Our takeout meals were ready on time, accurate and delicious. Everything was better than expected,…read moreextra cheese sauce was included, and the food was hot and fresh. I highly recommend the Wet Burrito's which were amazing! When picking up the 4 meals, customer service was excellent, except for the three female waitresses who were seated at a booth near the door. Being my first time here I walked in and said I was here to pick up a take-out order. Instead of excellent customer service, and being greeted professionally and friendly the young lady just said, oh you need to go to the bar. I could see she wanted to get back to her seat at the booth to continue her conversation. Everyone else I encountered were customer focused, friendly, and pleasant to deal with.

The food was below average, and unfortunately, the service made the experience even more…read moredisappointing. We waited about 15 minutes before anyone came to our table. Our water and other drinks didn't arrive until after our food was served. The food also wasn't brought out at the same time. One person in our group had to wait an additional 15 minutes for their meal. Overall, the experience was disappointing, and there's definitely room for improvement in both the food and service.

Just did not do it for me this time around. It's odd how you have to park around back to enter the…read moremain dining room. If you park in the front - it doesn't even look like it's open. We asked to sit at the bar - and they actually had to turn the lights on when we sat down. Asked for a skinny margarita and the waiter from the dining room came over to make it. Ordered the chicken fajitas and an a-la-carte chimichanga. Both were good! Asked for a second skinny margarita and the color and taste was completely different than the first. Neither used fresh oranges or limes - which is the whole idea of ordering a skinny. I see good reviews, so maybe it was just an off weeknight - but we will head down the street next time.

The tacos were some of the best (wife said her shredded beef hard shell was the best) on the taco…read moretrail. The warm chips and salsa included made my day! The salsa might be the best salsa I've ever had. Fantastic!! Please support this restaurant because you will have a great meal!

I went to El Palenque for the first time tonight, and I was not disappointed! Our server was…read morefriendly and attentive, and when I asked about mocktails, she helped me to come up with a delicious non-alcoholic coconut flavored mojito. It's honestly one of the best mojitos I've ever had, even despite it being NA! The chips and salsa were tasty, and the rest of our meal came out much sooner than we were expecting. My wife's chicken fajitas were steaming hot and flavorful. I had the arroz con pollo with a side of refried beans, and it was wonderful! All the food was fresh, flavorful, and piping hot. I really enjoyed the melted queso with my chicken and rice. It was such a treat! The atmosphere in the restaurant was super fun, too! The music was lively, the decor was vibrant, and most importantly, everything was clean. What more could you ask for? We will most definitely be coming back for more in the near future!

Another awesome meal. They had some new items on the menu. I tried my all-time favorite. One of…read moretheir house specialties were Beria tacos. I had three healthy portioned tacos with the awesome dipping sauce. Then I ordered a half order of both Spanish rice and refried beans. The sangria was amazing with fresh cut fruit. In addition, we started with the complementary salsa which had an amazing little bite of a spice to it along with homemade chips. We decided to get a appetizer of guac with that as well. They are right by the Lake County Captains baseball field. Be sure every time you go to a game to give yourself a little extra time and go and have an amazing meal.

Normal Mexican food! Everything was good. I got a taco salad. Tried the old Mexican burrito which…read morewas awesome. HIGHLY recommend the Monterrey baked potato with steak!!! It's not a dish I've seen at any Mexican restaurant before but it was so delicious and the portion was huge. *When your bill comes you take it to the cashier at the front and pay there. We didn't realize this and sat with our card on the bill for 15 minutes. Oops.

So the food is delicious the Ambiance great the service, like most it seems short staffed. My…read morewaiter was Max he was also my bartender. I've been here before and always been happy today is the same.

This place is great. The fajitas are absolutely my favorite and the large margaritas…read more There's always spacious booze for you to sit at and the food comes out quick. It's authentic and consistent. The portions are huge, so feel free to share and you gotta love the free chips! Take out services fast and friendly and if you sit down and dine, they're also really nice. Parking is easy. It's right out front and the place is usually on the quieter side. My husband loves the enchiladas !

I got 2 beef tacos. Hardly any beef and only lettuce & cheese as stuffing. No tomato or onion. It…read morewas good, but cheap as cheap can get. Quality is there, but quantity is lacking greatly. Service was excellent and ambiance is nice.

Family group of 8 adults went for July 4 dinner. Service was excellent, one waitress who…read moreanticipated our needs. Food was great, delicious entrees served hot and quickly with large servings, most of us took boxes home. Margaritas were discounted price, so the bill was less than expected. Wonderful choice of restaurants! We will be back.

Plaza agave is hands down one of the best family owned Mexican restaurants in Geauga county and THE…read morebest in the chagrin falls area. If you live in the chagrin falls area, I highly recommend stopping here for a great taste

Always an amazing time. Food is wonderful along with the atmosphere…read more Never a long wait. The nachos and the salsa is phenomenal.

We were excited to try this place but we got there a hour before they closed and you could…read moreinstantly tell they were not happy to serve us so we left

Visiting family, this is one place we come to for good Mexican food. Your typical Mexican…read morerestaurant, clean and good, fast service. Everyone was full and happy!

I usually LOVE this location, but it was just not great the other day. The chips were sadly stale…read more The quesadilla I ordered was very tiny. It was still tasty, but super small. The service also was not the best. I'll still go again because it's my fav Mexican in the area but was disappointed this time!