I called for an emergency root canal. I love out of state and they got me in the next day and then…read morecalled me back with a cancel to see if I wanted to come in sooner. From the time I walked in the door I was greeted and treated so nice. The staff are very friendly and helpful. Dr Yasmine Basseghi was so sweet and checked on me throughout my procedure making certain I was comfortable. All the staff are nice and friendly. I highly recommend this office!

Root canal was fine but now no one answered the office phone? Tried to call many times is she still…read morein business?

I was a patient at this office for over 20 years. I had the dentist that opened up the practice…read more After he retired he left me in good hands with three very capable dentists as well as most the office staff did not change. The are now owned by 42 North Dental Care, PLLC practice and this company is owned and operated by dentists Dr. Samuel Shames, DMD. and Dr. Ronald Weissman, DMD. Since they took over all the former dentists are gone and last I knew most of the staff had left. They put crowns on three on implants I had done at an oral surgeons office in December 2023. Last week, 18 months later they sent me a huge bill. A week later I got an automated call asking for me to pay over $2500 right then. This is just one of the most absurd situations I have every been in with a dental office. The doctor that did the crowns, Dr Pabaney, was the worst dentist I have ever had. I only went to them because I was with the practice when I first stared the implant process. Not only was it a total nightmare just getting them to call me back to get an appointment but his chairside miner was rude, he had THE WORST BREATHE OF ANYONE I HAVE EVER ENCOUNTERED and he is supposedly a dentist. Even his dental assistant knew he smelled, the look on her face was a look of horror, even she couldn't take it. Since I've moved to the area there are so many other dentists office that you have to go anyplace else. Also, look for who the owners are, if they have anything to do with 42 North Dental Care, PLLC stay away.

HORRIBLE. Went to Northborough Dental for 19 years and always had such great care from Dr. Howells…read more He was an amazing Dentist! Dr. Pabeny, I hate even referring to him as "Dr.", took the practice over and is an absolute SLEAZE who lacks professional morality. The Hippoocratic Oath he took when becoming a dentist meant nothing to him. He damaged one of my four crowns and downright lied to my face and was backpedaling on his story when I called him out on it face-to-face. I have never met a medical professional who could look a client/patient in the eyes and lie. Not to mention the note he doctored in an attempt to cover his butt when I brought up seeking legal assistance on the matter. When requesting for documentation and imaging he refused to send ANY documentation that I could then use to hold him accountable. He is an absolute sleaze who should rethink what type of professional he actually is...which he is NOT. Pabeny, you are a downright lying sleazebag. I can't emphasize the sleazebag more when referencing you!

I used to see Dr. Brown for emergency and routine care. In recent years, I have struggled with our…read morecountry's changing policies in health care, and when I last saw Dr. Brown 3-4 years ago, his bedside manner had become cold, and he seemed argumentative. I decided to give him another chance in recent months. When I recently broke a dental implant, I called him about making an emergency appointment. As soon as we started speaking, he berated me for missing appointments that were scheduled during a period I was recovering from an epileptic seizure, something I had told him. He went on to stress the importance of his losing money. As a final insult, he said I may have "been eating jelly beans" rather than recovering from a grand mal seizure. I hung up after telling him I was deeply offended, but I believe no one deserves to be treated like this.

I suggest steering clear of this dentist. He put an ill fitting crown on me that fell out multiple…read moretimes and eventually became infected. He also missed some serious gum disease in a close family member. Furthermore, he has a massive ego and is extremely arrogant. Do yourself a favor and find a better dentist.

