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    Community Home Medical

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    Boardman Medical Supply

    Boardman Medical Supply

    1.7
    (6 reviews)
    7.1 mi

    Last week of February 2nd, I contacted BMS & requested to p/u my script order from the my PCP, I…read morewas told by the Store Associate, she could not do that. SA replied it was against the law to give the script back to me. But never tells me what law this is under? SA said she could FAX script order if I wanted. I had this FAX sent to Lincare.com Lincare Associates completed my order that day, I p/u the walker I much needed that afternoon. Lincare completed all the paperwork to my insurance. Lincare also informed they can deliver the walker. Originally, BMS told me I would have to pay for the walker upfront, & send in the claim form. BMS does not do this. This is disappointing & frustrating. Please consider other Medical supply options when needing devices. Thank you Lincare.com

    It's a shame zero stars is not possible. I had the privilege of paying 600 dollars for a 400 dollar…read moreCPAP and that was AFTER they billed my insurance. They provide the least expensive device possible and charge the maximum amount possible. When confronted about this practice they assured me it's all legal and within the contract with the insurance. It is of course, but it makes it no less ethical in my opinion. They place profit over your health. They will tell you they will contact you for supply refills but they do not. They will tell you they will call back when they don't help you the first time you call. They will not. They were purchased by a larger company and I really hope the new owners turn things around but I wouldn't deal with this place or their new parent just to be on the safe side.

    Rotech

    Rotech

    2.3
    (3 reviews)
    4.9 mi

    Service: Is it me or is most companies starting to not care about their customers…read more I haven't seen Rotech to even check on the O2 concentrator they dropped off a year ago. The unit runs so hot it heats up my 2 bedroom trailer AND I can't run the AC unit to cool down the area at the same time as running the O2 unit. It blows a main in the house. It really sucks when it's 90 degrees. The unit has even set fire to the outlet it's plugged into! I've had the unit for a year now and it sounds terrible. I called once to ask for more nasal cannulas and got yelled at, they sent me 6 for the year! I was going to order more...3.99 a piece. So, I ordered them from Temu for .89 cents a piece! It's terrible that I have to buy my own when my insurance covers it. Right now, I'm worrying about infections in my nose from using the same cannulas for over a month. Plus, I've had more trouble with respiratory infections since using their machine. Their website proclaims to "help with O2 therapy. My doctor called to see about setting up a new *cause it's been quite awhile* overnight study to check my levels, they either can't or won't do it. Though their website saids it does. I moved and my last carrier (Lincare) does not service this area, or I'd go back with them. Lincare was able to set up overnight O2 measurements, they set me up with hoses and cannulas, they even set me up with a nebulizer plus equipment. This company does not do anything for their patients. I am so disappointed. Now, I'm going to have to buy my own nebulizer plus equipement. Save yourself the trouble and headache of dealing with them. Go with someone else for your supplies or help. PS. Dear Katherine W. (See responses below) I did talk to customer service "AND GOT YELLED AT". Reread what I wrote. At 65, I am in no hurry to call and get yelled at again. This is NOT AI. I am NOT going to go the rounds, yet again with your customer service. I told them about the concentrator...they told me: "We check the units once a year and will be out when it's time." When I asked about getting more cannulas, She said she'd send them this time, but I can order them myself at the website. What she didn't tell me was, yes, I can order them myself but it would cost me 3.99 a piece!. YOU talk to your customer service...Like I said...I'm in my 60s and have no inclination to be yell at again. Other than being stuck with the concentrator because I can't afford to buy my own, I'm waiting for your unit to set set something on fire, I'm stuck with buying my own hoses, nebulizer plus that equipment, and whatever else I need. So NO, I don't recommend your company. NO, I do not recommend dealing with what you call customer service. Maybe it's just the people in this area, I wouldn't know because I wasn't given an option to get with another Rotech dealer. But your people that I have had dealings with - was/is not impressive. I'm not new to O2, I've been on it for over 20 years, and have NOT had a problem until you guys.

    Andy the delivery man was excellent in explaining the system, very helpful,we are very pleased with…read moreservice

    Community Home Medical - medicalsupplies - Updated August 2026

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