The doctor and staff were friendly and the service was pretty fast. I went in to get a splinter…read moreremoved from my finger, I was in and out in an hour and a half.

Went in because I thought I had frostbite on my foot. I showed up here and showed these guys a…read morephoto of my foot and they didn't even take a physical look at it but decided I should go to the ER. I go to the ER and within 2 minutes of physically looking at my foot they tell me it's dye from my sock. I just got a $500 hospital bill to deal with since these guys didn't even take a second to physically look at my foot. What the actual f**k guys

This place is a joke! I attempted to take my foster daughter here when she was sick. The person at…read morethe front desk would not even check her in. He claimed that the didn't accept "her" form of Medicaid, but he wouldn't even put her number into the computer to see if it was approved! It was line once he found out she was a foster child, he no longer cared about helping her! I have never heard of places not accepting all types of Medicaid! I wouldn't take my dog there!

I have always had a great expeice with the little clinic until now. I wasn't going to leave a…read morereview since one bad experience normally doesn't weigh out many good expeicences for me. However in this case it is different. I have been trying to get in contact with a manager since September 7th of 2023. When you visit in person they say they can give no contact and refer to the 1800 number. I have now been in contact with the 1800 number 4 times and been told 3x a manager would call back about this experience. The provider if I'm not mistaken whose name was Tammy it is the only provider who has noted on this bill was extremly unprofessional and carefree. I had a lab for a UTI that was lost/never delivered. I know this because they sent me a notification. No provider called me like normal with an update I then went in person to ask about. I was told yes It was lost and nothing they could do for me and id still have to pay the bill. Ridicuoules to charge for a service that was never completed. I ended up having to go to the emergency room the pain was so bad after waiting days to get my test results. Do not reccomend this location whatsoever.

I also see doctor Grant as my general practitioner. She is a very friendly/nice doctor who takes…read moreher time to listen to me and discuss anything that might be going on medically. Her bedside manner is kind, caring, meticulous, thorough and relaxed. She is not pretentious whatsoever. I appreciate a doctor who treats a patient with respect and in a humanizing and humble way. Relating to a patient is very important in the medical field. If it's not empathy, it should certainly be sympathy. My biggest peeve with doctors in the past has been them primarily being very short with their time and attention to my needs and medical concerns. I don't like to be treated like cattle, and certainly not like I am a dime a dozen. I don't get that treatment at all with this practice. You get that feeling of trust and peace of mind when you see Dr. Grant. An extra shout out go to the other office staff that work at the Community Southside Pavillon - from the nurses to the front office reception staff. They are all super friendly and welcoming. It's not an act. They are professional, and they are for real (genuine). A big bonus that this practice offers is that they are open on Saturdays until noon. It's always nice to have that option available.

If you have type II diabetes and are unhappy with your doctor / health care provider / diabetes…read moreteam, I strongly recommend calling Community Physicians of Indiana and scheduling an appointment with Randall Salyer. He is a Nurse Practitioner specializing in diabetes management and he is awesome.

This place is a joke and needs to be investigated by the State of Indiana. My dad has been trying…read moreto get his insulin refilled for almost a WEEK now. The doctor wrote the correct prescription but the nurse only called in 5 units, he takes 20 units. Now he is sparingly taking his insulin until this joke of a place can get his prescription correct....he is down to only one day of insulin now. He called them yesterday and explained his situation, they said they'd put his call as URGENT and someone would get back to him....NO ONE CALLED HIM BACK! Not surprised! We are looking for a new doctor after the holidays. Please, Please STAY AWAY FROM OAK STREET HEALTH.

Oak st health is giving my husband the run around giving referrals to places that either don't…read moreexist or don't do what the referral is for they're a joke always saying they'll call back with info and don't very disappointed with their services and lack of help

Wait times are horrible, but management probably isn't aware of it because they don't enter your…read morechart to the system until right before you go back so it looks as if you only waited 5 minutes! Never asked to sign in/time in. We had been waiting an hour and 35 minutes before chart was ever entered. Then called back in 5 minutes for dot physical work up. Waited another hour and 10 minutes to be seen by the doctor. Back office Staff was friendly and attentive! Front office lacking..several times the front desk was unattended for very long periods, phone rang and rang people standing around to check in or turn paperwork in for a very long time but no one at desk to attend to them. We we here a total of 3 hours and 45 min. For a DOT EXAM. Obviously zero accountability for customer service! Having worked in occupational medicine for over 26 years with one of the larger providers in the Indianapolis area it saddens me to see how the companies are now being serviced by this company

Being in operations management and process improvement, this place was an absolute nightmare. Staff…read moreneeds more training, I heard several verbal HIPAA violations while I was there, and their overall process needs an overhaul. Staff were consistently chit chatting instead of putting patients first, sometimes even WHILE taking care of patients. Overall lacking basic professionalism. My physician took 45 minutes to enter my room, after a two hour lobby wait and lacked even the most basic social skills. Didn't even introduce himself. I had to wait another 15 minutes just to get my paperwork so I could finally leave. Worst healthcare experience I have ever had, and I have to deal with the FAA. I'll never be going back.

