Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

I was apprehensive at first when I saw the location, but it was a wonderful experience. I bought my…read morelaptop in 2013 and it started messing up on me about 2 years ago due to a virus. I searched for awhile for a comp repair store. I even called Best Buy Geek Squad who wanted to charge me $150 or pay $200 to get a 1 year repair warranty for up to 3 devices. I spoke to this guy behind the counter at Reboot Remedy. He told me how much it would cost which was significantly less than what Best Buy was offering. He also suggested updating my Windows and Microsoft to the latest versions, which would only cost $25 more. Due to the virus being pretty bad, he completely cleaned up my laptop...even removing some factory apps/folders that I never used. The files, pics, etc that I wanted saved, he put it in a folder for me. I was impressed that it only took 1 day to fix, not to mention, he called me first to give his suggestions and to let me know the price before doing anything. He also added links on my Google Chrome that I asked for and he also added an app on my cell phone! Everything done under $100. I will definitely return for future issues and recommend this place to family/friends for any comp or cell phone issues!

These guys are great! The computer repair shop I wished I found sooner. They charged a reasonable…read morerate. Additionally, they explained everything they did in understandable terms (I am not a "computer guy") and not condescending. Further, I had two cell phone problems which I wanted them to fix. They said this could easier be done with a $5 part and reinstalling the O.S. A different shop would taken advantage of an easy fix. Reboot Remedy reminds me of the repair places I used back in smaller towns; great customer service and reasonable charges. I had a laptop with a screen that stopped working. A different shop quoted $150 without even looking at it. Reboot Remedy told me it could be different issues and charged a small fee. They took the laptop apart, checked all of the connections (memory, motherboard, etc.). The laptop was repaired was repaired in a day. $43 to fix.

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

Excellent quick computer repair! Always friendly and fair pricing. My go to place for parts and…read morerepairs

Great service!! Great attitude. Genuine people. I would recommend this business to anyone…read more Prompt service! I was in and out of there in 30 minutes. Thanks to Mr. Jerome and Tony.

Harry was very patient and upfront with the kind of service we could expect. He called with updates…read moreand overall, I was very happy with their speedy results. Would use their services again since this establishment is in a good location.

Quality work. Made repair very fast. Would recommend. Friendly service and very professional…read more ..........

Fast and reasonably priced service! I'll definitely use them again in the future. They can do it…read moreall.

The place is now a mail salon. The website needs to be updated and phone is no longer in service.read more

He was honest and helped me change out the port for my charger. It was a fair price and quick…read moreservice. The only con was that he was not very good at communicating on when and how soon the computer would be ready. I had to visit the facility twice. But other then the lack of communication, he did a great job. No complains here!

This guy is a PC Ninja. Free estimate and recognized the problem immediately. Gave us a very…read morereasonable price and ordered a new replacement keyboard. I won't go to any other establishments after finding him!!

Free quote, affordable pricing, friendly customer service. He was great all around, will for sure…read morebe going back to him for any future computer problems!

I recently got a new laptop and Chase and Ross delivered it and set it up for me at my office with…read moredual monitors, printer, etc. There were a few updates that needed to be made and Chase was in contact with me over the weekend to get the updates installed. I love the service and my new FAST laptop!! Thank you Kingwood IT! Who's your IT Guy???

I know it's been a minute but my birthday was recent and a couple days prior to that, we had 2…read morepower surges which in turn fried my motherboard. Took it to the guys at Kingwood I.T and they helped me diagnose and everything! Johnathan was very helpful and knowledgeable about everything even though I built the my self! Fast forward a bit to my actual birthday and my dad was going to help me rebuild by pc as a gift. I didn't realize that they would be closed on the weekends. I called and left a message and also emailed and still on my birthday, Mr. Ross gives me a call saying I can come and pick up my pc! You have no idea, how much you made my birthday, it was truly and amazing day! If y'all ever need any help with anything pc it I.T related, Kingwood I.T has your back!