I researched a couple transport options and different car companies before settling on Go Ride as I needed to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride! read more

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind, knowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again. read more

Go Ride is so much better than Uber or Lyft. This time, Oscar gave me an awesome ride. He was very nice and friendly and even brought my bags down for me. Last year, I had Rich, who was just as wonderful. Both made my rides so easy and pleasant. Highly recommend! read more

We had the pleasure of having Jose being our driver today. He picked us from Lax. He communicated with us every step of the way. He was very kind and professional. He also was a very good driver. We will use this company next time we need a car/shuttle from Lax. Thank you Jose for taking any stress out of getting around Los Angeles! read more

Now that I've used Go Ride, I can never go back to the Flyaway or Uber or anything like that. Rich made my LAX airport experience so easy and relaxing. Door to door service in a chauffeured vehicle. No stress. No hassles. The cars were beautiful and extremely clean and comfortable. The drivers were extremely reliable, and I had a 4:30 AM pickup scheduled to LAX and a 4:30 PM pickup from LAX. Go Ride texted us to confirm the day before we traveled, and again the morning of when the driver was dispatched, and again when Rich arrived. Their professionalism is exhibited in their communication. What convenience and luxury! Go Ride is definitely worth the money. I hadn't traveled by plane from LAX in fifteen years, and I was really nervous about getting there. My earlier stress was alleviated by Rich's superb communication, even communicating with me at the airport pick-up site and pinpointing exactly where I should stand for him to find me. It was so smooth! They checked my flight status, and knew exactly where I was and when. Their messaging was very detailed. Thanks to Go Ride and Rich, my trip started and ended smooth and easy. read more

This follow-up review is waaay overdue. I contacted the owner, Ramiro on the day that my daughter was traveling out of state. Just like the first we used their service,& more important than the fair price & good service, was the fact that I felt at ease, relieved that someone I trusted was transporting my daughter. This was important because we had a few last-minute family issues that came up the day of travel so we were unable to take her to the airport & it was raining on this particular night. Ramiro's brother was the driver. He was professional, kind, & and reassuring. If you need transportation, call Go ride! read more

Wonderful experience. On time. Text confirmations. Driver on, 5 minutes early. Clean , nice car just like on website. Pleasant conversation with the driver. read more

On time and effective communication. Had an early flight and was worried about booking reliable transportation. The reviews speak foe themselves and was very happy with my choice. Highly recommend. read more

Excellent car service! Reliable, courteous, clean car. Thanks to Romero for your great communication, your patience and great service! I would highly recommend Go Ride as a car service. I will be definitively using again. Thanks again for your great service. read more

This company lives up to all the reviews! Go Ride gave me and my family a ride to and from LAX for our trip. Clean and comfortable vehicle, friendly drivers both times and dispatch was wonderful when I had to change the drop off location day of. I have recommended them to anyone that has mentioned needing a shuttle service. I will be using them for every trip now. So much easier than having to deal with traffic parking and worrying about your car in a parking structure. read more

Not knowing how to charter a car, Oscar made it easy. We had 7 people that needed a ride to LA and back. Oscar helped me find the right vehicle for our group. Oscar was early and waited for us to finish getting ready. Oscar was engaged with our group and helped us get to our destination. After the event, Oscar was early and waited (without any complaints) while we finished our evening. We may have had a lot to drink and were a little rowdy. Oscar was great and drove loke a professional. If you need a ride, Oscar is your guy. He will take good care of your group. read more

Service was fast, friendly, and courteous. We were impressed with the ease of setting up and the knowledge of the driver/owner.

Seamless reservation and timely pick up and arrival by our very professional and friendly driver Oscar. If you are hesitant, don't. Totally worth it. Clean cars, I mean just a well run car service. read more

Service was impeccable. Oscar was on time, polite and courteous. The car was clean. Everything went perfectly. I felt safe and all the stress of travelling was gone. This was my first time using Go Ride but certainly not my last. Thank you so so much for all of your help!!! Oscar was the best! read more

The trip to the appointment was fine, however the trip back was awful. It was almost two hours for pick up and over an hour and half back home for what should have been a 40 minute ride at most. I would not recommend. I called during the trip as it was for my elderly mother and no one would give me an update. read more