Such an amazing experience at Dental Solutions in Northborough! They are so kind and thoughtful;…read morealways explaining each step of the treatments they are doing or proposing to do, and with state of the art equipment and highly skilled Dentists and Staff! I used to have a lot of anxiety and hesitated over calling and visiting a New Dentist, and I am so glad I gave Dental Solutions a chance! The receptionist is very knowledgeable, calming and puts your mind at ease immediately! I only wish I had called them sooner. Anyone who needs Dental repairs/cleaning/a New Dentist, but keeps putting it off out of fear or embarassment or anxiety, will be halfway done with their Appointment thinking the same thing I did: "I should've done this a year ago! What was I waiting for? These people are awesome and after this I can actually smile again" Huge Thank you to Dental Solutions Northborough Please take good care of your teeth, it's okay to procrastinate in other areas of life, but you don't want to learn you have 12 cavities that need root canals, 2 extractions and 2 implants/crowns to get Lesson learned! This was the best place I could have gotten that work done! 5 Stars

High quality, affordable healthcare is everything! I feel fortunate to have found this dental…read moreoffice several years ago. Aptly named they have solved so many problems for me in that time. Super talented Doctors they are compassionate and gentle, not a common combination in my experience. My hygienist is super thorough, friendly and funny. The office staff is insanely efficient and a pleasure to deal with. I recommend Dental solutions of Northboro without reservation!

Clean, efficient, professional as well as the nicest people all around. Would highly recommend to…read moreyoung & old alike!

Dr. Rao and her staff are fabulous, they really take great care of our family and I wouldn't go…read moreanywhere else. I've had pretty bad experiences with my prior dentist and was pretty jaded but Dr. Rao and her staff took great care of me. They're all very understanding and kind.

Don't waste your time with this practice. The hours are inconvenient and the staff is snotty. Not…read moreto mention the main problem is the doctor is absolutely rude and does not do a professional job. He will overcharge you for an exam and will do the absolute bare minimum so he can get on with his day. He displays nothing but rudeness and acts like he never wants to be there when it's his practice and only works there a whopping three days a week. Cleanings are the only thing that are acceptable but even so if you're curious about having a cavity or needing any other work done don't waste your time and money here you will not have a thorough job done and you will just be burning a hole through your wallet and be unsatisfied and still in pain.

The staff here is so friendly. They go above and beyond to make me feel comfortable! Such a great…read moreexperience every time I'm there.

I am extremely disappointed with the level of customer service I received at this office,…read moreespecially after being a loyal patient for over a year. On the day of my appointment, there was a medical emergency on my street that blocked access, causing an unavoidable delay. I did everything a responsible patient should do--I first texted the office, then followed up with a phone call to inform them I would be approximately 10-15 minutes late. The staff member I spoke with assured me that this would be fine. However, when I arrived, I was abruptly told that I could not be seen. What made this experience particularly frustrating is the inconsistency. I have personally waited 15+ minutes on multiple occasions when the office was running behind, and I remained patient and respectful. Yet when the situation was reversed--even after clear communication and approval--I was not given the same courtesy. Additionally, the interaction with the office (including who I believe was the owner, Tina) was extremely disappointing. The tone was short, dismissive, and abrasive. No apology was offered. No effort was made to find a solution. No attempt to reschedule was initiated. It was handled with a level of indifference that felt both unprofessional and disrespectful. I also could not ignore the stark difference in demeanor displayed toward another patient in the office at that same time. The contrast in tone and engagement was noticeable and, frankly, concerning. As someone who has supported this practice--bringing my family here and referring three additional patients--I expected a much higher level of professionalism, accountability, and basic courtesy. Lastly, I would also question the appropriateness and sanitation standards regarding the presence of a dog in a dental office setting, as I have observed this on multiple visits. This situation could have been handled very differently with simple communication, professionalism, and respect. Unfortunately, that was not my experience.

Dr Theroux is so wonderful and knowledgeable and the entire staff is terrific. The office is…read moredecorated so nicely too. Each room has a theme and even the waiting room has a pretty gas fireplace. Highly recommend!

If you want to be talked down to, go see Dr Seith. If you want to be made to feel like asking…read morequestions is stupidity then go see this person. Many people have anxiety about going to the dentist. When they muster up the courage to finally do so then are treated with condescension, its the worst. I don't even want to give one star but was made to.

They misdiagnosed my problem, then extracted the WRONG tooth. I've had 3 months of discomfort and…read morecouldn't be more disappointed. I changed dentists and am now missing a tooth on the left side where I usually chew. Brutal.