We used Chad Orr moving for both a local move to our storage units and then 2 weeks later a long…read moredistance move out of state. We were extremely happy with their service they fulfilled everything they promised me they would do. There were no surprise charges, the young men worked very hard and were very polite, respectful and professional. We had no damage items nor did we have any damage to walls or floors. We just couldn't be happier and we highly recommend this company.

I used Chad Orr Moving for an in-town move last week & am very pleased with the experience. It…read morestarted positively when I called a few weeks ago to get a quote & spoke directly with Chad. Their prices were very reasonable and I felt good about our discussion so I booked right then despite the fact that I planned to contact a couple more places (he was my 2nd call). The two movers who performed my move were friendly, efficient, and did a great job. I hope I'm not moving again any time soon, but I will happily use COM again if needed.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

I'd give 10 stars if I could! I called this company after an earlier attempt to contact a different…read morecompany, which was likely a franchise. Mike from Baymeadows Express answered my call 15 mins before close of business for the weekend and was very willing to accommodate my request (which was ridiculously short notice, urgent for our timeline). Within 10 mins, Mike returned my call with a plan to support our request. He showed up with his team in the morning and completed our move. We are so very appreciative and happy to support local business! Great customer service, quality and cost!

Moving really depends ok the guys that are dispatch. I would say one of the guys on the crew really…read moreshrink wrap my furniture and made it impossible for anything to happen. I don't like there needed to be better communication between the lead mover advising me as the homeowner as to their schedule breaks and so forth. Office staff communicated well regarding pricing. And equipment with great. Cheaper to move during the week.

Unfortunately this is what our country has become; businesses that make mistakes and then blame…read moreeveryone else - when it is clearly thier mistake in their quote. Anyone can make a mistake, but what seperates good companies from bad is how they handle their mistakes. Blaming others and deflecting blame is NOT how to handle a mistake. FYI- of the "Other movers" that have quoted me; 2 of the 3 have more positive reviews and more years in business than "Fair & Square" have. I have moved 13 times in over the past 16 years and have some experience with avoiding "bad moving companies". I also have heard the stories of the nightmare situation he described when an inexperienced moving company backs out on the day of the move. However, anyone with common sense seeks many quotes from companies that have been around for many years with hundreds of very good reviews to mitigate the risk. But nothing is 100% and companies do make mistakes as Fair & Square obviously did. What I cannot abide is a company who takes advantage of the poor people who have not done their research and get the "Morning of move" call to back out. Regardless, I and sorry to hear the bad choice Fair & Square made compounding a simple quoting error. The shame is that this could have been me re-rating them to 4 stars if they had just admitted their quoting mistake with a simple apology, hell everyone makes mistakes! Their 1 star rating here is well earned in this case. That does not mean they are evil or bad, they just made a mistake and then had a hard time admitting it- it's really that simple!

They moved us from Florida to Wisconsin. The day-of estimate from him was nearly $3000 higher than…read morewe were previously quoted. We were way overcharged and I highly doubt the accuracy/legitimacy of the charges, including $1000 for packing materials!! All of our things were already packed, so this was solely for some bubble wrap & tape for the furniture padding. In hindsight, we should have picked a larger, more upfront moving company or just done the entire thing ourselves. If you do use this company, have them come out BEFORE moving day to give you a full estimate. That way you still have time to change the moving company that you use, if need be. In addition, he demanded all of the paperwork had to be signed before the information was completely filled out. Work would not be done without full payment and the forms signed. This was true both for loading & unloading. We had multiple items damaged during the move, including a piece of furniture that my husband specifically asked them not to use tape on (sure enough, the tape peeled off all of the wood finish). There is also a chair that has a huge stain & indent on it now. This was pointed out to Indrek before he left and he downplayed it (nope, it wouldn't come out no matter what cleaning agent was used). They assembled our bed wrong and lost some of the screws - we had to take it completely apart & buy new screws to put it back together. They also damaged the walls at our new apartment - there are multiple spots that we had to patch and repaint because of scuffs, scrapes, & dents. The third party they use for their damage claims is an absolute joke as well.

I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

Thanks for a Great moving experience!! The guys were kind and professional which made the hectic…read morenature of moving that much better. The previous job finished early so they offered to arrive earlier than scheduled. This was great because the day went faster & gave me more time to unpack, etc.

We used Scott's movers for a recent move from a two bedroom apartment to a one story house. They…read moreshowed up on time and with the three-man crew as promised. The guys were courteous and seemed to hustle in getting the first several runs of boxes and furniture down to the truck. They seemed knowledgeable about how to shrink wrap some items and how to stack others, etc so we were happy with the beginnings of the move. But that's where our satisfaction ended. There were at least two times where the crew took 15-minute breaks in the middle of the move. That was against policy after speaking with the Scott, the owner. The move took 7 hours and 15 mins including 15 mins of travel time to our apartment and then 15 mins to our house. We didn't have a large amount of stuff and it didn't even fill a medium sized truck, so the move took an inordinate amount of time. Scott did call us as the move was finishing and asked if we knew why the move took so long relative to our belongings and I had no answers besides the breaks. To help compensate, he did provide a 45-minute credit to our bill. But still, from a time perspective this move was on the longer side relative to our belongings (no couch, no appliances, etc). The part that was really bothersome was what we discovered the next day. As we unpacked our boxes of clothes, towels, etc all we could smell was cigarette smoke. Not sure if the guy who stayed in the truck to help coordinate the load smoked the whole time or that's what happened on the breaks, doesn't really matter. When we brought it up, unfortunately there was not even apology. All in all, I would not recommend Scott's movers. Pluses are they were punctual and knowledgeable about how to properly move our belongings. Minuses are the length of the move given our belongings and the smoke smell in our clothes.

Movers were friendly! They really took care of my equipment and were quick! Would definitely book…read morethem again.

Terrific experience with 904! They were responsive and flexible in scheduling the move, were…read moretransparent about charges and showed up as promised. The move itself was handled efficiently, taking care with the moved items and not to damage the homes. Timothy and Connor were friendly and a pleasure to have on the move.

Don't believe the $19.95 per day sign on the Vans. They add on charges like crazy. I had to drive…read moreto the "Burg"(Middleburg)to purchase and pick up two recliners. It is 59 cents a mile and you must be sure to fill it back up before returning Van. I also accidentally got on the Sun Pass hwy, so I don't have a Sun Pass account yet. I am sure they will slam me(UHaul)for charges when they get those as well. I sure DO MISS MY OWN TRUCK! At the end of the day, I tried to do my check on online. They say it is simple. It would not let me register the odometer mileage. They were already closed for the day. I ended up paying right at $100.00. Check prices at other places like Lowe's for rentals first. The lady that worked there was very nice when we rented the van. Can't say much for the company though. MAYBE, I better buy another truck!

Constantly raising rental price yet never performing maintenance to building. Been there for…read moreprobably a year now and they had both the front and back garage doors broken for several months. The rear door remains broken. Basically anyone with a bolt cutter could go in there and take anything they wanted. A few times I asked when the repairs would be performed and they said they would be fixed next week. The most recent time i visited the elevator was flashing a light that said "elevator communication failure." They also removed themselves from Google reviews because of the tremendous amount of negative reviews.