Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

Oliver Healthcare is an exceptional medical facility that now even offers Urgent care. The staff…read moreis so helpful. Today I was helped by Lisa Brinkley. Very polite, informative and so helpful. Miss Lisa was actually running the front aspect of the office while her husband attends the patients. I highly recommend Oliver Healthcare because they are the golden couple. You leave feeling better. You are heard. The quality of care I received is beyond words. Quality n excellent care.

They are excellent,I am very happy with the team.They can help with advise and the Insurance…read morecompanies.

This was my first time experiencing the IU Health North Hospital (specifically the Riley portion)…read more We've spent tons of time at the downtown IU offices over the years. Our son's adenoid removal surgery and mole biopsy landed us here. The hospital itself is full of natural light and plants, giving off a peaceful tone. All of the staff we encountered in the pediatric surgery unit were super sweet and total professionals at navigating a kiddo surgery. I was anxious going into it all not knowing how our four year old would react but they immediately put my mind at ease with all of their childcare specialists and extra bells and whistles (stickers, car "ride" to drive back to surgery, etc).

Since I live in Indy, an awful lot of my IU Health care has historically occurred at either…read moreUniversity or Methodist Hospital. While IU Health is not my tier 1 provider with my insurance, it's in-network. When it came up that I would require another surgery to address an ongoing issue, I began exploring IU Health North in Carmel in the hope that I would find a smaller, more personal care setting without compromising the quality of care I need as a complex patient. I was told to arrive at 8am for a 10am surgery. Registration is on the first floor adjacent to the information booth. The surgery suite is on the second floor. From surgery, I would go to recovery (of course) and then be kept overnight. Parking is free at IU North (NOTE: While I realize it's a bit of a stereotype, I'm not quite sure why the wealthier Hamilton County hospital offers free parking and the downtown Indy hospital does not, but I digress). While this is a bigger hospital than you might expect, I still consider it one of IU's satellites along with Avon, Saxony, Morgan and others. I arrived on time. Registration was simple via kiosk or with a person. Generally, the person is there to ask questions and direct. Once registered, I was sent up to surgery and the hosting area was almost immediately off the elevators. I checked in, got my arm band, and waited for my turn. I was taken back a bit early by a friendly technician. They got me settled in. Then the nurse and, of course, visits from anesthesiology and the physician doing my surgery. I'd informed the team up front of some trauma care needs. I was pleasantly surprised that this information had been clearly communicated and addressed. This doesn't always occur so thoroughly. I was grateful. I was in surgery on time. The surgery went well and I recovered quickly enough that I'm not sure I was even offered water in recovery. They had me on the floor fairly quickly. I got one nurse who was finally able to help me address an allergy inaccuracy. I was on the fourth floor. Interestingly enough, I was on the maternity ward (post partum). Apparently, they use part of the area for overflow. I was only in overnight, however, I didn't have a negative issue with nursing or techs. All were caring, compassionate, and for the most part attentive (I wasn't a high need patient, so it's hard to gauge attentiveness). The food? Definitely average. I took photos for three out of the four meals. The cafeteria downstairs is definitely better. I'm sure it's the same team, but I'd take this over Methodist most days - they get it to you more quickly, it's warmer, and those taking the order are simply friendlier. I figured IU North would be a little more high tech: 1) It's in Carmel and 2) It's a newer hospital having been built in 2005 with a cancer center addition in 2020. Most of the staff didn't seem to know much about the hospital, a weird deficit in terms of building a culture. Easy questions - like capacity and number of beds - were met with blank stares. It took forever for someone to figure out that there's a phone charger actually on the beds (it worked perfectly with my iPhone 16). I'd brought a charging cord believing that would be true, but could never figure it out. Finally, someone did. I was discharged as expected the next day. Discharge was a bit weird as it wasn't done by my nurse for the day. Instead, there was a virtual nurse (an actual person presenting virtually). Quite honestly, I hated it. It was impersonal and they clearly hadn't read my situation (for example, making comments about walking to a footless wheelchair user). I was also surprised no staff escorted me out. Yes, I had a ride. It still felt weird. I got my meds for home from an in-house pharmacy (Noting that I'd told them to send it to my pharmacy). While it wasn't preferred, it was convenient and it was delivered to my room so I could pay. The atmosphere here is calmer, cleaner, and aesthetically more pleasing. It's MUCH quieter. Instead of room bells buzzing, they have a silent system that greatly reduces the noise. Yes, it's still a hospital and hard to sleep. However, it's much improved. I also found the beds vastly superior to Methodist. Overall, I'd call this a good but not great experience. There are still some bugs to work out. However, the care was great - the procedure I needed was actually only okayed for this location recently. I was very pleased with the trauma-informed care and greatly appreciated the quality care for a generally basic but very necessary inpatient surgery.

