I was in a bind and needed a last minute PALS class. I found Community First Responder on the American Heart website and signed up. Richard is the owner and instructor and he really went above and beyond! He ended up teaching my re-certification for ACLS and PALS and offered a military discount. The building was easy to find; there were instructions received before the class with where to park and how to enter, the room was kept at a great temp, there was bathroom access, water and coffee available. The room was spotless. The entire experience was by far the best I have every had re-certifying--- he was very knowledgeable, shared real life examples, showed the required american heart videos but also offered excellent supplemental clips for ACLS rhythms. Hands down best experience--- I'd recommend going there for any of your American Heart : PALS/ACLS/ BLS and any other instruction programs he provides. read more

I worked with Richard for both my BLS and ACLS certifications, and had an awesome experience. Richard is super friendly and helpful. The space was quiet and spaced out enough that I felt comfortable with the training. The SIM lab experience for the ACLS component using the virtual reality experience for running a code was extremely helpful too. I felt like I was really the one making the calls and the virtual experience in a hospital made it seem even more real. Would definitely recommend going to community first responder for your CPR training needs! Not to mention, there's also a super cute and friendly therapy dog there! read more

10/10 recommend Community First Responder for your ACLS or PALS recertification needs! Incredibly efficient and they offer VCR experiences for your hands-on simulation portion. Richard was incredibly informative and I couldn't recommend this program more to the busy healthcare professional. No time wasted. I will be back when it comes time to renew my ACLS and PALS again in 2 years! Plus -- after you take a class with them, you're able to come in and use the VCR anytime with a call ahead of time. Love this option for those who want to upkeep their clinical skill in a safe environment outside of the hospital. read more

My organization just took the CPR certification class. Bob Carroll was our instructor and came to our organization to give the class. He is a fantastic instructor. Passionate about the responsibility of CPR, but also calm and thorough. We had 15 participants, but we all felt that he was there with us individually. He answered every question we had and there were many things that I just never thought of. I would recommend Bob to anyone that wanted to take the class. Thank you. Jill S. read more

It was great to take the online portion first at my own pace. For the in person portion, it was such a great experience! The virtual simulator was impressive and very "real life." The handouts provided were immensely helpful and were great resources. I felt comfortable and walked away from this experience a better provider for my patients and I feel so much more prepared! read more

I have used Community First Responder for my training needs for many years. I feel the training is thorough but designed to enhance your understanding, not just give you a card-important when it matters most. They offer a range of classes for all skill levels. They even have walk-in classes. I highly recommend Community First Responder! read more

I just did my third ACLS and BLS renewal here and I will continue to come back! It's much better than retesting at any hospital I have worked at! You get a lot of great practice materials and you can go back to look at them after you certify here. I am so thankful for my friend Laura referring me here several years ago! read more

Bob Carroll was my instructor and he did an AWESOME job making sure that I understood everything and will be able to use these skills if needed in my career. I will absolutely come back for any other classes and for renewal when the time comes. Bob is the BEST!!!! He made this my favorite BLS class I have had to take! read more

Great place to gain certification or re-certification. Richard does a good job tailoring the course learning to your background and with classes offered everyday, perfect for any schedule. Class sizes are often smaller (I was even by myself) so timing was good and felt even safer with current COVID precautions. read more

Convenient class times. Clean facility. Friendly and knowledgeable staff. Such a comfortable learning environment. Evening classes really helped me get my cert's done for work. Pricing is very reasonable and affordable. I've been in healthcare for almost 30 years and this is the place I am using from now on. read more

They are fantastic at what they do best training! Extremely helpful and considerate, kind and thoughtful about making sure you understand the material. Highly recommend their services. I took the BLS training and could not be more satisfied and happy I pick Community First Responder for my BLS training.​ read more

Richard is a great teacher, both ACLS and BLS classes were some of the best I've had. If you feel uncomfortable about anything he will explain it to you in a way that you understand. Bonus perks could include a goldendoodle service dog who is super friendly and you can play with him if you want to read more

Great atmosphere. Welcoming presence. Richard was my instructor. If I had any questions about CPR he did not hesitate to answer. He was very professional & nice. My experience overall 10 out of 10! I highly recommend this place. Thank you so much for teaching us how to help save lives. read more

Amazing, quick ACLS recertification experience! You are able to do a pre-test and video modules at home at your convenience prior to the start of class which helps keep your classroom time short. Rich is available to answer any questions and provides ample resources for success. read more

Excellent experience with this company for my BLS re-certification. The instructor (Heather) was fantastic; making sure everyone clearly understood concepts, practiced, and answered all questions thoroughly. Highly recommend this company for your CPR training needs! read more

My Mom and I both have been attending Rich's BLS and ACLS classes for years. He is a wonderful instructor who is very knowledgeable and makes the material easy to understand. The class was a comfortable, friendly environment:) Would highly recommend!! read more

Great place, instructor was thorough & good with our kids. Willing to teach our kids when most places wouldn't bother because they think 10+ year old kids cant do CPR. We figure they are never too young to learn. The more training the better. read more

Super easy and straightforward ! He makes the acls/bls renewal process super approachable and sets you up to pass. As someone who practices in an outpatient setting (and doesn't run codes on a day to day basis), this course is really helpful. read more

Great service ! Would highly recommend. I called today to get my CPR/first aid AED certification for Detroit Police Department and Richard responded fast. Very professional, friendly and prompt. All around great experience. Thank you ! read more