, transportation to appointments and weekly outings plus use of game room, TV room, and small fitness room to be quite competitive in the area. Our parents are independent but staff check in on residents at each meal whether they have been in the dining room and if not, they swing by the apartment to make sure all is well. My mother was recently ill in the middle of the night and contacted me and I called the care staff to check to in on her and call 911. That is peace of mind for me as I live across town or could be away on a trip. If care is needed, there is a menu of services in increments and you can add on only what you need and remove when/if its not needed. If anyone has needed care for their loved one and they still live at home, try to find a care giver for short periods of time, they usually want committed hours. On the books nursing aide/assistant care runs $40/hr and up or $30/hr off the books and up so if you need more than short spurts, in home care adds up quickly. Then add that to costs for their own home expenses, etc and you will see Carlton is very cost effective plus having care is immediate, if needed. Carlton like many similar communities are private pay. Corporate and site management are very responsive and actively involved with residents regarding issues or changes they would like to see in their "home". They work with the residents and have a formal and informal path to improve and/or problem solve. I have found them very accommodating and been very impressed. I have gotten to know many staff and residents. There are quite a number of long time staff. I have found staff to be a very warm and caring and the environment clean, pretty, and inviting. Maintenance staff are responsive to residents and accommodating to needs. Carlton has enriched and expanded our parents social lives while giving us peace of mind. We are onsite visiting 2-4 times a week and have had many great meals there. There is an adjustment period for many residents depending on the prior living situation and personal experiences. My recommendation is to be proactive and make this type of move before a crisis arises. My husband and I are very happy with our experience with Carlton Senior Living. Is the community perfect, no. No one is perfect but they do a great job. My family is safe and in a supportive environment. I appreciate that when something does arise, they are responsive, it is acknowledged and resolved to the best of their ability.

I want to extend my appreciation to the team of Lincoln Villa for the top quality of care…read more They continue check for all my needs and they provide consistent support and show compassion to everyone. Bet E.

I visited someone here and the facility is shabby. But that's barely the worst of it…read more The employees are not friendly. But that's barely the worst of it. The person I visited here was supposed to have oxygen, they didn't seem concerned when alerted about it. But that's barely the worst of it. The person I visited here should have had better safety precautions in place due to her fall risk but the staff gave different answers, reasons, and excuses. But that's barely the worst of it. The person I visited here had a really bad fall after all the requests for increased safety and the staff didn't freak out. But that's barely the worst of it. The administrator was alerted about a fall hazard in the hallway to the dining area and does not want to improve it because it will cost money and possibly turn away future residents due to having to post the grievance on the wall. But that's barely the worst of it. When this person was admitted to hospice, the staff tried so hard to tell the family the person didn't need hospice and they can help her get better. It's all financial. And sadly, I'm not shocked as I'm reading previous reviews. Please spare your loved one and place them somewhere else. It is cheaper here, but that's because you get what you pay for.

I have had the opportunity to visit this community just prior to the Covid virus and I must say I…read morewas very much impressed. All the residence looked happy and engaged; the community was nice and bright and most importantly well maintained and clean. What was nice to see that the community had a beautiful outdoor space that was very inviting and easy for the residence to take a stroll or just sit outside to get fresh air and sun. The Administrator and the Sales and Marketing folks are very acknowledged and friendly. You can see and feel that they have great pride with what they do and their community.

Refused to pay Flooring vendor amount of $15,000 for second floor hallway flooring project, has…read morebeen two years. Do not trust this company for your elderly time, they uses the cheapest materials as possible to "scam" customers, even then they still refuse to basic labor. They are going to receive a letter from my attorney very soon. See you in court.

The place is clean and free of odor. The staff members are friendly and attentive to patient needs…read more The nurses are knowledgeable!

A very caring and well run rehab facility , one of the better ones in the area for sure. Their…read morestaff and administration is very kind and easy to work with. I highly recommend this place, you're in good hands here.

