My unit has been a lifesaver after moving across the country. Easy access and affordable.read more

There's really not much to say about a storage facility. It was clean and the security around the…read moreplace looked tight . The people who worked there were extremely friendly and even offered to meet me after their working hours just so they could walk me through the facility and show me the different sizes. I drove by this place everyday but never knew it was back next to the Toyota/ scion dealer. I would definitely recommend this place to others !!

Nothing short of exceptional!…read more Rented two of their largest units and the price beat every other storage facility for a 10-mile radius. The staff was exceptional, especially Rachel. Personable, responsive, flexible KIND, and so customer-centric, it is nothing short of enviable. Facility is secure and clean, the climate controls are exactly where they need to be, and my valuables, art, furnishings, and clothes have fared very well (yup - monthly examinations), from the viscous hot summer through the biting cold of December. I'm a consumer and All-Time is providing me tremendous and unexpected value for my dollar. My appreciation and respects!

Definitely don't recommend renting a storage unit from there at all. STAY AWAY! Your items will get…read moredamaged there and it will not be covered. They offer you the option to get your own insurance for the unit or you can get one from them. If you have to absolutely get one from then make sure you have nothing that isn't valuable and expensive because they will not cover anything, pretty much. I moved in on a hot summer day of June 2018 and I had an ikea expensive sofa stored there that somehow grew mold on it. The property manager Rachel (Eee-not a big fan of her at all) very unprofessional, rude, non-customer service oriented by any means, submitted a claim on my behalf. WHICH MY UNIT WAS SUPPOSE TO BE CLIMATE CONTROL..... Well my $500 couch from Ikea grew mold from only being there several month and my claim got denied because it's "not covered" under their insurance. Their insurance covers nothing but yet you gotta pay extra a month for it? FOR WHAT????? Just to take peoples money!!!! That's a straight rip off and robbery because it doesn't cover the most common things that can occur with your unit!!! I WARN EVERYONE, STAY AWAY!!! I am going to put this review on every Social media channel I can! DONT DO IT!! You'll lose money from paying monthly storage rent, insurance fee, late fee if you pay late and if your property gets damaged and that will be it. They can give 2 craps!! Wish I can give them NO stars

We needed to put some belongings in temporary storage. This was our first storage rental experience…read moreand it was somewhat unsettling. At first we thought we weren't going to be able to find the climate controlled size we needed. I am very happy to have discovered Stirling Storage even though they were a little further from our house. The facility is clean with all size climate control storage. (We had actually reserved another place because it wasn't looking as if anything was available and that one seemed a little more questionable. Losing one month rental was well worth it to be in a place like Stirling.) I have no concerns with leaving my belongings there while we travel.

First, Stirling Storage is temperature controlled, has elevators and is nicely laid out. They have…read morevarious size options for storage which made it easy to select from. Most storage facilities are similar in that they are boxes with a garage style doors. What makes Stirling unique is when you enter the reception area. You just might want to hang out and relax after unpacking your stuff. It feels like a cafe when you enter and are greeted by two smiling faces. The experience, strangely for a storage facility, has been one that one might get when they are serviced in a nice coffee shop or restaurant. I'm very happy with what I experienced at Stirling Storage from the storage units, prices, staff, and overall atmosphere. Highly recommend if you have stuff to store to use Stirling Storage.

It's funny how you write a 1-star review, you get a quick response stating they're sorry for your…read moredissatisfaction and please reach out so we can discuss this matter. You immediately reach out, get an 'out of office' email back, and nobody calls or emails back to follow up. Customer service at its worst. This is what you can expect from TNC.

maintenance is poor at best ! way back when they had a heavy snow fall , whoever plowed the lots…read morehit the security gate and bent it. ever since then the gate has been removed and NOTHING is being done about. The security promised is nonexistent and then they have the nerve to charge any late fees in top of full rent for no security.

Only reason I gave a 4 star was due to price increases. The facility is safe and clean. Never had…read moreany issues. I would recommend, just be aware prices always go up.

Clean and secure but expensive and random increases that make no sense. Increased $50 in a few…read moremonths without any explanation.

They gave me an estimate of less than 5k$ for the move but charged me 8k$ on arrival with a legal…read moredocument said their estimate was not binding. I knew something was up when I saw the smile on their face as they pointed that out after picking my things up. I will never recommend them, so dishonest. I believe every negative review.

First, my reply to DD from Florida. Congratulations. I am happy for you. But they still SUCK…read more Here is my short list. EVERY piece of furniture was damaged or ruined. 21. yes 21 Boxes in their secure facility storage for 6 months were "missing". They couldn't care less! Take the max in insurance. Your will need it. Take photos and inventory of EVERYTHING. Especially what is in the boxes. Number them. When you have to do your claim, and you will, you will be ready. Also on your insurance claim, include all their fee's for reimbursement, assuming they do as much damage to you as they did to us. I was insured for 25K. Settled on 16K which was fair being I could not prove what was in the 21 missing boxes. Then sued for their fees. "Double dipping" as the lawyer said., being that we already settled with Vanliner, the insurance company. Again, I cannot stress to you enough, if you are still reading this they really are the worst of the worst. Never even an apology.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

Beyond a failure with more lies from beginning to end. Lie…read more#1 Climate controlled and clean. Your belongings are housed in a open air warehouse (old factory site) hot and humid in summer, freezing cold in winter. Also better hope the crate above yours has no liquids in it. They are stacked sky high one atop another. Lie#2 the extra money you pay to have them load your belongings does NOT make them liable for any damage incurred per their claims dept Lie #3 any insurance purchased through them covers NOTHING!!!!! Its just a money grab. Lie # 4 paying to have them unload your belongings does not mean they are liable either. They liaded my computer atop a pile of other boxes and then had it drop to the ground by accident and somehow they are not responsible for replacing or repairing it! Over 5000 dollars of damage incurred and their claims dept disavows all liability to replace or repair any damaged items. Seriously considering a lawyer! What a bunch of lying thieves!