Stay away from this practice - total hacks - they are moving to a new location and still won't…read moreprovide safe / discrete treatments despite telling clients they would have a private room at the new space (so we wouldn't find other care givers) - nor do they have a clue about how to care for their patients. No integration or processing...just a lot of nothing... I thought they were in it for the good of helping people get their meds and dismissed their mistakes over and over in good faith but these two scam artists are just in it for the money - Ally is the owner and the problem - Tana is just her pawn with more credentials - very sweet but not able to keep things straight and then try to make me the bad guy - nope. I put up with a lot from them. I know there are better facilities but this was close and easy for awhile. Together they have zero clue what they are doing. That's 100% obvious - Totally messed up my long term disability leave due to messing up dates and information. Messed up my treatment this week with no notice to make other arrangements. There is no actual doctor at this practice - there are no actual trained mental health professionals - just a couple of nurses writing scripts. It's kinda crazy. They lie to patents, bait & switch people, cause panic attacks over stupid stuff and try to charge you for their mistakes - when they can't keep their own vacation schedules straight - it's really sad and frustrating dealing with them. I personally hope they lose their licensing for spravato and scripts after the way they have mistreated me - the stories I have documented over the last year are wild. Telling me you are writing scripts for your husband so you can take them is unethical and you should not joke about it with anyone especially not your patient. I don't care if it's an antibiotic or not your ethics are poor. It's not cute or funny. PS the owner Ally's laugh is super obnoxious while people are in treatment - they would be goofing around joking / talking outside the treatment room - totally unprofessional - no noise cancelation or white noise can combat that laugh - I can't tell you how many times I've listened to you talking to your clients about their meds?!? No confidentiality here.... Look elsewhere - I'm sure a better clinic will open up in the next year if I have anything to say about it.

If you don't take care of yourself, you will not be able care for others…read more One of the best decisions, I made was calling Mind Align in April 2024. I can't say enough great things about Ally and her staff! From the moment I walked into the office, I felt welcomed and cared for. Ally took the time to listen to all my concerns without rushing through the appointment and allowing me to feel free and unashamed of what I was experiencing. Their expertise and compassion made a huge difference in my experience. The staff is friendly and professional. They are available and attentive with my urgent concerns and challenges. As well as answering all my questions and made sure I felt comfortable throughout the visit. I truly appreciate their dedication to patient care and continuing to help me. I would highly recommend them to anyone!!

Very professional. I recommend them. Dr. Fellowes is the…read moreowner. He is wonderful any problems any questions he will call you back personally. His staff are very caring people.

I have seen Dr. Fellows for 2 years! I am truly blessed. He has helped me manage my anxiety and…read moresome major health issues that I have been going though on top of working 7 days a week,also a single mom. He always is extremely professional and takes the time to listen and help. When I have a panic issue and have to text he he always calls me right away! Now that is a very caring doctor. I have referred lots of my client to his office and they all rave about his staff as well! I highly recommend MHS!! Patti

Nice place,great staff and caring Docs. Dr Zahid went out of the way to care for my dad.read more

******If i had the option to rate this garbage place a 0 i would. The staff is very unorganized and…read moreunprofessional the "receptionist" jasmin is the most unprofessional and rude person i have ever encountered in a healthcare business. She does not belong working anywhere around sick people because she lacks compassion and has no sympathy towards helping people. The management in the place is horrible and they lack any knowledge on how to handle a business. Dr. Mohammad Zahid tries to help his patients and his wife the psychiatrist is the worst. When you have to go through anyone in that office to get refills or questions about bills, medical records or anything you get the rudest most incompetent staff. The manager that was by the door spoke and understood very little english!! and couldn't comprehend the issues at hand and just watched her staff disrespect, argue and yell at me telling me to go ahead and report her (jasmine) that she didn't care!!!! My advice is stay away from this place!!! they have no business operating a clinic. The office smells and looks horrible and it's always dirty the bathrooms are disgusting and you are lucky if there is toilet paper in them. This family owned business needs to shut down they violate so many laws and when you ask for medical records to be sent anywhere so that you can be seen by actual competent Dr's and treated with respect by actual staff you get told there is a fee and that they will not be done until a week later and even then they still never get sent. BETTER DOCTORS AND STAFF OUT THERE! DON'T WASTE YOUR TIME IN THIS DUMP!!! My next step is to report to my insurance and also at the Office for Civil Rights (OCR) for HIPAA violations as well as the state and federal government and the department of health and human services for withholding my medical records.

