I have been with community eye care a few years. 3 weeks ago I placed an order for my daily contacts, I called today to ask them to email or fax me a copy of the receipt as FSA is requiring verification. I was told they were not set up to email or fax me a copy of my receipt. I was told I could come by and get one. When I informed her that I work an hour away and don't get back in town until 8pm. She states they work through lunch (like how does that even help me). What business in 2024 doesn't use technology and unable to accommodate their patience. Needless to say, I will not be returning!. AON, the sinks that they ask you to wash your hand at before using contacts, hasn't been cleaned in years... This is beyond pathetic. When they move one patient out and another in to the exam rooms, they DO NOT sanitize the equipment. Lazy!!! Please visit elsewhere..... read more

Front staff was incredibly kind and helpful in picking out frames. They did a wonderful job getting me in and helping me out. The exam itself was rushed and the doctor had horrible manners. He decided to interrupt while trying to share my eye medical history (military, so it's hard to establish long term care with one eye doctor) and instead said, "What was your actual question?" He proceeded to explain to me how an eye exam worked with looking through the lenses which was condescending because I just told him I wore glasses since I was 14. I struggle getting a good prescription due to wearing bifocals my whole life and instead of listening to me or helping me, he said "You are too young for bifocals. That's unusual to do at your age." Respectfully, having the ability to see is more important than accepting the opinion of someone who barely tried to help me. He also is uneducated on what Tricare insurance covers, because I have never been told or have had to pay to get a prescription for contacts during an eye exam and he said it was a $99 fee to even be looked at. Not true. They've covered my exam and prescription fees for everything, I just have to pay for the glasses and contacts myself. The exam was two clicks. That is literally it. He did one level of checking for each of my eyes on what is normally "Is 1 or 2 better". He instead said "tell me when it's not bad anymore" one time for each eye and then dilated, and he judged me for wanting to contact my husband because I am unable to see after dilation. After dilation, he sent me to look at frames. As mentioned, I am pretty much blind when I'm dilated so as much as the staff could help, I still had to play the guessing game and hold one of my glasses lenses up to one eye to see what they kind of look like. When I picked out lenses, we went back in, and he told me my eyes looked good and I'm farsighted with astigmatism (thanks for telling me something I already knew). Overall, I rarely post reviews but I think this doctor really needs to be kinder to his patients and actually listen to what they're trying to say, especially if you know 0% of their medical history. Additionally, when my glasses are ready, if the prescription is incorrect, I am going to request a refund completely and find somewhere new. I cannot tell people to avoid this place enough. read more

The two women who work in the front of the office are always really friendly, professional and efficient. If this review were only based on them, it would be five stars. Unfortunately the eye doctor has an awful bedside manner. When I visited for the first time for a routine eye exam to renew my contact prescription he was short with me for the entire appointment and it felt rushed. At one point I mentioned some irritation I had been experiencing on the skin on my eyelid and asked if he might have any idea what could be causing it. He asked if I slept on that side and I said no. To which he answered aggressively, "I don't know" with so much attitude it could have been an angry teenager. Lastly, he got my prescription wrong. I've been wearing contacts for ten years and just needed a new prescription and he wrote me a weaker prescription than I've ever had. I know eyes don't improve. I asked if he could make it the same as it was before and he argued and said I didn't need that strength. So now I walk around with not as sharp vision as I'm accustomed to. I've also taken my glasses (that I bought from here too) in a few times to be tightened and they still slide off my face... I thought eye care (especially for someone who has worn glasses since I was 5) was pretty straight forward, but now I know you can totally screw it up. You've been warned. read more

So I go there and buy 2 sets of glasses everything was great Staff very nice So any time the screw comes out of my glasses they fix them no questions asked Very good staff they done this 2 times now And I forget there in my pocket I'm not helping matters none The glasses they sell are first class I just work in mine But I just wanted to take a minute and talk about this place is staff Very good people skills make you fell like your welcome Oah and buy the way every time I go in there they stop what they are doing and fix my glasses with no attitude Go try the other eye places in the area and you will see the attitudes I'm talking about read more

I and my husband have come here for several years. No more. Services on eye wear is extremely limited. When you come back for adjustments or issues you will be hard pressed to get a resolution. read more

Went last week for regular check up and contacts. Everybody was nice and got everything I needed. They also take my insurance so thats good . read more