Super efficient and friendly. All the anxiety I usually feel ordering multiple connecting flights…read morewas handled very smoothly, Kris was on it. I do believe I got a good deal and that made my day!

Kris DeSylvia was recommended as an excellent, helpful agent. Sadly that does not seem to be the…read morecase. She was rude and completely unhelpful in both interactions I had with her. I would not recommend working with her.

Addie was the absolute worst travel agent I've ever worked with. She has now ghosted us after…read moremessing up our vacation to Mexico in so many ways, it's not even funny. This is unbelievable!!!

What an amazing place. I checked everything online. If you've ever done this you know what a hassle…read moreit is. I scoured every site: kayak, cheap flights, Expedia, Google flights and many more online resources to get the cheapest flight possible to Peru. After booking a flight on Travelocity I decided to shop around once again to see if I could get a lower price. I have never used a travel agent and decided to give it a go. I called Addie and told her where I was going and when. She called right back with a price $150 less than what I had paid. She also cut out something like 20 hours of travel time. I quickly cancelled my flight and went with Addie. The next morning I picked up the tickets. It was that easy. Addie has amazing energy. She's pure magic. I'm never shopping online for airline tickets again. Thanks Addie

I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

I rarely use travel agents, but decided to when planning a multi-stop trip to Central and South…read moreAmerica. Jenne at Willamette Int'l Travel helped me research an array of options and was able to use some creativity to save me money. She was very helpful and responsive. I would certainly consider using them again if I am traveling internationally, or if you are looking at a flight/hotel combo.

We called to verify no appointment was needed for passport photos. We were advised to wear dark…read moreclothing to contrast with the white background. The work was done quickly and accurately. I didn't like the light on my image, but it's no portrait, it's just a mug shot and it was the correct size for a passport, as verified by the County employee who processed our applications. I would go back there anytime.

I went for help planning a trip that was becoming a bit overwhelming online. I'm so glad that I…read moredid! Not only did they find a package that was cheaper with a better flight schedule, they were so nice and went above and beyond to help me feel secure about every aspect of my trip. They also weren't the least bit pushy which I really appreciated because I HATE that. They are a very small mom and pop agency which might make people question using them, but I would and will use them again for future travel!