I have to say that my time there was not great but it wasn't terrible the people that work there…read moreespecially for one CNA Mariah she really cared for all her patients she deserves a raise. when i first got there she really noticed that i was in major pain and tried to make me as confortable as possible. When she told me about options about the shower schedule she had to do a bed bath on me and treated me with dignity and made me feel confortable. From that day on i knew that while she was there i was in good hands with a caring person. There was a few more people there that always made me confortable and these people are the reeptionist i always called her georgeous and she called me hansome she made me feel at home i didn't get here name and i am sorry. there was two more people that really kicked my butt in therapy and they were Agnes and Ross they really worked me because they knew how bad i wanted to go home and they did not take it easy on me i appreciated that there were days when i got back to my room and just exhausted. This is the reason that this review is not five stars and it comes down to privacy. This is more for the second shift when the door is closed to the room it is only proper to knock and wait to be answered before coming in to the room. They had a habit of just walking in the room without knocking. There was a couple of times where i was in the bathroom and they just barged in and opened the door. Even though it is a kind of a hospital vibe when the door to the room is closed it should be considered being private and the courtesy is to knock not just walk in the door. if i ever have to go back for rehab i would go back to avondale

We moved my mom out of Avondale Estates of Elgin within 36 hours of her admission due to multiple…read moreserious concerns about her care. We requested a breathing treatment three separate times, and it was finally given about five hours later. The nurse then left the mask on and did not return for about an hour to remove it. Afterward, my mom was put to bed and the call button was left on the chair, out of her reach. Late that night, after 11 p.m., someone entered her room claiming to be a doctor. When we informed the facility about this the next day as we were arranging to remove my mom, they said they had no idea who that person could have been. Our mom has significant edema and needs to keep her legs elevated, yet the facility had no recliners available. Her only options were to sit in a wheelchair or straight chair with her feet down, or lie flat in bed. We were also told that walkers were not allowed, which raises serious questions about how patients are supposed to regain strength and mobility to safely return home. After a shower, the bathroom floor was left wet and never mopped. Our mom slipped on the wet floor while brushing her teeth. We reported this and told them we were taking her home and arranging home health instead. To make matters worse, when the home health provider called to obtain her records, their calls were not returned. Based on our experience, this was a subpar facility and we would not recommend Avondale Estates of Elgin for anyone needing attentive, safe, and responsive care.

I've been seeing Dr. Malik at Advanced Psychiatry for many years and I have always appreciated the…read morequality of care and attention to detail that she has towards her patients needs. A very professional first class approach to mental health and well-being. I highly recommend if you're looking for a trusted partnership on your journey! :)

I have been a patient for over 10 years. I saw Dr Malik before she started referring me over to…read moreisha. I would zoom her about every 6 weeks then 8 then a couple months for med refills. I ran out of Klonopin on a Tuesday a medication they filled for me for 10 years. I didn't receive a notification that it was ready by Friday so I called my pharmacy. They said the Dr hadn't approved it yet. I called the office at 3 as soon as I found out it wasn't being approved. I tried leaving a voicemail for Isha but someone from the office just picked up. I explained what was happening and she told me they won't fill prescriptions if I haven't been seen for over 3 months. I told her I didn't know that. She said it would be in the paperwork. Ugh that was 10 years ago I don't remember. I told her I was having extreme panic attacks due to the sudden stop of the medication. She told me there was nothing they could do. She wouldn't even offer to try to contact Isha. I made an appointment which wouldn't be for 5 more days so I decided to see if I could get a hold of Dr Malik. Same thing as with previous phone call. I hadn't slept for 3 days because I have restless legs and that is what the medication is prescribed for me for. So another sleepless night and get up Saturday crying shaking head feeling like it could explode, ringing in my ears, shaking, jumpy. I look up Dr Google and it says to never stop Klonopin abruptly that it causes all the symptoms I was having as well as strokes and seizures. I called the office again at 11:00 am and talked to an emergency line that told me they were going to try to get a hold of a Dr. It is 2:00 in the morning now. I never got a call and I will be awake again. They DO NOT Care! I could literally die. I have never abused medication. I get my 30 day supply and refill it after 30 days but since I've been taking it for 20+ years so my body is used to it. I have not felt cared for by them for years but it was easy to do a zoom visit and be done. I never expected anything like this to happen. Terrible horrible thing to put someone through because you're lazy.