They could approve in every category. Scheduled an…read moreappointment confirmed a time and then watched people walk in of the street that received care before me .. Intake person in incompetent Staff didn't seem attentive or engaged After being over an hour delayed they left me in a room for another 30 min.. If this is modern medicine I can't do without it ....

If I could give zero stars I would. Very low effort, uneducated staff no urgency waited an hour…read morepast my appointed time to even be called to the back.

I'm giving them 2 stars, because I like Amanda Hood, and she listens to your concerns and offers…read moresome helpful suggestions. When it comes to medical offices that work with you to code procedures in order to make things go smoothly with your insurance and to keep your out of pocket low, they're among the worst I've worked with. They charge crazy high amounts in the first place, which are drastically adjusted by the insurance company (If you don't have insurance at all, beware!). I went in to address some sleep issues, and when asked how I wanted to handle the visit, I requested they do a full annual physical with blood work to determine what might be causing it. They ordered blood work and because they don't have a lab in-house, I had to schedule a return appointment. When I received the bill for the first visit, it wasn't coded as an annual physical. They billed it as something completely different, and between that and the blood work they ordered (some of which wasn't covered as part of an annual physical - which I'm OK with), my out of pocket ended up being far more than expected. When returning for the follow up appointment on my blood work, I discussed this with their office manager. I was told that they don't treat the initial and the follow up visits as one physical appointment, and that I had to pay for the first one as a normal outpatient visit since things were discussed in the visit that didn't pertain to an annual physical (make note - don't ask them to discuss any of your concerns, or you'll be billed for the mention of anything outside of the scope of an annual physical - and they won't tell you what those are until after you are billed). I was assured by that same office manager though, that the follow up visit would be billed as a physical and therefore would be fully covered by my insurance. We'll, turns out they billed the insurance company, for the second visit, not only for a physical, but also for an outpatient/office visit even though it was one visit. This after I was assured it would be billed as the physical only and fully covered. It felt not only opportunistic, but frankly, completely dishonest. They offered to cover half of the adjusted expense of this after making me fill out a "financial Consideration form" (as though this was about me not being able to afford it vs them admitting that they did anything wrong). In the end it seems that this office is more concerned about milking more money out of their patients than they are about building long-term relationships with them. I've worked with many offices over the years that are very good and fair about handling stuff like this. The two office visits to address essentially a requested physical and write a couple of prescriptions, were billed at around $1500. This is with no further treatment other than writing the prescriptions. That's practically what an ER would charge if I were to go there for similar reasons. Needless to say, I'm done with these guys.

The front desk staff was very kind. However we visited…read moretwice in 4 days, due to my teen daughter's condition worsening. She saw the same provider both times. A Streep test and a urine test was done on our second visit when we shared that her urine was an orange color. Blood was found in her urine and the provider prescribed Motrin. A antibiotic prescription was given "if she did not get better in a few days". I ended up taking her to the Intermountain ER a few days later where she was diagnosed with Mono. She was severely dehydrated after vomiting for 3 days, she was given an IV, medication for the nausea, and a complete treatment plan. Due to this being a virus, antibiotics are not part of her treatment. She was also instructed to rest for several day to reduce the risk of a ruptured spleen and told to contact her Primary Care doctor to follow up on care. I do not feel that the provided at Revere Health listened or worked to find out what was truly wrong with my daughter, and put her in more risk. I do not plan on visiting this clinic again.

When in person, they're great. They answer your questions and really care about your overall health…read moreand mental wellbeing. However, they are pretty bad with their reception of calls and their response to medical questions. I had an issue that was ongoing and very scary for me. It was due to a birth control and I wanted answers about what I needed to do and if a different birth control would be better. The phone reception is awful and takes forever to get a hold of anyone. Then I was told several times my doctor or a nurse was going to call me back and I never got a call. This kind of back and forth went on for a week (after I was already experience this issue for 2 weeks). I don't like being treated like I don't matter and like my medical questions are just going to get pushed to the side. I really thought this would be my gyno for years to come but I may rethink that now.