My daughter was traveling solo and I was not comfortable with her taking an Uber/ride-share. So after looking at numerous limo/shuttle options, I found that GoRideLA was great. Easy to book online. Very competitive pricing. Great text communication as soon as her flight landed (they monitor the flight arrivals). Picked her up curbside and got her safely to her destination. The SUV was nice and clean and the driver polite. I will use them any time in LA and highly recommend them! read more

Reliable, Professional and Clean A friend snd I visited the LA area over the holidays and utilized Go Ride three times- LAX to Pasadena, Pasadena to LA and then back to LAX. We had 3 different drivers and each was courteous, professional and not just timely, but proactively communicative and thoughtful. Great service! read more

Awesome cars and Great service, the only way I will ever travel to any kind of event. Ramiro and Rich very responsive , will use again in the future. Thank you read more

Excellent service. My flight was arrival delayed from 1120pm to almost 100am. No problem at all. They adjusted the pickup time no questions asked. Peace of mind especially with 2 little kids. The carseats are a big plus. The driver Jose was very professional and the car was nice. We will definitely use them again. read more

I called for a last-minute pick-up from the airport, and Ramiro was very understanding, patiently took down all my info and explained the pick-up process. I suggested a later pick-up time to allow for my baggage, but Ramiro assured me that they would be there waiting when my plane landed. I can't explain how nice it is to not have to chase after a ride or shuttle but just have a driver waiting for you - 100% worth the cost. Jose picked me up and he was AWESOME - so nice and professional. We had to sit through traffic but I enjoyed our conversation so much that the time flew by. I would highly recommend this service and their employees. I'm a very satisfied customer! read more

Wonderful ride to the airport. My driver, Ramiro was on time and friendly. Best of all, I received a text when the driver was dispatched and when it arrived for pick up. So, no guessing, is my ride on its way? Peace of mind, when you need it the most. Will definitely use them on my next trip! Go Ride knows what customers want and need! read more

We called GoRide before boarding our flight home. They were able to accommodate us for a same day pick up. The driver texted us as soon as our flight landed and coordinated our curbside pickup. Very professional and friendly service. Will definitely use them again and I highly recommend their services. read more

We enjoyed this car service very much! Ramiro was waiting for us at the airport when we landed, and texted as soon as we hit the ground. He was very easy to work with, and very COVID safe! His roomy SUV was very clean, and we all wore masks. Ramiro handed us individual hand sanitizers that kept the air flowing. On the way back we were taken to the airport by Ramiro's sister (it's a family run business) and had an equally pleasant experience! Safe smooth driving and excellent service! read more

I had an excellent experience. They arrived early, were very friendly and communicated with me via text. I will definitely use them again.

Everything is perfect! Oscar picked us up, on time, with notification of his ETA, to drop off at LAX. So easy! Coming back from our trip, Oscar waited for us at the airport terminal, with constant communication with texts. Having a great driver dealing with luggage's and transportation is just so great. From now on, I wouldn't travel any other way! Thank you Oscar for making my wife and I vacation going smooth, from start and finish! read more

100% recommended for LAX drop off and pickup. We used them a total of three times for getting to and from our destination with zero problems. They were able to provide car seats for both of our kids since we didn't need car seats at our final destination. Communication via text after landing was always super easy and pick ups were all on time. read more

We hired Go Ride to pick us up at 9:30pm and drop us off at the Amtrak station for our train to leave at 11pm. We had 4 adults and a baby with us. When we got to the train station the train was delayed with no time of arrival. We asked our driver Oscar to wait a few minutes so we wouldn't be standing out in the dark cold with a baby. Well a few minutes turned into 1:20am!! We felt terrible but Oscar was so kind and assured us he was not going to leave. He was patient and kind and showed professionalism the entire time. We almost went with a different company but so glad we didn't! We will always use this family owned company for any future rides. They will make sure you arrive safe and will go above and beyond to make your trip is as least stressful as possible. Can't say enough about these guys. read more

Punctual and professional! These gentleman exude customer service. We used GoRide for a concert and airport service. Each driver knew shortcuts and treated us like family. Highly recommend! read more

