Been waiting over an hour for pickup. Was told by dispatch they had no one in the entire SF Valley…read moreavailable for pickup. It was supposed to be courtesy of Citi Ride which would have been free. Gave up and spent $34 i could illl afford on a Lyft. And got a much nicer driver in 5 minutes than the rude Middle Eastern man I had going. Never got to my other appt because of the no show on ride

We tried calling multiple times but kept getting a recorded message trying to sell us a promotion…read morewe didn't want

This site is just a big scam for some advertising thing don't use this service. I called for a…read moretaxi and an emergency situation and all I got was do you wanna buy a hearing aid.

Excellent taxi service I called them today for a service and they were very nice with my parents…read morethanks

This driver needs to be off the road!!! I was bringing an elderly couple to their senior dwelling…read moreafter lunch and saw this compact car took up nearly the entire driveway blocking my entry. I motioned the driver to move to her side so I may proceed - no response. After a second attempt, I got out of my car and went to her to tell her she was on my side and asked her to move to the right a bit to allow me entry. The driver said, and I quote, "just back out to the street, I'll wait" then started to roll up the window. She also had an elderly rider seated at the passenger seat. I took several photos and she actually smiled and waved. What an arrogant, rude and unprofessional jackass.

Driver in car #111 seems really popular already in the comments... her cars been parked on my…read morestreet for about 45 mins with a small crying dog in there and it's driving me insane... and none of the phone numbers on the car or interment seem to be working... extremely Mickey Mouseish

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

Ramiro (owner) was great. He Picked us up curbside at lax (and they have an option for meet and…read moregreet inside for additional cost). We needed a car seat which they were able accommodate. Our ride was smooth and safe. We'll definitely use them again.

About a year ago we switched from another car service provider on this list and could not be…read morehappier. Albert is prompt courteous and entertaining if you want to engage in a conversation. His cars are clean and well maintained. When you contact the company you talk to Albert and not a contracted reservation service. This is a local small business we are honored to support. The reason we switched from our previous provider is as they started to get popular, we no longer had the excellent service of an owner operator. We were contracted out and had bad experience with drivers and poorly maintained cars. You will not have that problem with Albert. He is a true professional.

Have used this service for a few years since moving to North Glendale. Very prompt, courteous, and…read morehelpful.

On time. Polite and got me to my destination quickly and safely. Will use again in the future.read more

I was having trouble getting an Uber to take my teen daughter to LA for work. She's on our family…read moreplan and it should not have been difficult, but it was not working out so I started looking for other options. Two other reputable ride services were also not available - Lyft won't carry teens without parents and HopSkipDrive does not allow for late reservations. She could have driven herself, but I was not ready for her to do this yet. LOL! I looked on Yelp and found Dave. Not only did he drive her from Huntington Beach to LA with less than two hours notice, he was so nice about it. He kept me informed and my daughter said he was very friendly and professional. It cost more than rideshare options, but it was so worth it! I highly recommend Dave and would trust him with my kiddo again! We will definitely be back.

We had a very positive experience booking our transportation to/from LAX with Flat Rate. It's easy…read moreto book online and the pricing was fair. Both of the drivers we had were professional and communicative, and the cars were clean and comfortable. We added on the Meet and Greet service when we landed back at LAX, which was well worth it. The driver met us at baggage claim and helped us with all of our luggage. Highly recommend!

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Yes. Have used numerous times. This business was always prompt, helpful and priced great. Would…read morerecommend over 5 stars.

This business picked me up & dropped me off in a very timely manner and for a reasonable price too,…read morewhen Uber claimed they "didn't go to the Simi Adult School" a major destination for many in Simi Valley? I've so had it with Uber's constant shenanigans & bad treatment of their customers (& employees) so I plan on taking Super Cab to LAX when I leave town next month.

The dispatcher was rushed and unintelligible. I was told the cab would arrive in 20 minutes. The…read moredriver called after 20 minutes had passed to say he was on the way. I was outside, waiting, for 45 minutes before the taxi arrived. His call To let me know he would be late, at least, was courteous. Then, the driver started taking me to the wrong hotel, in the complete opposite direction as mine. When I got in the car, I had told him the hotel name and the street it was on. I figured that would have been enough information. I gently corrected him and he reset the meter. He was relying in his personal smart phone for directions. Even though he reset the meter, the total fare was $3 more than the fare I paid from the hotel to the restaurant earlier that evening. These folks better hope Lyft or Uber do not take hold in this area, or they will certainly be out of business.

Well, my guy Victor arrived in less then 10 minutes. Made me happy, nice guy good conversation,…read morenot a creppy crawler. Picked me up on time today had several different things to do. Never waited more then a couple minutes for him to get there and he helps me carry the groceries to my door. Even gave a couple of suggestions which would be closer for me to pick up some items. Compared to the others out there this works great for me!! And the PRICE IS Rite.