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    Community State Bank

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Community State Bank

    Personal banking

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    3 years ago

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    Ask the Community - Community State Bank

    Community State Bank - Lobby of the SE 14th CSB location

    Community State Bank

    (2 reviews)

    Went to the waukee branch and tried to cash a check, their system was down so they couldn't they…read morecould take a cash deposit but not cash a check, I told them that was bullshit and left. I went back 6 1/2 hours later and Sheri the head teller cashed it upon handing me my cash that wasn't counted back she told me not to come in and act like that again. I told her I'd do my best not to be back and that I'd charge a 40 Dollar fee for customers using them, fxxx you very much. I couldn't believe how rude they are!!

    I wish I could leave no stars. My husband and I have banked here for 45 years, we have had accounts…read morehere since we were children. They keep making "improvements". The latest one makes it impossible for me to use my accounts. My children all have accounts that they also can't use. I can't pay my bills automatically anymore from my account, because they deleted them. Luckily, this isn't our main bank, this was just for me and the kids. When I would run low my husband could put money in my account. No longer an option. If you are looking for a bank that takes 15 minutes to sign into, and once you do that you can't do anything else. This is the bank for you. We keep the bulk of our money at a couple of different banks. If I have to re input all of my information for automatically paying bills, I'm going to a bank that doesn't make me Nickname my phone. Yes, you read that right, I have to Nickname my phone. I was under the impression that the phone number was the nickname! I also have to nickname the individual accounts because they won't allow me to put them in an order that makes sense. For instance I can't have my children's checking account next to their savings accounts, because that makes sense. Instead they are in no particular order and I have to remember the nicknames. The app wasn't great anyway, it was always having technical issues, now it's unusable. Run, don't walk, away. Not all banks will hold your money for ransom.

    Community State Bank - banks - Updated July 2026

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