A small thing but they are terrible as far as customer service and common sense…read more I stopped to use their air pump. Paid a dollar fifty and the pump was not working properly. Told the mechanic who observed the entire problem. He was filling another tire in the garage so I told him about my problem and he said we don't do that. He then called the manager over who also told me no. The entire procedure would have taken less than a minute. Thanks for your assistance.

When a woman hit my rear bumper in a parking lot last winter, she offered to pay for the damages…read moreinstead of putting it through insurance and insisted that I take it to Grand Auto, even though I have another mechanic that I go to regularly, because her husband is good friends with the owner. Since she was paying, I didn't protest. Han (the owner) did a great job on my car and treated me very well. He even offered to pay for a rental while my car was in his shop. I'm not sure if that's something he does for everyone or if he did that because his friend was the one paying, but it was kind nonetheless. This year, my car was having new problems and I decided to take it to Han again because I was very pleased with his work last time. He's very friendly and extremely knowledgeable about auto repair, but the price he charged me for labor was super steep. I wound up going to Ray Auto Repair in North Haledon who charged me a whole $100 less for a very thorough job. However, he's a close friend of my boyfriend's dad, so that's probably the reason why it was so cheap. I wonder if Ray would've charged the same price as Han had I not had connections, but I never got around to asking. BOTTOM LINE: BE BESTIES WITH A MECHANIC.

Wow!!! what a guy... straightforward and a person of few words. He will detect the issue in your…read morecar quickly and fix it immediately. The best part is they are open of Saturdays and you can drop by without any appointments. They are very cost effective. Highly recommended.

It's rare to find an honest mechanic who diagnoses correctly and quotes appropriately. I've been…read moresending my vehicles to Mansukh Auto for years now and have never been dissapointed. Kudos to Gobind, the owner/lead technician there.

I've been a customer of Marcella Auto Repair for many years and wanted to finally say a good word…read moreabout them. Do you know how hard it is to find an honest, highly experienced, & capable repair shop? I do, & I can't say enough about Steve & Andy at Marcella. Every time I bring a vehicle to them, they check it out for my problem & call me with an estimate that only changes if they discover hidden issues. The ball is always in my court to approve or not with no sticker shock when I pick up. Their work has always been flawless for me. I hesitate to go on & on thinking this will look bogus, but I would never consider going anywhere else.

I was in an accident and the owner who does police towing was fast to arrive at the scene, and was…read morenot just trying to make a fast buck and charge me for everything under the Sun. He let me keep my truck at the yard for a day so I could arrange to get it home. Very accommodating and honest

QUALITY WORK - THEY WILL NOT WASTE YOUR TIME OR YOUR MONEY. Do not be fooled by these low star…read morereviews. The owner and operators of this shop are some of the best in the business. After they made my E46 run like new again in 2014/15, I have been here frequently to pick up parts regularly for my BMW E46 as well as major service when my expertise and skill level did not match to the task at hand. When something went wrong with my DIY job, I had Rich and Victor check out my car to make sure I didn't do any major damage. Once again, upon arrival... a friendly interaction followed by a wealth of knowledge. All of my concerns were addressed and given to me in writing. You just HAVE to be patient because good things take time. And most of all ROCS will never compromise the quality of their work to rush a job out of the shop. They are honesty, trustworthy, extremely knowledgable, and most of all FAIR when it comes to a competitive price point for their work and parts. A bonus of constantly stopping by this shop is the eye candy of all the Porsche's they work on and build! I am a customer for life. THANK YOU!

I have a 2002 porsche 911 (996) that I bought used a couple of years ago. Before buying the car I…read morehad done some research and learned about ROCS and about how competent they were with Porsche service and they are pretty conveniently located for me. Since owning the car I have always brought it in to Rich and Victor for every service. These guys know Porsches inside and out and they are very trustworthy. Ok, so sometimes you have to spend a few bucks to keep an older sports car in top running condition - but it's worth it with these guys and I know I'm doing way better than bringing it to a Porsche dealer. On my last service there, they had called to let me know they needed another day to finish the job. But when I explained I was going out of town the next day, they offered to stay late to finish the job. They even changed the oil and washed it. Great guys - great service.

I had a nail in my run flat tire and i didnt want to replace it yet. They patched it in 10 minutes…read more(i had no appt) and charged me way less that i thought so i even tipped 100% the amt they charged me. Thank you!

Very reasonable prices. Replaced rotors and brake pads for our older Honda accord for over $100…read moreless than what other motor shops around the area were quoting. Started right on time for our appointment as well and finished quickly too. Great service! Popular location.

Got my truck just in time for family trip!…read more Even included a complimentary detail. You want real service, go here theykept it TRILL!

I WAS REFERRED BY CAR SHIELD TO GO TO THIS MECHANIC TO GET MY LEAK ISSUE RESOLVED. The mechanic…read morestood with my car for two weeks and when i got my car the mechanic told me still has a leak to get rid of my car because is not fixable. I took it to a different mechanic and they explained to me it's fixable. I'm going further with this matter and i hope his ready the owner that don't speak English supposedly. This place is a scam took my deductible of 1000 and 100 for supposedly other things they tried to service but the issue. I wish i can give them no stars. SCAM SCAM SCAM fraudulent be careful

This is one of the TOP auto shop in the BX…read more Unfortunately I damaged my friends car with a few scratches & bruises. Not only did they help me out as much as they could, they explained to me in detail what was wrong & what would have to be done (which I can appreciate because I don't know much about damaging cars). They truly work with you. I would definitely recommend it here, please don't hesitate (they have some great workers) to come. Thank you Sonny, you were such a great help !

always can rely on great diagnostic and service!!!!!!!!! always my first stop!!!!! Great people,…read moregreat work, great service......... love this place!!!!!!

I called Sammy because of some great reviews I saw and needed help in a pinch. Sammy was great and…read morevery knowledgeable and sympathetic to my situation. He talked me through all he was doing and fixed my dads car in one day of receiving it. He is also very reasonably priced! He told me other work the car needs done but was clear it didn't need to be done right away, which I appreciated. Will definitely be back and recommend him and his team highly! Everyone is super nice and helpful!