It saddens me to have to leave this review - I was placed on…read morethe nexplannon. Everything went great until the first time it needed to be replaced. The incision was made too large for the replacement which caused an infection and the nexplannon to slip out. After this incident I still continued with my care through them. I had it placed in my other arm. It comes time to get it replaced again beginning March of this year. When replacing it they had informed me the one being replaced had migrated a bit. After the replacement I noticed you can see the nexplannon bulging through the skin (too close to the surface) with an ache ive never experienced. I called with my concern and after 3 calls back my answer was that this is normal and to take ibuprofen and Tylenol. I knew this wasnt right as this is now my 4th time having it placed. I work in healthcare myself and had one of our Nurse Practitioners take a look. She stated to make an appointment ASAP and get it out. I will not return to legacy as I have felt unheard and pushed to the side. I have made an appointment with Dr. Jensen in Salt Lake City to take over my care. Legacy please do better.

Doctors take time with patients. Nice friendly staff. Doesn't charge an exorbitant amount for…read moreregular appointments. Love this doctors office!

Dr. Watkins and assistants are GREAT. Great bedside manner, etc. Knows his stuff. Nothing but…read morepositive thoughts from me. Quint R.

I went to many other doctors, and I decided on using Dr. Edwards. Shea Nielson was amazing. She…read morewent over all of my MRI's and made me understand everything. She gave me options and explained all the pros and cons to those options. She made it clear it is my choice in what I choose, but she help me feel comfortable with my decision. This was the only doctor that talked to me about going through my stomach to fuse my L5-S1. This was amazing. I have seen others with this same operation, but going through the back. Those recoveries take so long. I didn't want that and I would have put this off, but I am grateful I didn't. 5 weeks after surgery I am throwing a baseball again. Yes I still have some small surgery pains, and have to watch what I am doing. The surgery was awesome, and doctor Edwards was way better then every surgeon I have ever used. I have referred multiple people to them since.

I haven't been into this establishment yet. However, I might as well have been talking to a robot…read moreon the phone. She had zero compassion and barely asked questions about what I need. Freshly 21, I truly don't know what I need. I just know i need to care for my body. I did set up an appointment for birth control, we will see how goes. I cannot believe how uncaring and cold she was. So far I am extremely disappointed and not looking forward to the appointment.

The Customer service lady was terrible. She was so rude and not helpful at all. Just told us to…read morecall out insurance over and over again. We had already done that and just needed more information. Good luck! You need someone who cares to help people on the phones. Ridiculous customer service experience

I needed to get some blood-work done and this was the closest location. I didn't have an…read moreappointment; but got there right at 8am. I was able to get my blood drawn quickly and was in and out by 8:15am! The phlebotomist was friendly and didn't have an issue getting my blood; other people usually have issues so I appreciated not having to be stuck multiple times.

We were welcomed in and we're seen quickly on a Sunday afternoon. However, we had an awful…read moreexperience as far as "diagnosis". We went in for my 16 month old son who had been feverish and crying, with some other visible symptoms.(I expressed my concerns of strep) We felt as if they were trying to get us in and out asap. The Dr. Said "I don't know what the problem is, but we'll treat it, as if it were cellulitis." She also diagnosed him with an ear infection. I did not like the answer she gave us. So we went in this morning (Monday) to my son's regular pediatrician. We find out that he does have strep, and no cellulitis or ear infection. The prescription she wrote would not have resolved my son's issues and he would gave gotten more sick. I intend to get my 40$ copay back and plan to never go there again.

My whole family has been going to this clinic for years about 30 years…read more We like all the doctors Dr. Mcmaster is great he's our family doctor and help me give birth to my two boys and now is my daughter's pediatric. I haven't had a problem with the receptionist picking up the phones, and what I also like is that sometimes they can fit you in that same day you call

Dr McMasters is an excellent doctor. I have always been treated with respect, and they are very…read morehonest in all their dealings. The review Keith M left is so wrong. Perhaps he doesn't understand that his girlfriend was given a break since she had no insurance. The Doctors work in the practice, they do not set the prices or handle the billing. I would not hesitate in the least going to Dr McMasters for anything.