Easy to get a new patient appointment. Entire office experience was simple and quick to complete…read more Called to the back within minutes of my arrival. Met with a physician moments later. She was easy to talk with, thorough in obtaining my medical history, and answered all my questions. I found all staff to be quite helpful and friendly. Will continue my medical care with them, and will refer them to others in search of a PCP.

Please stay away from this practice, i have been trying to get in touch with the Dr Amoye and her…read morenurse and nobody is answering phone and not calling back and messaging back. The worst doctors office i have ever deal with. My mom was seen by one of the dr and i sent message in mychart, labs done but MD has not read the labs and got back to the patient with care needs. How are you suppose to take care of patients when the patient needs immediate care for a condition.?

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.

While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me…read more4 times since 2020, each one leaving or moving on in their residency. Each one has been kind and helpful but starting over with my life story again and again is frustrating and delays my recovery. Seeking a doctor elsewhere currently.

I used to see an endocrinologist here years ago but this time I was referred to a pulmonologist. I…read morebegan to fill out the paperwork and came across the statement all bills are to be paid out in 120 days or it will be turned over to collections. I called to verify was the information correct as I feel that as long as regular monthly payments are made that should be sufficient. Whose to say how much a bill will end up being especially at a specialist! As a healthcare professional of 20 years, it saddens me and I been realized a long time ago why people choose not to see doctors. This is added stress to their situation to worry about paying bills sometimes especially within a specific time frame. Healthcare went down years ago. I updated this review for this facility from 1 star to 3 stars because I received a letter a few weeks later from someone who took the time to reach out and that was thoughtful, but I still have yet to go.

Dr. Ellis is a very attentive, caring doctor. He speaks to my mother in an understanding tone and…read moreis informative without being condescending. He is open to discussing my mother's care with me (with mom's permission, of course). I contacted Dr. Ellis's office with a concern about my mom's care and Dr. Ellis himself returned my phone call. He described the care he was providing and why. He was very patient and allowed me as much time as I needed to understand his plan and how it would impact my mother's health. Indeed, my mother's health is improving under his watchful eye. Dr. Ellis is a great doctor. Don't doubt it for a minute.

I must tell you about this gem of a doctor! I have been going to Dr. Scarborough for several years…read moresince we moved here, having chosen her at first because her practice was nearby. Without reservation, she's the best primary care doctor I've ever had, bar none. Every person on her staff has been kind, professional, and caring--every time! Even if I move an hour or two away, Dr. Scarborough will continue to be my doctor. She is a rare individual and doctor: more like a friend who cares about my welfare and as well as my health. She always schedules enough time during visits to actually talk with patients and then listens to them, then follows through to address any health issues that need her attention. We aren't shuffled through her office like a number to quickly move out of the way, but as a person who is there for her help and expertise. If I've had to call after hours for a pressing issue(which I've done a couple of times), either she or her NP Holly always calls me back quickly and takes care of what I need. I'm a grandmother, years older than she, but we're "on the same page," and I've never felt or seen any condescension from her or her staff (which is more common everywhere these days toward older people). I highly recommend her without reservation, and that includes the ladies who check in patients, the nurses, lab staff, and anyone else I've had the pleasure of interacting with there. If you're looking for a primary care doctor, you need look no further than Dr. Cameka Scarborough on Hartley Bridge Road, Macon, Georgia.

Dr. Scarborough has been my primary physician for 6 years. She is the first doctor to ask me about…read moreother things going on in my life while she worked to diagnose my medical condition. She understands that your health is also affected by all aspects of your life. The entire staff is very caring and professional.

One of the newer urgent care facilities popping up around town. Went to get checked up due to…read morehaving some sniffles after traveling. I made an appointment online, the process was very smooth. After arriving at my appointment only then was I advised there weren't any doctors on site, my appointment would be held virtually. Honestly, if I wanted a virtual appointment I would have done that from bed, but since I was already there I said fine. There was no one in the waiting room so I thought it would be a quick process however an hour later I was still sitting there. After asking the receptionist if there were doctors onsite at the other clinics she advised there were but they were just about to call me back. Which they finally did. It seems part of the delay was they only have 1 iPad to use for all the virtual appointments.

This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

Although they portray themselves as caring for a patient's health, they are far from it. Refusing…read moresimple requests from a disabled patient for a brace, they pass it on to a sports medical doctor review before hand. Instead of their own capabilities they wanted a limited income person to spend additional money on something as simple as a knee brace. And now, with prescriptions that a person has taken regularly for years (from this doctor) for diabetes, we have had to spend from our limited income because they wont answer phones, or messages left behind. We started calling 2 weeks in advance and still nothing. Even the pharmacy called them multiple times and got nothing. They are woefully arrogant, seriously incompetent and if anyone needs a real doctor - DON'T GO HERE!