Crestwood Pharmacy is amazing. The staff is wonderful. No complaints with my past experiences.read more

I have been using Crestwood Pharmacy from the beginning, March 2005. Jay and his staff are…read moreknowledgeable and very helpful. If I need meds they don't have, which is rare, they will either try to get them or refer to another pharmacy. I also get the various shots that I need, pneumonia, covid, flu. I highly recommend Crestwood Pharmacy over the big box pharmacy.

Although I live in the general area of this CVS location I have not been into this particular store…read morepreviously. Today I went there as the designated location for my second Covid booster shot. They took me right on time for my appointment. The general pharmacy staff was friendly. However, of special note, the pharmacist was super friendly and efficient. Although I was already familiar with the potential side effects (since this was my forth Covid related shot) the pharmacist took extra time to explain things and was extremely attentive despite the pharmacy being extremely busy. Overall I was very impressed with the interaction today and I highly recommend this pharmacy.

This CVS is presently undergoing a renovation, so I doubt it's as clean and organized as it might…read moreotherwise be. The inventory was still in generally good condition. Hopefully some of this renovation will take place at the pharmacy, because it's somewhat cramped and not really capable of handling a backlog of customers. There's 2 self-check kiosks in the front, with no place for a line to wait if there's a backup. Hopefully these get a facelift too, as they could be more user-friendly.

It's a really nice and friendly pharmacy which provides very nice service. But unfortunately it…read morewill be permanently closed this month. I feel disappointed about this.

Stopped in here to pick up some snacks for the road, some soda and one of those cigarette lighter…read moreto use adapters for my car, and they didn't keep me waiting. I had walked up to the registers where the cashiers usually are, and they ran right up and cashed me out. I love prompt service. They hooked me up here.

I've been here more times than I can count in the past 3 months. (And I can count pretty high even…read morewithout using fingers/toes!) And they always have the script ready within about 15 to 20 minutes of getting it written. I had to go to the Urgent Care across the parking lot a few times (thanks pneumonia) this past winter, and they'd have everything ready by the time I walked over there. Maybe I had to wait a minute or two if they were busy. The other day I walked in and the lady behind the counter waved and said hi. On my way out the guy told me to have a good one, and I admonished him to do the same! So, at least in my experience, the service is fast and friendly. The pharmacists are especially kind despite the treatment they get all day.

Please get rid of your new AI "communication" system! It's horrible!!! I can't tell you how many…read moretimes I had to call and then wait for a callback because you can't get through. You now have to leave a voicemail and wait for a callback. And if you forget to ask a question you have to go through that whole process again. Just answer the damn phone.

Years ago (decades), I bought all my cosmetics, hair care and skin care products at this CVS. Over…read morethe years, the pharmacy wait got longer and longer, and both the pharmacy and store staff got more unfriendly and less helpful, while prices shot up exorbitantly. I think they hike the prices extra because this pharmacy is located in Delmar and they assume everyone has money. My neighbor's daughter worked at the store when she was in high school and was constantly pressured to work more hours. That was the last straw for me. I support workers. I do not support companies who exploit the folks who work hard making them money.

i had a GREAT experience with Keke at the pharmacy. she helped me with an issue with my provider…read moreand went above and beyond to make sure the issue was resolved. i felt heard where usually i am dismissed. thanks again Keke i really appreciate all your help and appreciate your kindness.

Ever find one of those places where all great things involved in customer service come together?…read moreThis is the place. We had a unique prescription to be filled for some medical equipment and our doctor sent the script to Marra's to be filled. I reached out to them to get set up and they not only had a wide variety of options for the equipment we needed but spoke, extensively, on each of the choices so that Mr and my wife could make a fully informed decision. Not only were they informative but they were exceptionally kind, thoughtful and funny. When I went in to pick up the equipment I was blown away by the selection and the breadth of their pharmacy. It is really impressive. Never figured I'd leave a review for a pharmacy, but here I am. 10/10, they're fabulous.

Walmart didn't have my prescription - so I transferred the prescription here. They tried to tell…read moreme there was a limit on what my insurance would pay for - which was not true - and they just filled a portion of the prescription. Terrible service. Had to get a prescription written twice by my doctor and sent in again. Next time - I will stick to Walmart. I had never used Marra's before and the pharmacist was encouraging me to transfer my prescriptions here - I have 6 people in my family - so it would have been a lot. Lucky for me I didn't.

I have been using ConnectRx home delivery service for some time…read more They have been consistently accurate, timely, courteous and very pleasant to deal with. I strongly recommend this pharmacy

great to have as our pharmacy , delivery service is a plus for sure.they call when scripts are…read moreready or refills are needed. great to deal with!

Caught a bug. Nothing bad but need sone strong stuff. This is one of my favorite Walgreens…read more Huuuuuge

Horrible Customer Care! Absolutely no help at all when I…read morejust wanted to set-up an account. I'm switching to another Pharmacy today! (Guilderland location)

This was a really good CVS. The cashiers are extremely helpful. The place is nicely organized. It…read morelooks like they give jobs to the local Albany students from SUNY Albany, or the College of Saint Rose. I have to say that I am also impressed that the corporate heads haven't replaced these kids with machines, as the kids are much better at customer service than the inanimate objects at other CVS locations. Bravo CVS!

CVS Pharmacy is fantastic! They are so helpful, so friendly and extremely accurate, which is so…read morevital with drugs. I really appreciate having someone I can trust within walking distance of my home. Thanks, CVS!