The front staff (aside from Sandy who I can assume no longer works there) is a joke. They don't…read moreinform you when making future appointments you have an OUTSTANDING BALANCE OF $25 instead they call multiple times in one day. The receptionist Katie or Kate I honestly don't know her name. Speaks so low and slow. But she sure is quick to raise her monotned voice and give you an attitude when you ask about the OUTSTANDING BALANCE OF $25. I'm sure the doctors are decent but the staff is a joke. "Emma" from billing is rude. She makes you feel incompetent. My kid only sees Linda Kramer (she's amazing) but holy moly the rest need to be removed or retrained. Such a joke ONE MORE THING: Horizons Behavioral Health is documented in an upcoming series on corruption for committing HIPAA violations, billing fraud, and malpractice. There are several practitioners named. One is Dr. Ritu Talwar. Another is Dr. Susan Olesch. Linda Kramer is not mentioned to my recollection.

They unfortunately hire very incompetent people as receptionists. I've been trying to get an…read moreappointment for 3 weeks I have called multiple times and I have not gotten one call back.

I adore Dr. Parks! She's an amazing psychiatrist and genuinely cares about her patients! I've been…read moreseeing her for about a decade and hope to stay with her until she retires, which is hopefully no time soon

The person over the phone had I I don't care attitude after you guys sent my personal information…read moreto a random email and can't send the information to the person it's actually for. I WOULD NOT RECOMMEND TO ANYONE THESE PEOPLE DOMT CARE AT ALL. Absolutely unbelievable. And this is all for court too so this better get solved fast.

Doris is an absolute DOLL!! I was so worried about my daughters prescription being filled but Doris…read morewas SO attentive, understanding, responsive and SO quick to call me back-she made my week!!

My experience with Main St. Psychiatry and Dr. Joanne Parks has been absolutely stellar. Dr Parks…read moreand each member of her team is extraordinary. They are professional and at the same time construct a safe atmosphere for healing. At the cornerstone of Main St. Psychiatry's practice is Joanne Parks, M.D. In my opinion Dr. Parks is a highly skilled psychiatrist. She brings a myriad of skills including a very extensive medical background. She brings warmth and empathy to her patients Dr. Parks has helped me feel safe and able to grow. She validates patients'feelings . I believe Dr. Parks treats her patients, her staff and other parties with respect. She definitely goes the extra mile to help her patients She works extremely hard to meet her patients' needs. In this vein I emphasize that Dr. Parks is an excellent practitioner who exceeds expectations. I have always felt her care for me and my needs. Further she respects me. And she supports me. She carefully handles all matters, especially those that are sensitive Main St Psychiatry and Dr. Parks offer services beyond therapy and medication. At the center of these additional services are a treatment called Transcranial magnetic stimulation (TMS) TMS is a series of procedures that uses magnetic fields to stimulate nerve cells in the brain It's called a noninvasive procedure because it's done without using surgery or cutting. I have had TMS at Main St. and found it to bevery helpful. Overall, I would definately highly recommend Dr. Parks and Main. St. Psychiatry.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

We consider Dr. Nager to be one of the best doctors we have known. He has treated several of our…read morefamily members and he is not only extremely knowledgable but also very kind and caring. (I feel bad that someone left a negative review for Dr. Nager based on a disagreement with an office worker that he didn't even hire. People will see that one star review and assume it is about Dr. Nager.) If you want an expert caring doctor, we very highly recommend Dr. Nager.

horrible treatment by office workers!! i've been a patient…read morefor 17 years of dr. nager, neurologist at this office. i have no problems with dr. nager's service.... "it's the rudeness and the degrading demeanor of the office workers!!! the office ladies decided.... to terminate me as a patient when i went in the office to pick up my refill on my prescription! they also would not allow me to speak to dr. nager at all!! i'm wondering if dr. nager even agrees with these office workers or if he has knowledge of what these office workers are doing to dr. nager's practice?! watch out... that you don't make one of those ladies mad because they might decide one day that.... "you shouldn't be a patient of dr. nager" too!!

This place is TERRIBLE! they don't take basic state insurance.Which is extremely inconvenient. I…read moreliked my doctor so I decided to pay out of pocket for their services AND out of pocket for the medication I need. Suddenly, there are excessive charges on my bill for whatever reason.The site where the bill is broken down does not reflect at all why I was charged so much all of the sudden. Actually doing the maths doesn't add up either.. with a calculator.. so they are just flat out robbing people. Shameful.

I was being treated by Mary Betsy Gamlin for a few years and she was the most helpful provider I…read morehave been to, (I've seen a few over the years). Only reason I left is because I moved out of state, so sad I couldn't keep her! She is genuine, and is all about quality of care and not numbers, unlike most health care systems nowadays sadly (I work in healthcare so I know the system). She is a quality practitioner!

Im not a person that seeks out help for myself, but after dealing with health anxiety I had to look…read morefor help. After being connected with Dr. Parisi I knew I made the right choice. Dr. Parisi was very understanding, compassionate, and able to give me the tools I needed to get back on track to living again. Please if you are having any kind of mental health issues contact Dr. Parisi and get your life back.

After much back and forth, I decided to give therapy a try for anxiety issues that I have had most…read moreof my life. Additionally, I had recently been going through some family medical issues. I immediately felt comfortable with Dr. Parisi during our initial conversation. Throughout our sessions over the next couple of months, he was there to listen, empathize, and teach. Dr. Parisi is so insightful and provided a thorough explanation of how to use CBT to help tackle my anxiety and fears. I'm incredibly grateful for his help. I would absolutely recommend him if you are looking to give therapy a chance.