Booked an appointment with their optometrist 5 weeks ago.Showed up for appointment and there was a…read morelady in front of me checking in.She was told that her appointment had been canceled and that they tried to contact her via call text and email. I said to myself that sucks as she left the store.I stepped up and said I was there for my appointment and guess what,yep I got the same treatment. They are liars,no missed call ,no text and no email.She had the nerve to ask me if I would like to reschedule. These frauds will never get a dollar from me.

I had my shades repaired. I call the store to see if they were ready before I made the 45 min trip…read moreto Goldsboro NC. I was told very arrogantly if I received a text they were in the store I asked again please check he assured me they were in the store. I made this call at 1605. Once I arrived at 1800 made contact with Rodston he started searching for my Oakley Two Face. He found the lens not the frames, he asked me for my frames told him you'll have my frames. He stated all they sent us was the lens. Mistakes happen that's not the problem. The problem is when a customer calls and ask you to check because they are coming 45 mins away get off your lazy butt and check. This all could've been avoided if someone had checked for me like I asked. Customer service is a thing of the pass for this very reason. Laziness!

I have to tell everyone about how wonderful the staff, administrator and owners are of Mitchell Eye…read moreCenter! I went in with so many issues with my eyes, unable to see while driving and trouble reading road signs. I was treated with the MOST respect and LOVE! They were not only very fast but thorough. The Administrator Mrs. Renee was more than fantastic and helped me in more ways than I can even explain. I will recommend Mitchells Eye Center time and time again! Please stop in and check them out. This is one Eye Center that you'll never regret stepping foot in. Thank You Mrs. Renee, staff and owners! I can see and I never knew how much of a blessing you guys and your business could be to me. -Sincerely, Dedicated & Appreciative Tabatha Lupton

No thank you. Some of the reviews said appointments were expedient. That they got appointments…read moreright away. Always available. Well how about the only available appointment was March of 2027. I find that hard to believe. The wait time to see if they had any available appointments was long. Then after they ask all of my info there were no appointments.

Medicare was charged thousands for tests. His diagnosis...it's probably diabetes. Tried to tell…read morehim my A1C was below prediabetic, but he knew better. He said glasses would not help. 18 months later, saw a new doctor who diagnosed me correctly and told me glasses would help my driving.oh and by the way, there is no diabetic damage. I gave him two stars because he has an awesome staff.

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Optometrists - Physicians & Surgeons, Pediatrics - Physicians & Surgeons - Physicians & Surgeons, Pediatrics-Ophthalmology

Fast and friendly and go out of their way to help and advise. They really take their time to focus…read moreon customer needs.

We went in this today to get glasses for my son . The prices are awesome &the lab manager is…read moreawesome. I can't say enough about how helpful she was . I recommend her for all your eye glasses needs . Thanks for making my day . A totally amazing experience.