I will never in my entire life go back to this place or donate through this company ever again. The…read morecompany is now Grifols which I have never had a problem with until arriving at this location. There's a gentleman who is a very tall, heavyset, bald man with a large framed pair of glasses, that is the single handedly most offensive and ignorant person I have ever met. When I arrived, everything was fine until they did a check of my arms and everything else. I had recently had blood work done at my primary care's office the Jane Polly Center on North Arlington and so there were some slight bruising and marks on my arms. When I pulled my sleeves up, I did state and identify this immediately, and even though I was able to provide all of the blood testing, I had done with dates and test names via MyChart to prove that my blood work was a valid reasoning for the marks of my arms and bruising. I was told that that was not a sufficient and reasonable explanation. That I had to somehow provide a statement on my chart that I had been stuck in both arms with syringes to draw blood. I have very constricted veins that roll almost every time. So it took a little while and trying both arms in order to get one to draw blood from. I did everything I could within my power to provide him with the information to show that I was in fact someone who had blood work done. But instead, I was dismissed and disregarded as nothing more than an " lying junkie, who had blast marks upon his arms" there was a lot more insensitive and rude as could be things said. But to spare you all the details of that part, you can just assume where that had gone given the statement he made that I did include. Even though it had been long enough since the blood work and I had sufficient hydration and nutrition in my body, I was treated as nothing but subhuman trash, who was not seen as equal and worthwhile. So I was dismissed on every claim I made to try and show that I wasn't what he was claiming me to be. I will never go back to this place and I hope that gentleman is fired because I heard him say these things to more than just me but in different situations

I just wanted to share my opinion and experience today at this Plasma Center, located at 3902…read moreMadison Ave, Indianapolis Indiana 46227. Today I went to this location to due my Weekly plasma donation, while at this center,I was disrespected by a staff member by the name of Alex Spiker, he was rude , in my opinion obnoxious, I had requested a certain staff member to proform my procedure,I told other staff member Robin that I wanted to know why he was refusing my request,then he came to my bed and said " I don't have to cater to your request" but upon looking at the guidelines for grifols plasma center I have the right to request a certain staff member to perform the phenbotomist task of my donation. I then went up to the front desk to speak to the facility director Devin, while speaking to another staff member Jodie, Alex Spiker came to the desk area and in a harah voice and told me to leave and not to bother the staff. I don't believe I deserve that type of treatment after being a loyal customer for many years. I don't recommend this facility, due to this staff member treating customers in such a hateful manner, I tried contacting their corporate office and got nowhere, I guess this facility a bad review and I hope other people see this review and avoid donating at that facility. Alex should not be allowed to work at that facility with that type of attitude.

Staff was nice and helpful, this was a new doctor for us, they were able to get us in quickly and…read moreexplained what was going on very well, the only issue was they were short staffed in there lab and not able to take labs same day, I guess the staffing issues are everywhere. But overall, we were really happy with this location.

Darla Barry was the midwife that attended to my wife and he prenatal care. Darla is excellent in…read morethe care of her patients. In truth Mrs. F considers Darla more a friend who just so happens to have lots of specialized knowledge regards babies and their mamas! If you are looking for a natural birth experience Mrs F and I would highly encourage you to visit Darla-she's receptive to and encourages you to have a birth plan. We absolutely love Darla Barry-can she be out primary care provider? The office itself might surprise you. The phones seem always to be a little bit busy and sometimes you are on hold a while. But everyone is kind and caring. Sometimes the wait to be seen can be a few minutes longer than you might wish but I promise you that it's worth the cost. Stick with it! We switched from IU north because we wanted a more natural birth experience and we wanted a prenatal and medical team that could fully get behind those choices. Check it out-ask for Darla you won't be disappointed!

This is a nice surgical center…read more The administrative team are really friendly and helpful. The doctors and nurses are professional. The facility is nice with clean restrooms. They appear to have some kind of coffee service, but I didn't use it. The waiting "hallway" could use an update with more comfortable seating. Over half of the seating isn't conducive to waiting for an hour or more. I did identify some available outlets, but I didn't use them. You'd need your own charger. You get a patient tracking number and can follow the process on monitors in the hallway. That's super handy. Visitor communication is exceptional.

I am really late at listing my review of Hibbeln Surgery Center. I have had a couple of procedures…read morehere over the past couple of years and I wanted to give credit to them for their wonderful care. I felt like I was welcome from the moment I arrived from the ladies at the front to the medical staff in the back. They are all professional and friendly. They answer all your questions and give you plenty of time to collect yourself after your procedure. If you have to have a surgical procedure, I would not hesitate to recommend this place to anyone.

Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.