We previously had our personal and business policies with another agency, and were very…read moredissatisfied. A friend, who is also a business owner, recommended Colson & Dickie to us, which means a lot. We had our initial meeting with Paul who listened carefully to our concerns and needs. Not only did he find us better coverage, for all our policies, he found them at a better price. The office team is amazing. Elizabeth is a rockstar in the customer service department, and so very knowledgeable. Every time I send her a question or concern, she is quick to respond and give me the information I need. Some of our business contracts have very specific insurance requirements, and this team handles them with ease. I highly recommend Colson & Dickie. If I could give them more stars, I would.

From the owner: Colson and Dickie Insurance provides outstanding customer service. We want to make sure our…read moreclients know exactly what coverage's they have and need so they can make informed insurance decisions.

Great experience working with Catherine and the team on a homeowner, auto and special event…read moreinsurance policy. We can count on them to spend time to clearly explain things to us so we understand our policy and we appreciate all the work they do to search around for the best policy for us. Highly recommend!

From the owner: Just as your families insurance needs will change over the years, so will your business needs. We…read moreare here every step of the way. As independent agents, we have access to many carriers, allowing us to find the right fit for personal and commercial client’s needs. If you are looking for individual attention for your personal and or business insurance needs, you have come to the right place. If you are looking for a live person to answer the phone and start working with you, you have come to the right place. We look forward to working with you! Please call our office to speak directly to one of our agents. We will customize your quote based on your needs.

Wow. Very positive experience. State Farm agent, Josh…read moreDamron, worked with me on getting an auto and renter's insurance package. He spent several hours 5+ over multiple conversations assisting me professionally, courteously, and thoroughly with every single question I had about the policies. Never once did I feel like a bother to him as I really desired to understand our coverages and how various coverages would effect our premiums. Exceptional customer service. As we newly moved into Virginia, I personally researched 10+ insurance companies including big names like Geico, Progressive, and All State. State Farm proved to be the most coverage with the best rate. I am so thankful for my experience working with Josh Damron and we feel so great about choosing State Farm!

Joshuwas a nice respected person and breakdown every situation and he helped me with the best…read moreacknowledge of the situation for State Farm insurance company thank you for listening to me like a good neighbor State farm is here

I have been working with Reggie's office for over 20 years…read more we have had claims, bought and sold cars and each transaction has been flawless. It is truly a gift to have such a team supporting you in a time of loss, being a car or house! My young daughter got stuck on the side of the road in a different state, they stayed on the phone until the tow truck picked her up, brought her all the way home 200 plus miles, now THATS dedication!

I recently moved my policy from another agent. I did that because Reggie Dickerson has helped me…read morewhen I had some property claims even though he was not my agent at the time. He is really a good neighbor. I have recommended others for a variety of financial products from commercial insurance to life insurance and property insurance. He can also help you refinance your auto loan.

Mike is professional, promptly and courteous. I truly appreciate the work he did for my family for…read moreour Auto, Home and life insurance.

From the owner: New Agency served the insurance and retirement planning needs of West End Richmondread more

Wayne the owner, rear ended my car, he asked to handle paying for the damages privately, maybe…read morebecause he does not have insurance?, After I sent him the 2 quotes he requested he refuses to answer my calls or respond to my emails, My question is, is this a person you would feel comfortable handling any of your financial affairs? Not me

From the owner: Nuckols Insurance Agency offers quality insurance policies and coverage for individuals and…read morefamilies throughout the Glen Allen and Richmond Virginia, area. Insurance services we provide include: Long-Term Care Business Farmers Home Auto Life We believe that our dedication to you should not only be while we're at work but at any time when you may need us. When we're not in the office during the nights and weekends, we forward your call to our own cell phones in order to provide you with after-hour and weekend service. We return any calls that are missed in a timely fashion and try to handle all issues and concerns as promptly as possible. With more than 30 years of experience, Nuckols Insurance Agency works with more than 15 A-rated carriers to choose from, taking the guesswork out and providing you with the most competitive rate for your auto, home, life, business, long-term care, and farmers' insurance needs.

Oh ignore the "free gift card," listed as as offer for checking in. BJ knows nothing about it. Also…read moreyou might be better off getting your own insurance. The insurance companies they use will send cancellation notices to DMV even when they draft your account electronically (so it's never late). They told DMV my policy was cancelled (it never was) and caused my license to be suspended. Having with them as an agent for YEARS meant absolutely nothing. I was told basically "tough luck." Do better. If you say you did something you should have documentation of such. Being dismissive of clients and their plight surely won't get you any customers. I'll also make sure the clients I referr md to you know how you treat a paying established loyal customer. 2 weeks later: after cancelling my insurance policies with this company I'm still being auto-drafted. I stood in their office signing paper after paper. I specifically asked of this was all I needed to do to cancel my policies with them. I still have the stack of documents. But I'm still being charged. I don't write negative reviews very often, if ever. They really suck. Take your money elsewhere.

When we first purchased our home, the Bradshaw Agency insured the home. The Andrew Agency acquired…read morethe Bradshaw Agency in 2015. During the 30 years, our home was insured by the Bradshaw Agency and then the Andrew Agency. Ryan responded by email 99% of the time. The mortgage company eliminated our escrow account in spring 2021. Called Ryan and requested that the upcoming October bill be addressed to our home. The result was several email exchanges over this simple request. The attempt to be proactive was not well received. Similar issues occurred in the fall. Our rates went up 20% in a single year without any clarifying conversation or communication. We had one minor claim more than 25 years ago. An email exchange informed us the cost of construction, specifically materials and labor was the culprit. When we chose to terminate the coverage with the Andrew Agency, there was no call to say what to expect or how the termination process works. Gmail sorts messages in sometimes weird ways. The first message went to a spam folder. Ryan's primary method of communication was by email. Our preference is to communicate by phone. Ryan's last email message was very rude. After 30 years under the same umbrella, we expected better. Our business was not valued by Ryan; perhaps because he acquired our business.

I was just referring a friend today at least 2 decades with Leon could not ask for a more helpful…read moreand honest person. Very pleased with my coverage.

Thank you guys for all of your help with my car and home insurance! I highly recommend everyone in…read morethis office, they have been helpful and understanding in all of the issues I have had in that past year.