My dad stayed at Niles Canyon Post Acute Rehab for seven months, and the care he received was truly…read moreexceptional. From the very beginning, Anita at the front desk set the tone -- always kind, helpful, and welcoming. Her warmth made every visit easier for our family. The nursing team -- Sonia, Navraj, and Kim -- were outstanding. They were knowledgeable, attentive, and genuinely compassionate. They consistently went above and beyond to ensure my dad's comfort and to keep us informed, which gave our family tremendous peace of mind. The CNAs -- Rohit, Manpreet, Uma, Gerliza, and Kamalpreet -- cared for my dad as if he were their own family. They handled everything from feeding, bathing, massage, and cleaning with patience and respect. They also made my mom feel incredibly welcome and supported. When it was time for us to bring my dad home, they took the time to teach my mom how to care for him confidently and safely. Their kindness made a difficult transition so much easier. One of the chefs in the kitchen also went above and beyond by teaching my mom how to prepare puréed food for my dad when he could no longer eat solid meals. That level of thoughtfulness meant so much to us. The case managers were organized, responsive, and always willing to help us navigate the many details involved in my dad's care. And I want to give special recognition to Eric, the Manager at Niles Canyon Post Acute Rehab. Eric was consistently supportive, approachable, and deeply committed to ensuring my dad received the best care possible. He listened, followed through, and made sure our concerns were addressed promptly. His leadership created an environment where staff felt empowered to provide exceptional care, and families felt heard and supported. Overall, this rehab facility provided not just medical care, but genuine human kindness. Our family is deeply grateful for everything they did for my dad and for the support they offered my mom throughout his stay.

All the staff were super nice and helpful. From Anita the receptionist to the nurses, cna, and…read moretherapists. I really enjoyed my stay and with the right team it made my stay ten times better. And even after my stay management helped me settle with extended care. Thank you Nile's canyon post acute!

My in laws live here. Great staff - great communication. My in laws look healthier. Lots of…read moreactivities and social events. Some of the staff do not speak English well but if you are fluent in mandarin, it is a nice place to live.

In our family's 12-years' experience in having our father as a resident at Aegis Gardens, we have…read morealways found the staff to be professional, friendly, and very caring. The concierge staff is always very welcoming, friendly, and knowledgeable, which sets the tone to all visits. The facilities are kept immaculate and always has a fresh and clean scent, with no harsh chemical cleaners or institutional type odors. The décor has an Asian flair to it and the common area is always nicely decorated to reflect the current seasons / holidays. The various staff team members that directly cared for our father over the past 12-years, were always kind and compassionate, in addition to their professionalism. As our father's care needs changed through the years, the medical and management teams worked with us to seamlessly adapt to his changing requirements. On many occasions, we had asked our father on how he was being treated, and he always answered that everyone was very nice and kind to him. This added to our trust and confidence in his wonderful care at Aegis Gardens. This facility is led by Emily Poon, Senior General Manager. We have found Emily to always being very receptive and pro-active to any of our concerns; she is very approachable, caring, and professional. As a result, we never had any issues with our father's care at Aegis Gardens in all of these years. Sadly, last month our father entered hospice. At the hospital, our family needed to choose the facility where our father would receive his hospice care. Thankfully, Aegis Gardens was one of the options; we did not hesitate in selecting them. At all times, the Aegis Gardens Health Services Director, Gigi Tamayo and her team kept our family in full communications with any changes in our father. The Aegis Gardens nursing staff who directly cared for our father, provided a high level of compassion, great professional care, and kindness to him, which helped ease the emotional pain in losing our dear father. If we were to do this all over again, our family would not hesitate in selecting Aegis Gardens. The staff and facilities made our family's difficult situation a viable one. No one ever wants to place their elderly family member in an assisted living situation, but many times, there are no other options. Our family consists of seniors, each with our personal health challenges, so we were unable to adequately provide the necessary care that our father required. There are no questions that Aegis Gardens provides that top notched option in a professional, safe, healthy, and caring manner.