To my pleasant surprise, this outpatient surgical center exceeded my expectations…read more Used the Waze app to find which part of the hospital we need. It did help tremendously. It helped us to go directly to this surgical center. We didn't need to navigate ourselves through the mammoth hospital parking lot or use their shuttle. Yes, this place has a shuttle service-I know...right? I'm thrilled about it. Where to find the shuttle is easy. Locating your vehicle afterwards is another story. I will say this though, having a key fob helps. Honked our way to our car just fine & dandy. Figuring out which suite upon entering the building was a challenge. Me being me, I tend to appreciate signage. I'm a bit goofy like that so...as we ended up in the wrong medical office. A kind employee was able to advise us that our path was merely across the hall. So off we went. No skipping was involved, you'll know why later ;). There comes a time where a person has to get certain things done. It so happens to be mine now. It's not an appointment that you'll wanna do but a necessity for early detection of stuff. Yes, stuff. This appointment was made way back when in December via a phone call. Paperwork followed a week before the upcoming appointment. The instructions on said paperwork wasn't as reader friendly as my preferred method but now I do know. Wonder if someone could develop an automatic text msg 24 hrs beforehand to the patient like a hey dork, don't do this...but DO this...bc if ya don't do this right, you're gonna see us again...mb ending with xoxo?!? Might be a thing someday. Life is so fast these days, who knows mb it's out there & not in practice?!? I just hope my life lesson helps you in yours. Let's just say...please for the love of all good things, please please please read the love letter your physician-medical team sends you more than twice. Have a friend proof if you are concerned or confused. It will help a bunch on the day of in a ginormous way. Hopefully you won't make the same mistake I made. I'll leave it at that when you realize what type of specialist I'm referring to in this situation :). Dr. Toby Reidy, DO, FACS, FASCRS is a gem & delightful doctor. She stopped by prior to the procedure to introduce herself & explain what was about to occur. She didn't used medical jargon. As we asked questions she met them with sound responses. Love love love how her kindness integrated into an easiness that resonated prior to my procedure. Not once was I freaked out or wanting to instantly bolt my way back home. Was it the anesthesia? Perhaps. Even when I explained that her homework as completed was done in a cliff note version (totally my goof) may not be optimal. I did call her office before my appointment & apologized to her profusely IRL. She kindly explained she'd do the best she could given that most of what was needed from my end was completed. Whew! That was a big load off. Hadn't thought a driver was warranted initially. I'm glad I had one as a precaution. Seems that anesthesia leaves patients groggy. Even though afterwards I felt as if I was ready to tackle the world again, I did find myself repeating questions to my own answers for why IDK, arrived home & fell asleep. That's definitely was from the anesthesia. Doctors actually do know what's up, eh?!? This one certainly did! Grateful for the care & compassion from this facility. Even received a HRU phone call the next day from a real person. Would've taken more pictures. Unfortunately, when you're sitting in a waiting room all ready to begin this showdown, Kodak moments don't really seem appropriate. All I got was the lobby. Hope this helps those that need this done & has unnecessarily put off the inevitable. TBH, get it done STAT. One less thing to freak yourself out with in your daily routine. You'll possess the ability to move onward with its own reward. I'm very impressed with the Franciscan network of professionals. Stay well & be safe, Amy

Doctor used Franciscan Surgery Center for cataract surgey on both eyes. Center was well maintained…read moreand staff very professional and friendly. I felt very comfortable with the care received. This review applies to both occasions.

Easy parking is available here which is close to the front door in the center of the building…read more I've seen three different doctors here over the past several years. All of them have been on the first floor. The building seems to be fairly new and is clean with everything in working order. However there are no public restrooms immediately available inside the front door and there is no signage in the long hallway both to the left and right. I was able to use a restroom inside a suite number office on this visit. This visit involved endocrinology and was completely satisfactory. The suite had a large waiting area with separate windows for checking in and out. I didn't have to wait long at all. My doctor moved here from another office. He also see patients in other offices in different areas of Indy for patient's convenience.

Tried to make an appointment with a lady over the phone and she told me that if I want any sort of…read moregynecology testing done, I'd have to go to primary care... which makes no sense. I told them the website says there are available gynecologists that are "accepting new patients." She then told me I STILL can't make an appointment unless I've had an annual with them (I haven't). I then told her the testing is sorta urgent, and she told me to go to urgent care then. Jeez. It's like they don't want my money or my business and tried to do everything possible to steer me away from the office.

I have been going to this office for several years and have always found them helpful and easy to…read morework with. I go here for primary care and OB/GYN services in the same building. The St. Vincent online portal is easy to use and there is plenty of parking. The office is located in downtown Broad Ripple. Dr. Sood and everyone else I have interacted with there have always been kind, helpful and understanding, no matter if I have a health concern to discuss or need to reschedule an appointment. I get pretty anxious about doctor's appointments and very queasy/lightheaded with blood work, etc. and the techs have been so patient and nice and helped make me as comfortable and distracted as possible which makes a huge difference for me. I would recommend this office to anyone, and even though I haven't lived in Broad Ripple for a few years, I have continued to use them!

Excellent care for my sister Janet!! Medical teams have been exceptionally wonderful!read more

The Community Heart and Vascular center provides Heart Scans for $49. Quick and efficient with an…read moreappointment. They provide results to your scan after about 5-10 minutes. Entire appointment took about 20 minutes.

I have taken my daughter here three times now. Each time has been for some rather serious issues…read more Age has been admitted and each time the nurses, doctors and staff all do very well at: - fully explaining what is going on - listening to our (parents) questions and making time to get the answers we are looking for - listening to my daughter, the patient, looking at her when they answer her questions and make sure she understands - keeping things professional, caring, and comfortable In addition to these visits, I've taken my minor children here for other procedures in the past. The hospital is clean, bright, good dining, good amenities, and visitor bed (I slept there with my daughter's visits) is comfortable. The doctors and nurses here are the really deal! We have received excellent care every visit.

I was apprehensive about visiting Indy for pediatric surgery. However, my son needed minor surgery…read morefast. I encountered doctors and nurses who were compassionate, personable and knowledgeable. I hope to never have to return, but definitely feel my son was taken care of with complete care. I couldn't give 5 stars because of the uncaring attitude of the front desk staff in the children's surgical area. Despite this I would still recommend this children's hospital.