I cannot say enough about Romero, Oscar and Daniel. I normally would have rented a car and drove myself around. My wife and I decided to try a different route and use a car service. This was one of the best decisions we made for our trip to LA. We were picked up promptly at the airport. We were taken to the Dodger game & to the Cowboys game at Sofi stadium. We were taken and picked up from the cruise terminal in LA. We were then taken back to the airport at LAX. Everything was on time, all of the cars were great. The conversations that we had with Oscar and Romero, the owners were great. I can't say enough about Daniel Flores. This young man was awesome. Very polite, very clean well mannered, great great young man. This was not the least expensive car service. It was not the most expensive car service. It pretty much fell in the middle. There were no per hour charges for us. I just can't say enough about how glad we are we chose this. We were in constant contact with the drivers. We changed our pick up times on 2 separate occasions. This was not an issue as we gave them a few hrs notice & they obliged at no extra cost. IF you want to avoid the traffic, parking cost & UBER lines, give these guys a try. You won't be sorry. read more

We had such a great and easy experience using Go Ride to get between home and the airport. Our round trip ride cost less than parking at the airport during vacation, and it eliminated all the hassle of using a park and ride service. Not to mention the staff were friendly and helpful and provided 2 car seats for our children. We will definitely be using them again! read more

Amazing service. Honestly, this is my new go to for airport transportation. David was punctual, kept me well informed and was just so professional. I appreciate the entire experience from Go Ride. Thank you so much! read more

Always reliable and friendly. Highly recommend. Comfortable cars, a hassle free way to get the airport.

I have rarely gotten good service from a shuttle company, but I was pleasantly surprised by Go Ride. I needed a ride to LAX for six of us and the customer service was amazing. From the time I called to make the reservation to the text updates, everything was flawless. Best of all, the driver was 10 minutes early for the pick up and he got us to LAX in record time, despite the after-work traffic. Wow! I will definitely use Go Ride from this point forward. read more

Should have posted this a while back. We used Go ride service in July and it was perfect. Safe drivers , comfort and provide car seats for the kids. read more

Perfect pick up at LAX. Nice and convenient. Fair price as well. I will never use that stupid Uber lot again

Great reliable service you can always depend on. It's not cheap but you get what you pay for. read more

My flight was delayed two hours and so I did not land back home at LAX until after midnight. Not only were the staff highly responsive and flexible, but they also assured me that my driver would be waiting for me no matter what time I arrived. This helped my anxiety (I have a fear of flying) and put me at ease, knowing that I would not have to worry about finding a ride home to Long Beach - especially so late in the evening and by myself! My diver, Ozzie could not have been more professional, kind, and excellent with his driving skills! I felt safe and secure - and you cannot BEAT the price! I am not a wealthy person but I chose a car service over UBER from LAX to home because I knew it would be easier. The cost was fair and the entire process from texting updates (regarding my flight and the delays) to arrival was seamless. Highly recommend. I will be using this company for all of my car service needs in the future! Thank you, Ozzie and Go Ride! read more

Best Car Service EVER. Our positive journey with Go Ride began when we had to rebook our reservation to the airport multiple times due to our daughter being sick and delaying travel. Never once were we charged a change fee, and Ramiro was an absolute DELIGHT to talk with when handling the rebooking. We were additionally so happy that the pricing was so reasonable compared with other competitors, which included an added cost of an infant car seat. On the day, the car that arrived was spotless, the car seat was installed perfectly (we had a previous more expensive service with an improperly installed carseat base), and Ramiro ended up being our driver and was just as lovely in person. Truly, thank you Go Ride so much for helping us have such a seamless, relaxing trip to the airport. You started our trip on the best note! Will absolutely be booking with you again! read more

I can't say enough about this company. My husband and I were just in cabo, and our son was supposed to pick us up from the airport but told us last minute he had to work, so onto Yelp, I went. I found GoRide and was grateful from the moment I called them. The response and scheduling was top notch. The directions from our driver, Ramiro, were easy, clear and precise. Ramiro was such a pleasure to talk to and made us feel comfortable from the moment he picked us up. The car was clean and comfortable. I highly recommend this company and will definitely use them again. Thank you so much GoRide and thank you Ramiro! read more

Accommodated a somewhat last minute 12-passenger van shuttle request, which made our weekend. Response time, costs, professionalism, and flexibility are all top notch. Oscar, Romero, and crew run a tight and efficient operation. Highly recommend for all Southern California large party travel needs. read more